Paid first month through their site. No acknowledgment. They called a week later. We agreed to talk…read morelater in the day (at noon) to schedule installation. No call. Plus their site is down today--none of my browsers can connect to their server. I would call the number that called me this morning, but I question why. But it gets worse. As a Board Director of my Home Owners Association, I voted that they be named our preferred ISP provider. Now, ain't that a kick in the you-know-where!

They are great!! They went above & beyond doing the install. When I had a problem they had a tech…read moreon it within an hour and they solved it within two! The speed is blazing! I depend on them for work and entertainment. I highly recommend them!!!

I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

The monitoring is essentially useless. The company will bind you in a 3-year contract…read more At the end of the contract they wont cancel it. In spite of what they told me two months before upon an inquiry I made. Instead they continued to debit my account. There is no way to stop it from your bank. Be aware of the scam and of their lies. When I cancelled with a form that I have to fill out, there was no acknowledgement. They still debited my bank account. They argued that there was a 3 days cancellation policy; this 3 months after my 3 year contract has ended. I have to yell for them to promise a refund for only 1 month. I am holding my breath. If this goes on, I will take them to court.

The worst customer service. Our appointment time was not honored. The person helping us was…read moreterrible. She gave us no information about our options purchasing a new phone and she disappeared for 20 minutes while waiting on us. We will never go to that location again. Shame on Verizon.

I'd like to tell everyone about my experience with Verizon in general and interaction with the…read morestore Sr. Manager, Nate Williams at the Lutherville location on 1964 York Rd. My initial order with Verizon was canceled 3 times without any reason. I was waiting for 2 weeks, spent many hours on the phone with horrible customer service. Nate Williams was the only one who responded to my concerns and the problem with my order was successfully solved. I appreciate Nate Williams for the exceptional customer service and humanity. He deserves 5 Stars rating. Thank you, Nate. AlexN

I got a vague email about working in the game industry from careerbuilder I think? Normally I would…read morehave ignored it, because it seemed kind of, I don't know, spammy? On impulse I replied though. BEST decision of my life. It turns out they got me a job working technical support for literally my favorite game developer, who's arguably one of the top gaming/media companies on the planet. Every time I dealt with a Kelly Services Rep, they were super friendly, very professional, and an all around pleasure to work with. I'm hoping soon to get directly hired by the company, as a temp-to-hire, and couldn't be more pleased.

Well, it's been months now and I have yet to receive a call back from any of the five times they…read moresaid I would receive a call back. I'm looking for a bookkeeper and am having much better results on Craig's List. The staff is courteous enough but there is follow through with much prodding and then after all these months, I've yet to have one candidate sent to me for an interview. They said it's because candidates are looking for part-time hours or regular 9-5pm hours, and I can understand that, but why can't they return a call when they say they will? Needless to say, after many months of trying to go through them, I will stick with Craig's List. If they could say definitely that they cannot, then I would understand, but to never have my calls returned is rather disappointing.

As our business at Social Driver grew in size, we needed an Internet service that was scalable…read more Allied Telecom provided us with the dedicated Internet speeds our business needed as we increased in size.

My Employer decided to make the switch from analog to a cloud-based telephone service. I wasn't too…read morethrilled because I was going to be the one to take the lead on this project, with all I currently have going on. The allied team made the switchover effortless; providing one on one training, speaking with staff and being available to assist with any questions I presented. We are about two months into the switch and it has been WONDERFUL!!!

Crap company with extremely ineffective practices. They have a different department for every…read morelittle thing resulting in lack of information and extreme wait times for the customer. Was lied to several times and still don't have service. Screw this company and avoid them at all costs.

I switched from Xfinity internet service last week, it was getting too expensive. Great speed for…read morestreaming on our living room tv, never had a dsl connection before. The service person wore a mask and was helpful when questioned about the new WiFi.

If I could give less stars, I would. *Cellular Sales* (not…read morespecifically Verizon) is terrible. Currently sitting in their parking lot on the phone with corporate because I needed to escalate an issue where one of their employees attempted fraud on my account, and another customer just stormed out, having an obscenity exchange with an employee -- you literally can't make this coincidence up! lol

This Verizon store messed up our phone bill from the start. Sales person today was extremely rude,…read moreunhelpful and unapologetic. Passing the buck seems to be the game here.