Spencer just re-keyed our office. Key Krafter has always been helpful over the years and…read morereasonable. When we initially set up our office he did the work, while we were going through changes he suggested we put on a combination lock on the front door, great idea! Not only can you change the combination you didn't need keys. Now over a decade later we've decided to rekey for the new configuration and from using the same keys over the years. He came up with a key combination that I wouldn't have thought of and works very well. While he was here he extracted a broken stuck key in one of the desks and cut other keys for the drawer. Key Krafter has always been dependable, we've used him for years, he's reasonable in his fees and looks for ways to save you money, he's got a long pragmatic and frugal streak in his veins. He's also available for other installations, doors, etc. We hope to have him working on another small project shortly. Thank you excellent service as always, our profession here is Real Estate, he's invaluable.

We called Blackfork after an accident left us stuck on the side of the highway, 200 miles from…read morehome, on New Years Day when most towing companies were closed. Rod was there within minutes. Not only did he give us a tow, but he drove us to the airport to get a rental car back to Boston, and he gave us great advice on dealing with insurance (car ended up being totaled - would probably have had to come all the way back to VT to clean it out if not for Rod). Thank you so much Rod - you made a bad situation much more manageable.

Rod heard about my boyfriend getting his truck stuck in ditch and with some humor said if he…read moreunderstood our situation correctly, he could help up. He got there in record time and used his winch to pull the truck up and out in literally a minute. He's a great guy who knows what he's doing!

I hired Syd to repair/replace baseboards and interior door molding which my dog destroyed during…read moreher puppyhood. Syd did a great job! I would hire him again in an instant. He was very punctual, neat and the work was perfectly done. Not only that, his final bill was a couple of hundred dollars LESS than his estimate. That's right, LESS. I'm glad that I found him.

Syd provided detailed carpentry work on my condo renovation in Pacific Heights. He was a true…read moreprofessional and his skills were exemplary. Syd took on projects ranging from crown moulding to hardwood flooring and provided both guidance and heads-down effort to deliver a quality result. Many of the projects were challenging and required a creative approach. Syd didn't shy away from these and always delivered. He was also very reliable. I never had to worry that he was burning up time on the clock with unproductive work. I'd recommend him on any job, especially those that require excellent carpentry skills.

I'm updating my review because I received an email from Keegan, the sales and operations manager…read more He investigated why the initial estimate was delayed after seeing my negative review. Keegan seemed sincere in his effort to follow up, even though it was months later. Mistakes happen at any company, but how a company resolves issues afterward is important. Keegan emailed me with the long-delayed estimate as promised. While it was late, I appreciate that he completed his obligation to contact the customer. It's easier to ignore mistakes than take responsibility, apologize, and learn from them. I'm open to getting future project pricing from Vermont Frames and potentially working with them in the future. I will update how that goes. I'm changing my review to 3 stars due to Keegan's willingness to figure out what went wrong and then follow up. He deserves 5 stars for that follow through.

I had a post and beam house designed in winter of 2021, the frame built and installed in fall 2022,…read moreand the house was completed fall 2023. I have been living in the house for a month. My overall experience with Vermont Frames is very positive, with a few caveats worth mentioning. If I was to construct a home all over again (please, no), I would do business again with Vermont Frames. I hope, and have confidence, that their work will last my lifetime. The design process is lengthy, but thorough. I worked specifically with Rye, who answered a litany of questions about effectively everything I could think to ask. Rye was extremely patient, and always gave us a wealth of well sourced information that would address all of my questions. He was transparent in describing all of the phases, both for billing and construction, and costs that the project would entail. Vermont Frames had done work with my GC before, which simplified the experience a bit. We first started with a house design, which we made alterations. The design firm that Vermont Frames worked with was competent, and their structural engineers were quick to vet and validate requested revisions. After purchasing the plans, and putting in the necessary deposits, we were given a timeline for milling, and installation. Deposit payment is necessary prior to being put on the schedule. Of course, the construction was ordered during the height of Covid supply chain issues, and labor shortages in the state. Furthermore, construction on the project was delayed due to one of the worst mud seasons the state had seen in decades. Ultimately, our frame was installed one to two months later than expected, but largely due to unforeseen circumstances that plagued more than just Vermont Frames. Vermont Frames was open about the timeline whenever I inquired, despite it being an unfortunate situation. I don't attribute those hiccups to Vermont Frames. Actual installation was wonderful. Once the date was confirmed, their installation team was on time, and actually installed everything in less time than was estimated. Vermont Frames is very clear about the schedule of work, and prerequisites that must be completed prior to your scheduled installation date. Things I wish I knew: - Their design partners are just okay. They're good plans for overall guidance of the project, and the the homes themselves are beautiful, but many details in the plans are just not realistic. These details fall outside the timber frame construction, however (my plans, for example, contained non-standard sized appliances for the kitchen, and made it nearly impossible to have a sink centered under the window - shame on me for not vetting the plans more thoroughly!). Plans cost a few thousand dollars, and revisions a few hundred in billed labor, as billed by the design firm. - I wish I knew more details about the craft of timber frame construction beforehand. Mortise and tenon joinery, the process of timbers checking over time, actual impact of SIP r-values to the overall insulation of a house, etc. Ask all the questions. They arrange to make completed projects viewable for customers, or at least did for me. Ask if this is possible, and see the work in person. I probably would have foregone some of the bells and whistles, and gone for others, if I saw them in a completed structure beforehand. - The SIP work being done in tandem with the frame further simplifies things, but the cost of this work is significant, perhaps even more so than the timber framing itself.

Joseph Lefebvre from Valor was a pleasure to work with. He got back to me quickly and was super…read morepatient with all of my questions. He was able to take care of my issue the same day. I would 100% use his services again.

Great, promt, veteran owned bussines. Recommend highly, and…read moreprices are bit better than some others.

I recently had a small job done by Jam Drywall. I can highly recommend them. Very communicative…read more Reply quickly to questions. Work quickly and with enthusiasm. They easily accommodated my schedule and did a great job.

Oliver is a pleasure to speak with, down to earth, and accommodating. He is a wealth of information…read moreand happy to share what he knows and discuss options. Highly recommend!

I worked with Oliver - he's great. He made time in the evening to come over to review the scope of…read morethe job and talked through the process and work effort involved. They finished ahead of schedule and came in right at the estimate amount. The floors look great!

They did our roof (October 2025), including removing three old skylights, and we're very happy…read more They did a great job and cleaned up everything wonderfully afterward.

They are very unprofessional I had them do my roof and it was corrugated roof they never sealed…read morewhere the metal roof met the fixtures out of the roof there cuts were completely crap uneven just all in all I would never recommend this company very unhappy do not use this company if you want the work done right or you'll be paying for another roofing contractor to fix there mistakes. No wonder they bid low it's not worth it invest your time in another contractor because trust me you will NOT BE HAPPY with his work