This is my first time getting eyelash extensions and I'm so happy with the way they turned out! I found this place through a couple coworkers of mine telling me they bought a Groupon for one full set of mink lash extensions including a fill after 2-3 weeks. It was a reasonable price so I decided to cave in. The Groupon is Verona Skin Therapy and Beauty Spa - Marie Iroegbu for those of you who want to know! Anyways, the process takes about an hour and a half, depending on how full you want your lashes to be, so clear your day in advance. While Marie was applying my lashes I felt a stinging pain, which I guess is normal because of the glue so don't be scared like I was. Lol I also fell asleep through half the process, it may seem like a long time, but it goes by quick. Afterwards, Marie was very kind and helpful with informing me on how to take care of my lashes and scheduling me for my fill. I'd definitely recommend people who want to try eyelash extensions to check out that Groupon and head over to Marie so she can make your eyelashes beautiful read more

Verona Skin Therapy - Skin Care Near Me - Reno, Nevada

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I purchased a Groupon for a set and one fill. I am disappointed that the lashes just did not work out. I got them on a Wednesday night, and by Sunday they were completely gone on one eye - yeah, four days. I am not sure if I just had a poor reaction, but even when I woke up two days later there were lashes scattered all over my face. I also felt very unprepared for my appointment. I was not told I had to take my contacts out or that I should have removed my makeup prior to the appointment, making me scared that maybe that's why the glue didn't hold. I contacted and was hoping for an apology and an offer to fix them, but was just told "sorry it didn't work out". I have cancelled the Fill appointment I had scheduled. Sad to say my Groupon experience was awful and I will not ever try that again! read more

Verona Skin Therapy - My eyelashes after 4 days. - Skin Care Near Me - Reno, Nevada

Amber Lee is AHHHHMAZING! Not only is she a total sweetheart and always fun to talk to, but her artistic hands make my lashes to perfection! She knew just what I wanted! She is not over priced. In fact, she's the best anesthetist I've ever been to AND the cheapest! I travel for a living and have been to many places and enjoy many "spa like" services most places I go. I can honestly say she's a gem!!! She even took a Groupon coupon which made it way cheaper my first time I saw her. She also works with me and my crazy travel schedule which is hard to find in most businesses. I book her every time I'm close to Reno and sometimes even go hours out of my way to get her services. Lashes and brows are flawless when she does them. I walk in and strut out! read more

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Amber does really amazing work on my lashes, so Gorgeous, I feel like a queen, she's super efficient with time and works really well with my schedule, love her and love Marie, they both are talented and very creative, always trying new things, place has a very calming mood, and inside looks so cozy, bathroom are for men and women that has nice powder room sign, you got to see them and I recommend Verona skin therapy! read more

Verona Skin Therapy - Skin Care Near Me - Reno, Nevada

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Got a living social voucher to try mint eye lash extention. Made an appointment about a month ago but I had to reschedule. Came in at my scheduked appointment but I still wait for 15 minutes. read more

I wish I could write a good review of the Groupon Lash Extension offered by Marie, but I've had such a challenging time scheduling an appointment with her, I decided to contact Groupon and request a refund. After 2 weeks of no call backs and no reply on text messages, I cannot support or even recommend this service. Personally, I see this as incredibly unprofessional and a poor reflection on Verona Spa as a whole. *The Groupon and the Verona website do not state that Marie is vacationing and will not be able to schedule appointments. Additionally, the Verona website states Groupon eyelash extensions are schedule 3 weeks out, not that it takes 3 weeks to make an appointment. read more

Second time getting my lash extentions ever and Marie did a great job. I was very comfortable and I didn't have any pain or burning like I did at another location I went to. They also have facials and waxing (full body and Brazilian). Staff is very friendly. It's an older building and pretty chilly in there so I do recommend a sweat shirt if it's a cold day. Also don't forget to tip the esthetician on the FULL PRICE of the procedure. For example, you bought a Groupon for $70 but the procedure costs $150. Tip between $20 and $30. They only receive about 50% of the profits from Groupon. read more

DO NOT GO HERE!! I bought a Groupon over 2 months ago and had my appt schedule for today(10/18) at 5pm. Obviously that is a ridiculous amount of time to wait to be seen and should be noted on groupon for their wait time (but that's another issue). I texted the lady at 3:00pm today to see if my appointment for 5pm could be moved up and to my surprise I got a respond that she couldn't see me until 7:00pm. EXCUSE ME!! I was never notified that my appointment was delayed and was this business ever going to let me know?? Terrible customer service, I took the time out of my day to accommodate to this appointment and waited for over two months for nothing. I then called lady to confirm the delay and she rude and unprofessional. I asked her if she was planning on calling me to let me know and she did not respond and hung up. She repeatedly kept on saying she was sorry but sorry doesn't fix the issue nor was it reflected by her actions. read more

Verona Skin Therapy - Refer back to my review. Terrible, terrible place :( - Skin Care Near Me - Reno, Nevada

Amber is so amazing. Loved my lashes. She took time to explain what she was doing. How to care for them. I will be back for sure and she answers your questions or concerns. read more

My eyelashes turned out amazing!! The location definitely seemed sketchy and I hard time finding out how to get in but eventually figured it out and Amber was amazing! read more

I found this place through Groupon, it was a great deal, it did take me about three weeks to get in, but for the price it was totally worth it. Marie is very sweet, and her lashes look gorgeous. Amber' s lashes look equally as gorgeous, and last!! I will be getting my brows microbladed by her next week and I cannot wait! She is so talented! I'm super happy I found this place! read more

I sent an e mail requesting an appointment for eye lash extensions. I was also checking out their Groupon selection; but when I wanted to make an appointment, the Very First response was: give us your credit card number and we will give you an appointment, signed by a Dr. Verona. When I questioned if they could accommodate my preferred date, again, the answer was submit your credit card number prior to even answering my request. When I mentioned I was thinking of using a Groupon-the conversation suddenly became weird- only 1 person (who would not be available for 3 weeks) was the only one honoring Groupon. When I checked this, Dr Joyce Pontillas, ND -SHE is not an MD!! I don't know what kind of scam this place is trying to sell, but there is no Medical Doctor supervising these treatments. They want your money up front then tell you they have no openings for 3 weeks. Sheesh, are you kidding me. I got my money back from Groupon, there are other reputable places that will make an appointment and you pay after services are rendered. read more

I was visiting from San Diego and my skin did not like the dryness of Reno. My mom suggested Verona Skin near Reno High School so I made an appointment with Marie and saw her two weeks ago for a facial. It was so relaxing that I actually fell asleep. It also helped my acne. She cleaned my pores and hydrated my skin, and the next day, my face already looked a lot better. Marie also does lash extensions and she was so awesome to fill mine. It has been two weeks and my lashes still look great. If you want your lash extensions to last a long time, you will need to take care of it and follow Marie's instructions. read more

Amber Lee is amazing and Very professional. A very relaxing experience and lashes are amazing.

Marie did a great job on new extensions and fill. Scheduling changed quite a bit but I'm flexible so it wasn't a problem. Little fan at the end kept my eyes from watering and my lash extensions were even prettier after the full than to begin with. I get a lot of compliments and my boyfriend thinks I'm wearing makeup because the c curve lashes dress up my entire face. Went to Aesthetics Med Spa with a Groupon just to check it out. Waited over 30 minutes after scheduled appointment time, extremely uncomfortable and downright painful at times, and unlike Marie, instead of looking like eyeliner, it just looked gloppy. Went back two weeks later for a fill and was told it would take more than a fill as there was breakage and eyelashes falling out. With Marie, lashes lasted over a month, not just two weeks. To give Aesthetics credit, I got in a few minutes early for second appointment and the "fill" was much less painful than the work done two weeks earlier. Stick with Marie for on time, comfortable, lasting eyelashes that look great from day one. read more

I am so disappointed with my eyelash extentions. In less than a week I had horrific blank spots in my eyelashes. I am quite disappointed, especially when comparing my extensions to those of my friends. read more

I have been going to Amber Lee for years for my lashes. She is professional, kind, and best of all fast!! I recommend her to everyone I know, my sisters and most of my co-workers all go to her!! read more

I went for a facial with Marie due to acne and pigmentation . My skin looks a lot better just in the first season . I cant wait to go back and see her. The environment was relaxing and clean. I also got a lot of knowledge on what to do and not do. There products are also very good compare to a lot of brand names that don't work and you pay a lot. They are reasonable in price and staff is very nice . I already booked another appt. cant wait . read more

I just had the second facial of my life (I'm 50 this year and have always had very sensitive skin) and was amazed at how great my skin felt leaving Joyce's office. It was not irritated, red or painful. She told me what type of facial she would recommend and I followed her direction. I am glad I did. My skin feels softer and cleaner than I ever remember having it feel, it feels... how do I describe it....it feels not really tingly.... but it feels ALIVE!. The best 1.5 hour lunch I've had and I went back to work right after. I am quite impressed and will be going back in 6 weeks to experience her next recommendation. I would highly suggest you try whatever she recommends for you. read more

I found Verona Skin Therapy on Groupon and bought coupons for facials for both my girlfriend and I. Joyce, the owner gave me a wonderful Firming Skin Rejuvenation Facial using ultrasound vibrations. It was a relaxing environment and my skin felt great when I left. I'll definitely be going back! read more

Joyce is kind, knowledgeable and she seems to know exactly what my skin needs. My skin feels amazing after each session and since seeing her, it's taken my regimen to another level. I highly recommend. read more

Bought a groupon, knowing that it was going to be a while to book an appointment, I called the day of purchase and left my phone number with the receptionist to schedule the appointment. 2 weeks after I left my message, Marie contacted me by a text message. We scheduled an appt for April 11th (only had to wait a month, surprising!), I had to reschedule the appointment, and tried to contact Marie for a new appt time. Marie texted me a new appt date of May 5, but with no time given. (again only 2 weeks out!) I continually texted her back for a time on May 5, and got no response. This went on for 2 weeks until on May 2nd I still had not heard back and my new appt date was approaching but still had no definite time confirmed for May 5. Still no response. I had no problem with waiting, just would have appreciated a call back, or text with a time along with the date. I finally decided to contact Groupon for a refund, and the Groupon Rep stated they had NUMEROUS people complain about this particular company and apologized for the problems. They did give me a refund! Shortly after Marie contacted me by text. This is her text message to me: Marie: "If I wanted to get something done like nails etc, they didn't response on a text, I called them. It is not on us. Girl your out your mind. (775) 842-8697 * Tue, 6:56 PM Happy 1: Like I said I did call the office 2x to begin with. You responded to me with a text message, therefore I responded to your text, thinking it was the best way to correspond. So we have been responding by text, per your text messages. Tue, 6:57 PM Marie: I could have get in on May 5. I'm done with you. (775) 842-8697 * Tue, 6:58 PM Happy 1: Have a wonderful night :) I know she was very upset that I got my refund, but waiting for 3 weeks for a response on a time was out of line. Groupon does not usually give refunds but the Rep understood there is a definite problem with follow through. Marie was very rude and unprofessional. I own a business and would never consider going 3 weeks without a response to a client's messages,and would never start calling my client names. Reno is a small town and word travels fast. I would suggest if you decide to go to this facility to go to Amber, who contacted me and apologized for Marie's text messages. I did look at their reviews and I found that they have had numerous complaints on other sites and others have also commented on how unprofessional and rude this company is. I prefer to support a local business that is more professional and kind to their customers. read more

Terrible! I bought my groupon over 3 weeks ago and on the day of my appointment I get a text to reschedule. I only have 1 day off and she tells me that day is full!! You would think exceptions would be made considering she asked my to reschedule. So I reschedule and again I get a text to reschedule. I asked for a refund and she refuses to refund my money.Go somewhere else. Plenty of good reputable places in town. read more

Before booking we exchanged text messages, which was very convenient. I felt the way she responded was unprofessional, calling me "lady" and acted like I was her pal. In one single text I had to confirm Multiple times if I even had an appointment. Upon arriving she was late but it was no sweat to me. Things happen. During the appointment, her intake was reasonable. She didn't mention prior to my arrival to take my contacts out and so it made the process for eyelashes extensions uncomfortable. Something that would have been good to know. I asked her to wear gloves and she felt hesitant but I explained to her it would make me feel more comfortable. I told her about a past experience and through half the session she kept bringing it up. It was pretty annoying. After about a week and half, almost half of my lashes have fell out and I now have open Spots. I've had lashes before and never had these issues. Last to add, the place looks run down. An old blanket that looks like it falling apart, white sterile walls, she didn't even play any music. I was afraid if her environment was even sterile???!! She doesn't seem to have the best beside manner, lack of detail and an attitude. It's a shame, seeing as her prices are very affordable. read more

I frequently visited Verona for my monthly facial skin care, and I noticed a great improvement on my face for a very affordable price. Marie, the skin care specialist is very knowledgeable, kind, and gentle. I recommended Verona to my friends, and surely to my work associates. Aida T read more

Scheduling was very easy! Amber was able to squeeze me in the same day and she did a great job! She was also very knowledgeable and nice to talk to. read more

Amber does my lashes and she is so sweet and easy to talk to! Accommodates my schedule well and my lashes look awesome!

Just got lashes done by Marie through the Groupon. I had a great experience! And have gotten a lot of compliments on my lashes.

I started having my lashes done by Marie with a Groupon and I love them and get a ton of compliments! She is very busy but once you get on a standard schedule it's smooth sailing ;) read more

skinjoy.net has AMAZING products to benefit any type of skin. They have natural and healthy solutions for all ages. If you want glowing and radiant skin check them out. Www.skinjoy.net read more

I have been seeing Marie for eyelash extensions since August and she does an AMAZING job! The price is fair and I'm so happy every time I leave. I get compliments daily all the way until my next appointment. I have also recommended her to friends who feel the same. read more

Joyce is wonderful. She knows her business and has lots of knowledge in holistic as well as well as eastern and western medicine. She cares about her clients and it shows in the way she treats. read more

It took a while to write this review because I needed to do some research and some comparisons. Stay AWAY from Mink lashes number one and I would also find another Aesthetic. The person who owns this spa (Joyce) keeps making excuses for Maria's unprofessional behavior and blames Groupon for the way Maria handles her clients when there is no excuse for the way she communicates with people. My friend and I had a very difficult time with her texts she changed the time on us when we went to confirm. It was very confusing. I ended up with Maria and my friend had Amber. My friend liked her lashes, mine were horrible with gaps in them. I texted Maria to fix them and got no response. I finally had to make my fill appointment very much earlier just to try and get them to look okay. A week later they started to clump together. I now have Exteme Lashes and I drive the Fernley to get them done. They are fluffy and last three weeks. The Mink were spiked after only 10 days and they were glued together and pulled on my lids. I went overboard to keep them dry taking a bath for three days. And did everything that was recommended to keep them nice. I researched on line and followed all the tips to make sure it wasn't me who did something wrong. I found out it depends on the products the person uses and the skill. Using cheap adhesive will cause them to stick together. This is what I think is going on when Maris is applying these Mink lashes. Maria needs to start treating clients better and start playing attention to her skill and start using better products. Also the owner needs to stop making excuses for her lank of professionalism. Word gets around. I would stay away from Mink. They are a cheaper product which is why I think they are offered on Groupon. I see now they are offering them for super cheap. You get what you pay for. This isn't Groupon's problem this is Maria's and Verona's. read more