I've been a customer of Shannon's since 2014/2015 when she was still a nail tech and followed her…read moreto her various locations. And you bet your bottom dollar I was one of the first to let her laser hair removal me. She's always so sweet and peppy. Shannon ensures that your time is low stress and relaxing. After a while, I know the clientele numbers went up so she hired other laser techs and started offering other laser services other than hair removal. I went and saw one of the other techs, and I don't recall her name, for my first tattoo removal appointment two weeks ago to have an arrow removed from my thigh. She was very chipper and jovial and made my appointment easy breezy. She told me I'd be seeing a different tech for my second appointment. Shannon first implemented Apex's location with Jensen and Co off of Mt Rose street, and now she's in a cute little house off of Eureka. Both locations are clean and welcoming. Parking was a little more tricky at Jensen and Co. With the new location, there's definitely a lot more street parking. There are stairs to get down to where I was for my laser tattoo removal appointment. I'm not sure if there's an ADA accessible entrance to the bottom floor. I will continue to support Shannon in her endeavors and she makes the whole experience super easy and stress free. 10/10 recommend for any laser needs.

So far so good! I paid to have laser hair reduction for "pits & bits". I've had two sessions so far…read moreand I have five more to go. The first time was a little awkward because you have to text someone for the key code to enter the front door, which makes sense because of the neighborhood and surroundings. The building has been remodeled, quite luxuriously, and I enjoy walking through and going inside. Apex is located downstairs and it has been nothing but pleasant so far and I love my technician. My hair reduction has decreased dramatically and I'm very excited for my future results.

I have received Sculptra from Bailey twice. She's fantastic! She's very knowledgeable, and takes…read moreher time with this procedure. So excited to see results! Everyone is very professional, and friendly. The spa is very welcoming and serene. I love the infused water they provide too! Highly recommend this top of the line med spa!

I've been to their sister spa, Refuge Spa, in the Renaissance hotel downtown and was very excited…read moreto try Dolce Vita!! it's a very modern space with beautiful views. I think the landscape is probably my favorite part. They don't have manicure/pedicures like other spas, but offer med spa treatments, which is nice if you're into that! I got a diamond glow facial and my Estetician was very nice and professional. I would say this has a little bit less amenities than the casino spas and the critique I have is there's only two showers for the women's locker room so I ended up waiting a bit to get in ready

Emily is awesome! She's friendly, helpful, honest, and fair! I've made Bella Grey Med Spa my go-to…read moreplace and so grateful to Emily and her staff for making me feel welcome and taking such good care of me during each visit!

It pains me to write this, but here you go..... and a bit long…read more Bella Grey Medical Spa! If you do AI on what a Medical Spa is, this is the definition: A medical spa, or med spa, is a hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments performed by licensed medical professionals, such as physicians, nurses, or physician assistants. 'These services are supervised by a physician' and go beyond traditional spa services by utilizing advanced technology for a range of non-surgical aesthetic and rejuvenation procedures like laser treatments, chemical peels, and injectables. So my first question/concern/issue is that 'these services are supervised by a physician'. This is most definitely not a Med Spa that is supervised by a Physician. Emily's credentials are MSN, APRN, FNP-BC. Clearly not MD, DO, anything that would indicate Physician supervised. So, IDK? What do you think? So let's move on to that it is a 'hybrid facility that combines the relaxing atmosphere of a day spa with medical-grade cosmetic treatments'. I dare that you to go here and think that any treatment you have feels relaxing. Like wow, Emily, the owner does not give off a relaxing vibe at all. In and out in 15 - 20 minutes. Please tell me, absolutely not that. Relaxing? Definitely not. And let's move on to my last treatment. $10/unit botox special! Wow, she absolutely over injected my forehead, I had welts and had a Botox headache for 3 days. Have never had that in all the times that I have had Botox (30 years+). And the IPLs I have had are joke. It's just zap, zap, zap - I think 3 minutes? Others that I have had provided numbing cream before and gave 2 - 3 passes. I bought a 6 IPL package, did 4 - what a mistake. So I am 65, not that that matters - but for 30+ years I have been doing Botox, IPLs, Sculptra, Fillers, had a Face Lift, Eye Lift - you name it, I have done it. Am I vain? Absolutely! (just wait until you're 65, ha!) So, Emily will come back and say that I am the worst patient, that I asked a question over the phone if I could do an IPL and Botox on the same day. She will say that I was argumentative, that I yelled at here (I absolutely did not). She will say a lot of things.... but IMHO - take your time with your patients, just saying. I would also like to add that I have been in Healthcare for my entire career. 45+ years. This is not a place I would recommend or refer to friends. Clearly there are a lot of options in Reno, in town, find someone that is compassionate, understanding of your needs and takes time to give you what you need/want. Obviously you are paying out of pocket - so yeah, do your research! Now reading Emily's response, these are now my words/my response: I was never rude, I did not yell at her, I was most definitely not slurring, omg! I just asked a question on the phone. Could I do Botox and an IPL same - she responded and I booked my appointment for an IPL and Botox. That clearly did not go so well. She wants to keep on with the banter, make me look bad (why would you do that to a patient) I'm good and I know that I would never go back to her! So any of you that are in your 50s/60s as I am - I don't think Emily is the right person for you, I think she's early/mid 40s-ish?..... Look for someone that understands you, your age, takes their time with you. And this is an interesting response, right? 'Again, please stop. I have several witnesses to your belligerent phone calls where you are incredibly rude, slurring your words, and asked to no longer be a patient here. Please stop.' Oh my goodness! Please get over yourself! Yup, please provide those several witnesses, really? Honestly, who would say that? I will say the same to EMILY! You are a Healthcare Provider that is not compassionate, completely Rude, completely and truly all about you. So yeah, Please stop! Yowza! At the end of the Day, why would you want to go to a Provider that feels like they need to blast their patients? Emily is self absorbed/all about herself. So done!

DO NOT go to Jen Booth here. She has no idea how to cut hair. Chopped my bangs to smithereens,…read moregoing in the Wrong direction. She promised she would never do it again. 24 hours before my appointment she canceled, saying she "didn't feel comfortable having me come to Her Salon". Because she doesn't want the owners & other stylists see that she is a sloppy stylist who doesn't care if she destroys your hair.

Dre is the greatest hair stylist I've seen in ages. Great care and conversation! The space is well…read moreventilated and starkly lit.

I recently went in to see Amanda for facial Botox and Nefertiti lift (Botox along the jaw and…read moreneck). She is so gentle and professional. Love visiting the office and always feel so well taken care of.

I wouldn't trust anyone else with my face or my procedure. Dr. Yamamoto is a true perfectionist who…read morereally cares about his patients. From start to finish, he made sure I was comfortable, informed, and happy with every step. I'm the kind of patient who asks a lot of questions and sometimes needs extra reassurance, and Dr. Yamamoto and his entire staff were always patient, kind, and ready to help. Everyone in the office is caring and professional, and they always take the time to make sure I understand everything. Even during my follow-up visits, Dr. Yamamoto continues to check in and make sure I'm completely happy with my results. You can tell he genuinely cares about his work and his patients.

Billie was amazing and so much fun to talk to! Time flew by as we talked. I got a facial for…read morereturning clients and feel brand new. Definitely go see Billie for your facial needs! She's great to work with! (:

My first visit to this Sparks spa. It is at the intersection of York and Pyramid and easy to…read morelocate. I arrived a little early as it was my first visit and I was immediately greeted by a very nice lady and offered a drink. She also messaged Sarah to let her know that I had arrived. It is a very cute location with several different services. Sarah is a very sweet, kind, knowledgeable young woman. I had never had this service before so I didn't know what to expect but Sarah put me immediately at ease and explained the procedure and when I was ready, we began. She has a very gentle touch and I was very comfortable throughout as she explained everything that she was doing. I find this location lovely and the people are extremely kind and I will be returning next month for another appointment. I highly recommend them to anyone looking for spa services as there are several different services available.

UPDATE 6/05/2019 I…read moream still going, and having a blast. I now entertain the hydrafacial mostly and wanted to let you know that my skin is still Incredibly smooth on my neck. Zero growth, and zero shaving!! As I said prior, I have been dealing with this me entire life and I can now finally live that sort of my life stress free knowing my skin is flawless down there. Alison still runs most of the show and is really really kind. They also do pedicures and more which is kind of hard to know, so give it a shot! Additionally, they GUARANTEE their work.... for an entire year POST last treatment. That is rare. ASK for SANDRA! Let her know how you found her, drop my name. She will hook you up and treat you like family. Her skills are unreal. Thank you Sandra :)

I've been coming here to get laser hair removal on my under arms and have been happy with the…read moreexperience overall. I've had a few different ladies conduct the service over the course of several appts so I'm always specific with what I want in case they don't record it in my notes. I find the laser machine they use doesn't hurt at all--basically some tingling that only lasts while the laser is on and over the hair. Sometimes they really go to town and go over the area a couple times and other times the technicians do a quick sweep. Not sure how that impacts the results long term but only time will tell. Overall this is a cute little gem of a Med spa in an unsuspecting office building and I'd recommend.

I went to Dr. Tiffany McCormack for a breast augmentation and initially had a great consultation…read more She came across as very kind, knowledgeable, and reassuring. Before surgery, I felt supported by both her and her team, which made me feel confident going into the procedure. However, my experience on the day of surgery and throughout the post-op process was very different. I did not receive my post-op instructions before or after surgery. I asked the team for them after the procedure and was told they would be emailed to me, but they never were. My husband also asked after the surgery and they told him they would be emailed as well (they were not). I had to call afterward to request them again. Most of my post-op check-ins were not done by Dr. McCormack but instead by her nurse/PA, and unfortunately, I did not feel they were very helpful or knowledgeable. The guidance felt limited, and I often left feeling unsure and unsupported. When I shared my concerns with Dr. McCormack directly, she seemed dismissive and mentioned in my notes her nurse wrote that I did not follow post op instructions (maybe because I didn't receive them). She lacked empathy for my bad experience and did not offer any solutions for her team's lack of professionalism. Additionally, the front desk staff was not friendly or inviting, which added to the overall disappointing experience. Based on my full experience, I would not recommend getting a breast augmentation here. I've since shared my story with a few people and, unfortunately, learned that I was not the only one who had a terrible experience many of my acquaintances have as well.

I don't enjoy writing 1 star reviews. If you look at my Yelp, I save them for the worst of the…read moreworst. Looking over the reviews for McCormack, they don't seem to care whether or not someone is happy with their services. I had under eye surgery and chin liposuction (she said it would give me "definition" which was totally bs) with Dr. McCormack. During the consultation visits, everyone was so nice - they wanted my business. Dr. McCormack basically lied to me about my under eye lines. I said it was a huge concern for me. During consultations she said the lower blepharoplasty would remedy the bags AND the lines. Then on the morning of my surgery she said that I'd have to go to the MedSpa for the lines. I don't know WHY I decided to give them a second chance and try the MedSpa. I had a consultation with Precious, and again, my under eye lines where the reason why I went. She said that Botox would help. I paid for their "VIP" membership (total scam). The Botox didn't do one thing. So I've spent almost 10K at this place and feel ripped off. Then on top of all that, the MedSpa receptionist's are rude. My advice: Go somewhere else for everything. This place is totally overpriced and overrated.

Skin lab has an amazing team! I am so lucky to have found them. If you are looking for weight loss…read moremanagement Annie is so helpful. I have felt so comfortable working with her. They have so many services that help you become confident in your own skin. I have endometriosis and the weight loss medication has really helped with inflammation in my body. Thank you skin lab

The ladies at this SPA will go above and beyond for their clients. I honestly praise this place;…read moretheir patience, professionalism, and quality of work are what you are looking for when getting something in the aesthetic industry, and this place has it all. Whether is your first time getting botox, a facial, or fillers, you wont be disappointed after your treatment or consultation.

I was happy before.......but now I'm ecstatic…read more I'm not new to permanent or tattooed make up. For the last four years I have had my eyeliner done. While the word permanent is used, it does need touching up. The person I had previously used was becoming difficult to arrange appointments with. I decided to make a change. Janice at Glamour Gals sends some of her clients to my office for lip anesthesia and I heard great recommendations. I called and left a message for an appointment. Janice returned my call within an hour. I explained that I wanted to switch and was in need of a touch up. We scheduled an evening appointment after work. Janice's place is small and quaint. It has its own small parking lot in front. I arrived 15 minutes early and she was already. I brought in my idea of color match and she showed me four similar colors. I picked my favorite and we began. She has everything wrapped in plastic, a girl after this plastic queen's heart. She also waited until we were ready to begin to open all the sterilized item she needed. Exactly what I do in my office. I kicked back in her reclining table and we began. A little topical. Some 80's music. And about 45 minutes each eye and done. She reviewed the no touching rule, some ice and applying eucerin for the next several days. Janice sent me text the next day to check up on me. Love her personality and work. I'll return next year for my next touch up. By the way, eyeliner isn't all she does. Lip liner, eyebrows, areola and scar camouflage.

Janice is the absolute best! She took time getting to know me and what I was looking for. She took…read moreher time going over brow shape and well as color. The whole time she was doing my eyebrows she made sure I was comfortable. And not to mention, she was a blast to talk to! My eyebrows turned out perfectly!