I have shopped at Goyard stores all over the world, including the flagship in Paris. I have…read morepurchased Goyard from all over the world, including from decades ago when they used to be sold inside of Barneys, New York. The visit to this particular store was very disappointing. Although someone does greet you immediately after you pass the security at the front door the staff here could not be bothered with helping clients. It is unfortunate. I am not sure who is training them. I do not know what the culture is or if this is in fact, meeting the quality and service standards set for by the house of Goyard, but I find that hard to believe. Even though we did make a purchase, there was definitely no thank you pleasure helping you appreciate you and not one considerate or complementary word and or statement from anyone on the staff Let me be clear you can buy goyard all over the world in civilized locations and this is not the place to do so .

By far the worst service I received from a luxury company. I work in luxury and ultra luxury brands…read morefor over 11 years and I would never be able to treat my clients the way I was treated from the Goyard boutique store in Miami. The worst by far.

Left my Louboutins & Saint Laurent's to get fixed and I'm MORE than happy!!! I was about to throw…read morethem away now I get to keep them forever in rotation highly recommend to anyone looking to prolong the wear life of their shoes!

I recently brought my LV for restoration, and honestly WOW! I've had it for quite some time and it…read morewas my go-to bag, so it had definitely seen better days. There were visible scratches and clear wear and tear on the bottom and corners. They completely brought it back to life. It looks almost like new again. Absolutely loved the service!

The owner and staff of Condotti are exceptional. From the cleanliness of the store, the safety…read moremeasures they are keeping and the customer service is like no other. We came in looking for a suit and were wowed by the help we received. Sergio was patient and kind and helped us with all kinds of options. The suit was then tailored to perfection. Great quality, great service and experience. Will definitely return when needed.

From the owner: THE Best Custom Made and Made to Measure clothing for men in all South Florida.... especially in…read morebig sizes ...48 and up.... NO PROBLEM. Suits, Jackets, Dress and sport Shirts, Long and Extra Long Ties, Leathers... almost anything!!!, all Made in ITALY!!!! A very High end and unique Italian clothing for men, custom made and made to measure on cotton/silk shirts, suits, tuxedos, sport coats, jackets, ties, leathers, pants, accessories, etc. etc. All made in Italy with the highest quality and more exclusive designs.... just for the gentleman that are always looking to be different.

If you're visiting CHANEL, ask for Lenuta. She went above and beyond to help me find exactly what I…read morewas looking for and never gave up until we found the perfect match. I absolutely love the Le Lift Crème Riche, and thanks to her, I'll always remember the best way to apply my mascara too, My eyelashes looked like Bambi Disney. Her patience, elegance, and genuine care made my experience unforgettable. You'll be in the best hands

Be careful when you buy sunglasses from here I purchased sunglasses less than two years ago and the…read moreplastic was peeling off dropped it off for Repair. They told me they can repair it. Wait a few weeks receive my sunglasses they never repair them. They said that the parts no longer exist. Sorry we cannot do anything about it. I requested a credit they said no we cannot give you a credit cause you don't have the receipt. This is terrible service for customers. Credit will be minimum my sunglasses have no scratches at all very well taken care of. This is not aware in tear. This is a manufacturer issue. The least they could've done is give me a credit towards new glasses never purchasing sunglasses again and I will be returning my other ones.

Had an online order with in-store pickup at Louis Vuitton Bal Harbour, and one item was missing at…read morepickup. I reported it immediately and provided all requested documentation. What followed was nearly two weeks of chasing updates, no proactive communication, and being repeatedly told to "wait 24-48 hours." I later learned the item had been found days earlier -- yet no one contacted me. It was eventually shipped to me without any notification or tracking and just showed up unexpectedly. This was meant to be a Christmas gift, and the lack of urgency, transparency, and basic communication completely ruined the experience. Mistakes happen, but for a luxury brand, this level of service is unacceptable.

If you're at Bal Harbour or near and looking to buy some LV, do yourself a favor and go see Lorenzo…read moreat Louis Vuitton in the Saks store at Bal Harbour Shops. He's amazing with his communication, attention to detail and makes magic happen (got me a new limited bag that every other store says is sold out) !!! Small store but they are always getting the newest of the collections.

I purchased 3 shirts on line from Ferragamo in 2 sizes and returned all 3 in the size that did not…read morefit. I tried on one and sent 3 back. They refused a refund saying the shirts were "heavily worn". I didn't even try 2 of them on, the tags were still on and the original shirt folds are still in the shirts! This is totally unfair and I feel scammed.

The service here is exceptional. Rosa was very friendly and informative. Went in to look at…read moreaccessories for a belt. They had a nice selection. They have a new designer so their new collection is very different from their traditional styles. I would definitely return to this particular location.

I had a pair of leather shoes with worn-out soles that I didn't want to throw away. I was referred…read moreto this repair shop by a friend, and I'm glad I went! The repairman greeted me right away and explained that he could replace the soles with something more durable. The process was thorough and expertly good. They look amazing! The new soles were sturdy and had a great grip. The boots felt as good as new, and the price was very reasonable for the quality of work.

Very professional. Have been coming here for years for various repairs and polishing.read more

Their leather goods fall apart and their NYC customer support tells you just come in no problem for…read morea complimentary cleaning and to fix stuff. Their online support says go to the store. I walked away with a leather repair store in Coral Gables. The stuff costs a lot and to not fix items that are less than a year old is just bad service.

Lester Gutierrez the sales associate was attentive from the time we enter the store. So many places…read morelike Saks and Neiman's just ignore customers based on looks or how someone is dressed. The store has a great selection and Lester helped provide product guidance and suggestions. We were looking for shoes and he took the time to show us belts but we never felt pressured. He offered us something drink while we shopped. He also recommended a wonderful restaurant for us to eat dinner. The service was impeccable compared to the high end department stores where the clerks tend to be only concerned with people they think are wealthy or are going to spend money. Here we felt right at home and never pressured.

Finally found an amazing shoe repair. they are quick,…read moreorganized and do the best work for a very fair price. The can turn old shoes into new.

From the owner: With over 40 years of experience, Biscayne Shoe Repair and Leather Services is your trusted…read moredestination for cleaning, restoring, and repairing leather items. Our skilled team of artisans takes great pride in their meticulous attention to detail, ensuring that each shoe, purse, and piece of luggage is handled with care and expertise. We understand the sentimental value attached to these belongings, and our goal is to breathe new life into them while maintaining their integrity. At Biscayne Shoe Repair and Leather Services, we are dedicated to providing top-notch quality workmanship without compromising affordability. We believe that everyone should have access to professional leather care services, and we strive to offer competitive pricing that meets our customers' needs. Experience the difference that over 40 years of experience brings. Trust us to restore your leather items to their former glory, allowing you to enjoy them for years to come. Discover the exceptional service and craftsmanship that sets Biscayne Shoe Repair and Leather Services apart as your go-to destination for all your leather repair and restoration needs.

Excellent customer service!!! I will be coming back to this location the next time we go back to…read moreMiami.

First! My temple, my…read moremecca, my mothership. I live for everything YSL. I worship at the altar of Stefano Pilati. I bought my Men's Muse briefcase from this store. I love it so much that I want to just use it as a pillow and sleep with it. Even though, I no longer buy leather goods, its my favoritest possession. The NYC store is great too, but I have not purchased anything from that one.