Wonderful help from Westerville OH agency! Always professional…read moreand attentive to wife diagnosed with Alzheimers'. Staff always on time and prepared. Volunteered to help with laundry and meal preparation, but preferred they focus on care/assistance. Care was constant, and always consistent with each aide. Never appeared flustered/great with showing respect. Each aide was positive and compassionate. True angels! Dan B

We are VERY pleased with this service! Tina went the extra mile to find an in-home care-giver for…read moremy Mom who was in recovery from a fall. Then, Eileen visited in person and genuinely connected with our family with stories of her own, which really boosted our trust in this organization. Truly appreciate the assigned care-giver, Mary, who helps with light household tasks, errands around town, and showed Mom some tips to prevent common household hazards and make life more comfortable...she is clearly experienced in this line of business, detail oriented, and sincerely relates to Mom at a time when most needed. Thankful for all the support!

Joe and his team jumped into action the very minute we contacted him to support our ailing mother…read more Joe created a supportive and very caring environment. Sue was extremely understanding and respectful of mom and dad's needs. The whole team made every effort to ensure the home was safe and comfortable. The team was warmhearted and attentive to mom's changing needs. Compassionate In-Home Care enabled mom to age in-place and that provided us all with great comfort and appreciation.

From the owner: Cause Home Is Where The Heart Isread more

Assisting Hands has went above and beyond to help keep my loved one in their home. Everything from…read morehelping them take showers to cleaning up the house cooking to taking them to the Doctor. I couldn't find a better company. They are very friendly and great communication all around.

I have yet to have been employed at a better Healthcare company than this one. The office staff is…read morevery understanding, they work very hard to accommodate caregiver and client needs to suit a perfect schedule for everyone. The care the aides provide to their clients, go from light house keeping, to personal care. This type of care is a big help to all clients and the clients are always satisfied with the aides that they are staffed with. Some examples of care Assisting Hands can provide are bathing, changing briefs, emptying catheter bags, feeding clients, preparing meals for clients, going to the store for them if need be, vacuuming, dusting, taking the trash out and more.

I recently saw online where my parent's senior helper has been posting photos on her personal,…read morepublic, social media page of my elderly parent. If this caregiver were actually a skilled professional, this would be a HIPAA violation. I find it wildly inappropriate to post pictures of a client in a public social media account. A true "caregiver" wouldn't post pictures of someone who is actually incapable of posting pictures of them self on social media. I also find it unprofessional that the owner of Senior Helpers is commenting on these posts. He is aware and enabling that to be acceptable. It isn't. It is disgusting and unprofessional. I understand the need in today's world for people to overshare for likes and accolades, but it can be done without names/photos. That crosses a line. My suggestion: If you want professional caregiver services, find someone who wants to be more than a "caregiver", and will adhere to HIPAA standards, even if they don't "have" to. Find a company that wants to be better than they have to be, so you don't question the other questionable behaviors when it comes to care of an aging parent. Unfortunately, this is just one questionable behavior...of one specific caregiver.

You Sent someone over. He Lied about his name. Just walked into the house. Showed up 3 hours early…read more The worker refused to do any work and said he had a emergency and left. Owner kean dillon was suppose to come with worker at 1pm and never showed up. He was asked to do things that was told he could do during the in house assessment. The worker went out front to make a call then came back in and said he had a emergency and had to leave. Called senior helpers and left a message. Called kean Dillon and left a message. No answers. Called the police and wrote a police report since we have no idea who this was. Finally got ahold of Kean Dillon through answering services demanding to speak with him to figure out if this person even belonged later in the evening. He confirmed the individual who came in was a employee and doesn't know why he lied about his name. The employee called them right after he left and said he won't do the work because the house needs a cleaning company and not him. This was the reason they were hired in the first place. They said they could do the things requested in the in home assessment. After he left nobody would call back messages left. How about a phone call saying sorry we took on something we shouldn't have? Or just some sort of explanation. Because of that you got a 1 star review. Be better to people they don't deserve your ignorance. The seniors need help not lies and dishonesty. SENIORS--Watch out for this company. They are not in business to help you. Keep looking and make a decision based on real reviews like mine. That's as honest and real as it gets.

I would never recommend this company to anyone. The staff is often belittling and disrespectful to…read moretheir clients and incompetent of providing care that even meets "satisfactory " standards. When issues are addressed with the owner/supervisor, he is quick to make excuses, point the finger at others, and/or flat out deny there are any issues. There have also been concerns brought to light regarding fraudulent Medicaid billing. DO NOT trust your loved one's care in the hands of this company.

Horrible service. Their customer portal doesn't work. Nobody answers their phones. They don't give…read moreyou a day to deliver. It changes all the time.. Finally figured out you can talk to their computer and place an order. It's iffy though. I am waiting for an oxygen order. They didn't ship the last one. Ordered again.. Hope it shows up? I'd like to breathe. They just got a new CEO. He needs to be fired.

Good as good service and great on oxygen delivery on time when they coming also take care of…read moreequipment as needed thank u