We started using Bolt Medical Transportation service mid-April 2025…read more First priority was to get my spouse to her kidney dialysis sessions 3 times a week. But then with complications with the portal/catheter placed in my spouse's body to get the dialysis process to work we had to go to a surgical center multiple times to get replaced. Then in June 2025 we had to go to Riverside hospital multiple times to place an alternative portal for dialysis in my spouse's body. Owners Dean & Aiesha Bonsu of Bolt Medical Transportation have come to our rescue in a BIG WAY to provide transportation for all these medical appts/sessions as early as 6 AM in the morning and many different times during the day. Their dedication for their handling of my spouse in their wheelchair each trip is SECOND TO NONE. Their attitude & care in this service is also SECOND TO NONE. We have no "backup plan" for a different service with a handicap accessible wheelchair vehicle so whether texting or calling Dean to arrange a pickup from home to a medical appt and/or contacting Dean for the different length of these appts is no problem to make us wait for an extended period of time. This is a very PROFESSIONAL SERVICE and I would recommend their service to anyone that needs this type of transportation.

I scheduled a transportation appointment for my mother late the day before she had to be at her…read moredoctor's appointment in the morning. Our driver, Jayson, was accomodating, timely, courteous and very friendly. He made every effort to ensure my mom was safe and comfortable the entire time. I highly recommend them and will certainly use them again for her future transportation needs.

GoldenCare Transit is an excellent NEMT provider. Their drivers are professional, punctual, and…read morecompassionate. The vehicles are clean, safe, and wheelchair-accessible. Highly recommend for reliable and caring transportation!

This has been the perfect solution to our need to get my wife from our home to the OSU medical…read morecenter 5 days a week! They have always been on time and the very caring and supportive driver now seems like part of our family! I highly recommend their services.

Friendly, thorough, and professional. Much better than making the trek to a local hospital. Lots…read moreof services offered in one building.

Whenever I need wheelchair transportation for my family, I always call bestcare. Their vehicles are…read morealways spotless and in great condition, and Howard is incredibly friendly and accommodating of all of our needs. He always goes above and beyond to make sure that we have a great experience and is always very punctual and professional. I would recommend bestcare to anyone in central Ohio who needs transportation for wheelchair-bound family members and friends.

I went to the ER on August 15 2026. I was left in the lobby for 2 hours with no Tylenol as I had…read morejust left a horrible car accident with a concussion! One of the nurses rolled her eyes when asked to give out hot towels... Lastly when I was asked to be discharged one of the nurses said they were understaffed when there were staff everywhere. The lobby barely had any people. They finally gave me my chest scan when I begged 5 times to leave. To my surprise every result came back normal! Why would I stay in the hospital for 6 hours if my results came back normal? This sort of treatment is lazy and as a hard working black woman I don't appreciate this type of behavior!

I've been with Ohio health for several years and had a MyChart for several years and have never…read morebeen able to communicate with my doctor on it.. just recently after working a 12-hour days in a row they were calling me and I had to communicate with them and I even put in the MyChart to please make it so that I can communicate with my doctor because every time I'd go to send a message it said I wasn't able to send a message to anybody.. so I begged and begged and begged in one of the technical areas to please fix the problem so I can communicate with my doctor.. nobody replied nobody cared.. my doctor kept calling me throughout the whole day and because I was on the phone for 12 hours I couldn't communicate with her so I tried again the very next day to communicate with her on my chart I wasn't able to.. I then try to get to communicate the following day and begged and begged and begged at the technical assistant would fix this.. it still wasn't fixed.. this is what they say on their MyChart..."Communicate with your doctor, get answers to your medical questions from the comfort of your own home, access your test results.". This is a complete lie.. they put me in the worst position here I couldn't even communicate with my doctor and I begged and I begged and I begged please make it so that I can send a message to my doctor on my chart.. they completely ignored me.. nobody replied nobody even cared.. find me what I did was said take my whole MyChart down I will never use it again completely remove the whole thing I will never use your service again and now I will have to call in for everything and I will never be able to use a service that they supposedly provided for me when I needed to communicate with my doctor the most important things I couldn't even get communication to her when she kept calling and calling and calling and I couldn't get to the phone because I'm working... How dare you create a system that's supposed to streamline communication and not allow a very important communication to be given to my doctor when she's calling me.. after I begged and I begged and I begged for you to fix it.. clearly the IT department should be replaced. I even submitted requests in the MyChart for technical assistance and it was completely ignored!

went in for a Dot Psychical and they took care of me and i waited 10 minutes in the waiting room…read morebefore getting brought back and tested, I was done in 30 minutes

They probably have 1, 5 start review because all the other reviews they got were bad so they got…read morerid of them. Anyway the service is terrible I waited in the waiting room for almost an hour and a half for a doctor just for the doctor to look at my foot and act like she don't know what she was doing. She took no more than 1 minute looking at my foot and and I was sitting in the doctors room forever too was here for about 2 hours almost 3 and a half . Also the place is dirty and just all around nasty I don't know how this is an urgent care.