We had water damage from a burst pipe that caused extensive damage to the ceiling, walls and…read moreflooring. ServiceMaster was able to get out there within several hours and start the cleanup process. They walked me through the steps of demolition and renovation process. They were especially good about communicating their progress. They made a stressful situation much easier and I am very appreciative of their help!

Basement flooded and this company was the worst service provider that I have ever had to deal with…read more This is after having my father dealing with many restoration services in his 30 plus years in the fire service. They ruined so much stuff that was not ruined in the flood including o er $100 in resin for my business, their representatives as well as their owner done nothing but lie. You knew they were lying if their lips were moving. If you want workers that take many smoke breaks, be lied to, stuff packed sloppy, just to name a few things then this is the place for you. Tried to deal with company to fix the problems before leaving review but they wont return call to the person/owner of the items they damaged. I give it a 1 star because I had to in order to leave this review. Their service and customer service isn't worth a sh*t!

Anthony's did a top notch job on our spring clean-up! Anthony came by on a Sunday, just two days…read moreafter we put in our request, and gave us a very reasonable quote. The crew, led by Armando, did a beautiful job. Armando checked to make sure they were doing exactly what we wanted. They were all professional and courteous, and the yard looks great!

I reached out to the company on 11-Oct-2025 to obtain a quote for rose bushes removal and retaining…read morewall addition to the existing river rocked sections of my yard. Anthony responded right away and provided a date estimate for the service. It ended up being later than anticipated partly due to early winter weather, however communication was lacking and I had to call and text to know when they would be doing the work. The work began on 21-Nov and was supposed to be a 2 day job. Only one crew member was onsite and mostly went back and forth to their truck and on the phone. The second day no one came and no communication. The third day the same only one crew member was onsite and again mostly did walking back and forth to their truck and talking on phone. As I have outdoor security cameras, I saw this employee go to my back patio and pee (yes pee) off the back of my house. Immediately upon seeing this, I contacted Anthony directly with the video and my experience thus far. He stated it was unacceptable and the employee would be let go AFTER the job. The same employee and the foreman arrived the next day to complete all work. At this point none of the retaining wall was started and supposedly the rose bushes were removed including roots. The employee that peed on my house was talking negatively about me as the homeowner having complained and made several comments just outside my window that was clear to hear. This was highly uncomfortable. The foreman did shut them down to stop speaking. Once the work was done, asked what I wanted to plant in place of the rose bushes. As I did not want to plant anything there, the foreman happened to have some river rock in their trailer from another job site that they added to my plant beds. The foreman walked me around to show the completed work. The retaining walls were exactly what I wanted look wise. They did extend my plant beds quite significantly in some areas as much as a foot which I was not expecting. I was expecting it to be fairly close to the same outline the plant beds already had. I did ask the foreman if he was sure the rose bushes had been removed including the roots and he stated he had asked the employee numerous times and they had stated the did. The foreman noted that we all would know if that was true if they grow back in the spring. I do want to note the foreman was great and basically did all the work of the job in just that one days. Sadly all I wanted at that point was for them to be done and leave my property. Spring came and the rose bushes started growing back and coming in. Along with that obviously not being done correctly, due to all of the additional space added in the plant beds, I now have weeds and grass constantly growing in the plant beds on the outside perimeters that were added. No weed/grass barrier was put down at all so this is now a constant issue. Not all additions were also covered with the additional river rock they happened to have so I have quite a few empty sections of rock in the plant beds as well. I called to have them come back and properly remove the rose bushes as removing down to the roots was part of the invoice and work paid for. I also noted no weed /grass barrier was added and the constant horrible look of weeds and grass growing within the plant beds. I said they need to remove the rose bushes entirely and out down a barrier for the weeds/grass. The office person I discussed with said they would discuss with the team if that was doable. 2-3 weeks passed with no communication so I called again. They said the team agreed to rectify the rose bushes removal and add a weed/grass barrier. Great, when can this be done? The answer was we will let you know when we can add you to the schedule. Another couple of months passed and I called again to see when it will be scheduled for rectifying. The office person let me know they 'hadn't forgotten about me' and I was 'on their list still'. No date or estimation was provided. It is now almost August and still no Word. I called the office again but it just rings and I left a message. I was frustrated before but happy it was done as this was a one-time only needed job for my yard. Now I am even more frustrated and extremely dissatisfied with the service and lack of accountability to rectify what I paid what I now consider far too much for ($4,000 which included discount to pay in cash). I have a very small yard and the plant beds were already outlined with the existing river rock. Given the job wasn't done fully with the rose bushes removal, the payment was definitely excessive. As a woman I feel I got taken advantage of and continue to with the runaround I continue to get from them. As a customer who already fully paid for the services, it should be too priority to rectify before doing new jobs. I will continue calling to get the rectification they have agreed to and will be contacting a lawyer to retain a refund at the very least. I WOULD NOT RECOMMEND THIS COMPANY.

Ben came by on time and as promised. He treated our acrobat ants and used a spray that was a…read morePyrethrins-type, which made us happy since we are not into poisoning the environment. He also pointed out where a bird had made a nest on the side of our old house, which we had not noticed previously. Ben also clearly explained everything he saw (in addition to the issue he was treating) but he didn't try to sell us anything and the price for his service was very reasonable. Highly recommend.

Ben is the best! Such a thorough job and utterly delightful. We wouldn't use anyone else!read more

I cannot thank Fire Dawgs Bloomington enough for accommodating a last minute estate clean out. Not…read moreonly were they available to schedule 1 to 2 days after sending in our imagery for estimates, they accommodated our needs when closing the next day on the property needing to be cleaned out. They were caring and compassionate and worked incredibly hard to help us. Again, thank you to the crew for the assist! Will definitely use and recommend again as needed.

I have to give 3 stars out of 5 for my experience with Fire Dawgs, however if I could give 10 out…read moreof 10 stars for the actual gentlemen who came to the job, I would. They were very polite, friendly, hardworking and apologetic. Now my reasoning for the 3 stars. I scheduled my pick up online the week before for a Thursday pickup. I had a follow up phone call from a AI representative, which was a very frustrating experience. Also, I had a follow up text from Alex, who said he was the president. He confirmed the appointment and asked me to send photos of what needed to be picked up, so they knew how to plan for my pickup. I sent at least 15 photos of several pieces of large furniture and other items. This was for a clean out of my father's house. I had cleaners coming the following day and need everything out for them. I also had our realtor coming on the following Monday to take photos, I also would be returning to my home in Columbus, Ohio (my father's house is in Indiana). Fast forward to the day of my appointment. My scheduled window time was 1:30 - 4:30 p.m. I received a phone call around 3:00 p.m. from the actual hauler saying they were at least 2 hours behind and that I would get another call when they were on their way. They finally made it to my house around 6:30 p.m. I showed them everything it the house that needed to be taken and they told me they wouldn't be able to take it all that day. They were never shown the pictures I sent and they were overbooked on jobs to complete in one day. The dump was already closed and they were only able to take what they had room for in their truck, which they came already at least 1/2 full. They called for another driver to come and he had a little bit of space in his truck, but it was already mostly full. Initially they said they could come back first thing in the morning, but after talking with their manager, they said they wouldn't be able to come back until Monday morning. Well, I had cleaners coming at 9:00 a.m. the day after the appointment that I could not reschedule, so that meant I had to clean up after that. Also, I had to reschedule my realtor for Wednesday instead of Monday. Soooo, Monday was scheduled for the 10:30-1:30 p.m. time slot. Fast forward to Monday, the crew did not show up until around 4:30 p.m. The truck was already partially filled with someone else items. They couldn't load and dump and return because, again, the dump is only open until 5:00 p.m. So they loaded up as much as they could in the truck, took it to their warehouse and returned for a second load. They still couldn't get everything on the second load, so they had to come the next day for a third time. They showed up on time that day and finally took everything. Shout out to Isaiah who did what he could. I ended up missing 2 more days of work for this and spent a fortune on it. *** If you are the owner or manager of Fire Dawgs please reevaluate how you are scheduling your employees for pick ups. It is very disrespectful to the client's time and also very hard on the employees as they are very overbooked and overworked.***

2.5 Stars: While polite in their interactions with customers, their timetable for completing work…read moreis too relaxed. I am happy with the result in the work they did, but it is what they did not do that is a problem. Drainage is a problem at my home and this was addressed with them several times, but never fixed. Nature's Link stop responding and I gave up. In a new build, between the developer (who chose this company) and Nature's Link themselves, this should have been done right the first time (or the second) and was not. Water still collects in my yard rather than draining to the street as it should. I am not angry about it any more, but will not hire them for any future projects and I recommend that anyone reading this also look elsewhere.

We approached Nature's Link last year. Abell Nursery highly recommended them for the irrigation…read moresystem. They worked hard installing the irrigation system. They came in under their quote. We look forward to working with them throughout the years for our lawn irrigation system needs.

This is our second time using Roberts Carpet Cleaning, the first was to clean our…read morecarpets/upholstery. They did an absolutely amazing job for a fair price so when we decided to have our hardwood floors and ceramic tile cleaned the choice was a no brainer. They arrived that morning promptly at the scheduled time, very professional and got to work. Our floors have never looked better, they look brand new! We had grout that was black (eww!) and now they are sparkling white! They not only cleaned the grout, they also sealed it which has made it easier to clean and keep clean. Our wood floors were scuffed and dingy-I LOVE how clean and shiny they are now, our entire downstairs is like we had new floors put in! This is our second time using Roberts Carpet Cleaning, the first was to clean our carpets/upholstery. They did an absolutely amazing job for a fair price so when we decided to have our hardwood floors and ceramic tile cleaned the choice was a no brainer. They arrived that morning promptly at the scheduled time, very professional and got to work. Our floors have never looked better, they look brand new! We had grout that was black (eww!) and now they are sparkling white! They not only cleaned the grout, they also sealed it which has made it easier to clean and keep clean. Our wood floors were scuffed and dingy-I LOVE how clean and shiny they are now, our entire downstairs is like we had new floors put in!

Ed did a great job cleaning our carpet plus he is a super nice guy. You can not go wrong with this…read moredouble combination. I highly recommend Roberts Carpet & Floor Cleaning. Jim G

GOTTA LOVE some honest people. I don't know s***t about mold, I just had a health scare from my…read morelast place and upon moving into the new place, was heartbroken to see some mold-looking spots on the wall. despite not smelling much of anything, I decided to call around. gulp -- $600 for JUST THE TESTING. But Bloom Environmental offered a free estimate, and tho they could have convinced me we needed to take action and give them all my savings, they looked around and told me we had nothing to worry about, but to do wipe off the mold-looking spots and if it doesn't reappear, it ain't mold. [mind-blown, why-didn't-i-think-of-that emoji]. OH!! Also, while remaining diplomatic on our original phone call, he did show empathy about how slum lords be. convenience factor was great -- he texted me to accommodate my appointment-change request. and then dude showed up ON TIME. Yay.

An A+ to James and Allie Plessinger, and Bloom Environmental! They are awesome! Just before I was…read moreto start a basement waterproofing project with Company X, the Company X representative informed me that the vinyl tile and underlying mastic in an area of the basement of my house (built in 1945) likely contained asbestos, that the wood paneling in that area contained mold, that these would need to be remediated/removed before their waterproofing work could begin, and that I needed to hire another company to do the work. Thank goodness Company X recommended Bloom Environmental! Bloom Environmental Owner James Plessinger and Office Manager Allie were wonderful to work with. They returned my phone calls and emails quickly and efficiently, and explained in detail all the steps they would take, which greatly alleviated all my concerns. James collected and sent out tile and mastic samples for testing by an independent, accredited company (high marks for this!), which confirmed the asbestos problem. They scheduled the 5-day project as quickly as was possible with our schedules. I was amazed at how the actual remediation and removal project occurred. James paid very careful attention to the safety aspects, taking precautions by sectioning off that part of the basement, closing off HVAC ducts, and using blowers, HEPA filters, multiple plastic barriers and more, all of which enabled me to safely stay in the house during the work. The work itself was amazingly quiet! At the end of each day, James and his team hauled off lots of material for appropriate disposal and then James explained to me what they had accomplished during the day, any problems they encountered, and how the overall project was going. I really appreciated being informed about these aspects throughout the project. James and his team started at 9 am on a Monday, were on time every day, and finished at 3 pm on Friday, keeping to their original schedule and even finishing a little early. I am also amazed at the appearance of that area of the basement once the project was over. James and his workers did an outstanding job removing everything that needed to go, and making sure that the concrete floor and block walls were clean and dry. They did a terrific job of cleaning up after themselves, so there was no dust, no debris, etc. Outstanding! And the cost of the project was incredibly reasonable considering everything that had to be done. Bloom Environmental is outstanding! If I had another project requiring asbestos/mold removal, I would definitely hire them again. Bloom Environmental has my highest recommendation!

We moved down to Southern Indiana and a much more humid climate. One of the things we had…read morereinforced was the need to have your powerwashed and softwashed annually. One of our neighbors recommended Brad and his services to do external house washing. He was very responsive and did a great job. We will have him come annually and add dryer vent cleaning next year.