First and foremost, if you're looking for exceptional care for your loved one, this facility comes…read morehighly recommended.
During our initial tour, Anzel was absolutely amazing and incredibly helpful. She took the time to explain everything included in the rehabilitation program and showed us around the facility. The facility is modern, clean, welcoming, and staffed with truly exceptional people.
I would especially like to recognize Jiellen T., the case manager assigned to my dad. She went above and beyond to make sure he received the proper care, love, and support throughout his stay. Her dedication, professionalism, commitment, and genuine willingness to help are beyond words. She was always responsive to our calls and messages and consistently kept us updated. We are incredibly grateful that we had the opportunity to meet someone like her. She is truly a gem!
A very special shout-out as well to all the Medical team- Doctors, Nurses, LVNs, CNAs, therapists, and care staff who took such wonderful care of my dad -- Dr. Jin, Liezel, Maricel, Audi, Ritchie, Mike, David, Neil, Aaron, Kelvin, Earl, Axel, Carlos, Amy, Andrea, and Melissa.
They treated my dad as if he were their own family. Their kindness, patience, compassion, and encouragement meant so much to him and to all of us.
Erwin for being so dependable, especially when it came to arranging transportation for my dad's medical appointments. His help made things so much easier for our family.
Jun (Maintenance) was also someone we truly appreciated. His kindness and encouragement helped lift my dad's spirits and motivated him to keep pushing himself to become stronger.
Sydney at the front desk was exceptional -- always super friendly, welcoming, and caring. She always made us feel comfortable and greeted us with such a warm and positive attitude.
Lilia-greets every patient each morning with a smile and puts so much heart into making the facility's events special and memorable for both patients and their families. And that kindness truly makes a difference.
And lastly, Sonny, who gave us such a warm welcome from Day 1 all the way through my dad's discharge. He consistently made sure that my dad's care plan was properly executed . We truly appreciate his leadership, support, and dedication to making sure my dad received the care he needed.
And to the entire THCC team -including everyone whose names I may not have mentioned but who played a part in my dad's care -- thank you from the bottom of our hearts.