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    Veteran Heating and Cooling

    5.0 (2 reviews)
    Open Open 24 hours

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    Response time

    30 minutes

    Response rate

    100%

    Services - Veteran Heating and Cooling

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    2 More Services

    Water heater installation

    Water heater repair

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    Recommended Reviews - Veteran Heating and Cooling

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    11 months ago

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    Neels Heating & Supplies

    Neels Heating & Supplies

    (5 reviews)

    This business is disgusting. We travelled from Edmonton to Hope B.C. to attend a scheduled…read moresite-visit to arrange a cost estimate for work. We requested confirmation by telephone 3 times prior to travelling to Hope from Edmonton. Each time we needed to make our request by voice mail and received no response. The day of the scheduled appointment we used a local landline to call for an estimated time of arrival. We were advised that an email was sent to us declining a site visit. This email was not received in our in-box. However, an email was sent to us the end of our first travel day from Edmonton to Hope which I did see until I was advised, through this email, about cancellation of the site visit. After having called 3 times the week previous you would think that someone would respond. This did not happen. Absolutely disgusting business practise.

    STAY AWAY! They are under new ownership and have terrible service and management…read more My furnace quit working over Christmas and I called Neels. In total I was charged $2,000 for overpriced and ineffective repairs over a few visits. The furnace has never since that time functioned more than intermittently at best. I requested another technician and I was told to get a new furnace somewhere else and that they had told me that from the start. They offered a $500 refund, which I refused. This was after: - the technician put the wrong blower motor in, and charged me for the second visit to install the right one - the electrical wiring was not professionally completed - After I insisted repeatedly to the technician that the house and furnace was 30 years old and I'd rather buy a new furnace than throw money at parts - but then they had the nerve to say that I refused to replace my furnace and only put money on repairs. I've been replacing appliances steadily with high end new appliances. Why would I spend thousands on repairs? Other heating companies told me it should not have been so expensive to fix had I chosen that route. I would not cheap out on properly addressing a furnace and go through all this terrible mess of incapable service and be stuck $2,000 in deep, and now purchasing a new furnace with a different company like I should have in the first place. STAY AWAY!

    Veteran Heating and Cooling - hvac - Updated June 2026

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