We had a gas leak in our fireplace. Dave inspected it and repaired in no time…read more He was very knowledgeable and gave us information on our fireplace. He was very fair with us. Binne (Ben) Mulder Harrison Hot Springs

Our store washroom got flooded, I called them on recommendation of my friend Safeer Khattak…read more These guys are way more than awesome, Dave sent Jeff at my place in 10 minutes ( literally just 10 mintues). They are stars in our community of Chilliwack. Thanks to Dave, Jeff, Cam & Johnny. I wish, I can give you 5 star each. Thanks Jeff for stopping water on Emergency Call & great work done by Cam & Johnny next day to complete job.

We all make mistakes, although when you don't take responsibility and lie about it, that's where I…read morehave the issue. I had Fairfield Island Plumbing (Chilliwack) install a new water heater in 2017, they did a great job. Fast forward to November 2024, I had them attend, same tech as before to replace the pressure relief valve on the water heater. After tech leaves I was cleaning up the furnace room,and noted the pressure relief valve was used. These are the following emails: " I have a question wasn't this valve supposed too be new?" "I'm not in on Mondays, so I wasn't able to speak to Shawn until today. He said the part is new, it was in his truck stock. Unfortunately, the parts do not come wrapped and sometimes get scratched as there may be multiple parts in the bin together. If you have any other questions, please let me know." "I can understand parts getting scratched, although this is rust even on the shaft it's rusty. Here's a better picture. This not a new part " "I can understand your concern, I know the part itself does not look pretty. I did confirm again with Shawn that he took the part from his truck stock and it has never been previously installed. I will send Shawn to the wholesalers and pick up another new one and install it for you. Our reputation as a business and as licensed & bonded commercial plumbers is very important to us and I can assure you that we do not install used parts. We never want our customers to be unhappy with the quality of our products or our services and would like to make this right for you. I have availability next Wednesday and Thursday to set up a time that is convenient for you. Let me know and I will get it on the schedule." "With all do respect, I had another plumber attend today and it was also stated the pressure relief valve is used. I have also attached the manufacturer's part for reference, which is completely different in condition from the one installed.I would like you to pass this onto to the owner for feedback." "I have forwarded all correspondence to the owner for his review. He is unfortunately away this week but will be returning next week." This week has past and they did not reach out to me. Judge for yourself from the pictures. The part Fairfield installed and the mfg part I also reached out to three other plumbers for an assessment, all three stated part was used. Also when they installed the water heater they made sure there were no air lock(s) in the system, after recent installation I'm now left with air lock(s) that are banging through my pipes when I'm gone for mare than a day. I have replaced the pressure relief valve on my own and will remove the air lock(s) I did not accept their offer to come back and replace the pressure relief valve, as they have lost my trust to do an adequate repair. In closing I would not recommend Fairfield Island Plumbing to do any plumbing work, and if you do, check all the parts before installation, ask lots of questions, and definitely watch their work, as you don't want to be a victim, that may cost you more money in the long term.

We have used fairfield Island Plumbing a couple of times now and they have always been prompt…read morefriendly and knowledgeable. they tried to keep costs down for me as well - I really appreciated that.

The team at Veteran was terrific throughout the job…read more First of all, Jon was the only contractor out of the three I consulted who noticed we had a skirt roof, which limited installation options. I am almostt certain that there would be delays if this job was handled by someone else. Jon's price is very competitive, and he provided multiple quotes for different setups, which was extremely helpful. He was very responsive and patient, replying to emails quickly, even on weekends. This high level of communication also made the strata approval process very efficient. The installation took two days and went smoothly. The crew was friendly, respectful, and professional. I had to patch the drywall afterwards, and upon learning that, one of the team members gave me a free panel he said was leftover from his own renovation. I highly recommend Veteran for their exceptional work.

I received a great service from them, highly recommended! Jonathan was able to instantly solve the…read moreissue I was having with my heating system.