I learned of a pluming backed up pipe situation at my home while I was at work. I called Rapid…read moreRooter on the way home and Travis showed not too much later. I Showed him the potential areas of the problem, and he went to town working very hard and cleaned up every potential or suspected area within an hour or so. It was explained to me when I first called about additional charges for being after hours it was worth every cent for the extra charge. Travis was awesome, a hard worker, super genuine, big smile very knowledgeable. Anyone could tell right away, this was a super good dude. I could not be happier with the outcome. This was the epitome of what great customer service needs to be everywhere.

Extremely poor communication from this company…read more I called on a Friday evening (8:00PM) for a plugged drain line and left a message with their answering service (live person) and was told to wait for a phone call. After waiting for 3 hours I did not receive a return phone call. On Saturday shortly before (11AM) I called to follow up on the Friday evening request and was told I would receive a call from a plumber. I did receive a call approximately 15 minutes later and was told someone would be at our site at around 7:00PM. I waited for several hours (5-9PM) at my office and did not receive a call or any notification that the company would not be coming. I certainly understand that on a weekend the staff may be very busy but it only takes 1 minute to place a courtesy phone call to a customer to let them know your schedule has changed and/or that you aren't able to make it to a site. I was counting on you all and regrettably you didn't deliver.

The communication was great as Jeremy explained everything he was going to fix and why. He fixed…read morethings my first plumber could not. Great team, five stars!

Fast responses and great service. Highly recommend. Would use again. All issues resolved.read more

We called around town looking for someone to help install a sump pump, we had a sump pit but no…read morepump. Our radon reduction system was down by the pit too and I was not comfortable dealing with it. We called AAA plumbing and spoke with Renae. She was amazingly helpful and informative. She got us set up with an appointment and even called the person that set up our radon reduction to make sure there wasn't anything special that needed to be done. The plumber came out, and finished everything very quickly. He was very kind, professional, and genuine. We will definitely be using AAA plumbing again in the future for any plumbing needs!

I've come to relay on AAA. they are prompt and give excellent service. worth the extra money to use…read morethem.

I had a emergency pipe leaks and Jbs was there immediately. They cleaned up all their messes and I…read morewould highly recommend them for your next plumbing problems.

I had a couple emergency pipe leaks and Jbs was there immediately. Then they did a complete…read morere-piping of my trailer and put in new water heater and did a fantastic job. They cleaned up all their messes and I would highly recommend them for your next plumbing problems.

If only there were a 10-star rating option!…read more We have relied on Ben for two separate bathroom and kitchen plumbing projects. He clearly states what he intends to do, then does exactly that: shows up when he says he will (texting us in advance that he is on the way), evaluates the issues, shares his recommendation and quote, then does the agreed-upon work with surgical precision. His high level of skill and quality results speak for themselves. He provided efficient work at an exceptional value for the cost. Ben installed our two new toilets and repaired related plumbing, replaced a leaking kitchen disposal, repaired under-sink kitchen plumbing to accommodate a new reverse osmosis hot and cold water on-demand system, and diagnosed a few other fixes along the way. We added a simple in-line descaling unit to help reduce the hard water sediment, and noticed results almost immediately. He knew our faulty kitchen faucet head was covered under warranty and called to get a replacement on its way to us. He installed a new water main easy access shut-off valve so we don't have to reach waaay down behind the water heater for an old school dial knob. So helpful! Ben is super clean, organized, professional and personable. He wears booties when entering the home, lays his tools neatly out on his work mat, has a tub to collect anything he removes, and leaves the place far better than he finds it. He also reached out several times to follow up after the appointments, to see that the new installations were working as expected and that we were happy. Ben at SoDak is the only person we will call for plumbing help. Truly felt like my big brother was taking care of me and our home care needs.

10 / 10 - Ben was prompt in getting back to me; flexible in setting up the appointment; punctual in…read moreshowing up; thorough and clear in explaining what was needed and why; patient in letting me watch him work and ask questions for my own edification; total cost was entirely reasonable, and he's just an all around nice, easy to talk to guy. If you have plumbing to be done, definitely start here, easily the best experience I've ever had with a plumber anywhere.

I will never call any other plumbing company. They were able to give me a timely appointment. The…read moreservicemen are clean, polite, and very clear with explanations about what needed to be repaired and the cost. As a single woman, this is one of the few times I have used any service such as this and felt that these guys were not taking advantage of my of my ignorance with this kind of problem and were honest. I cannot recommend this company highly enough.

This review is going to be exactly like the other five star reviews. This is the best plumbing…read morecompany I have ever had work on a home of mine. They are very professional, honest, transparent, efficient, clean, courteous, timely and just all-around nice guys. I thought my water heater was failing because the pressure release valve kept popping. They did a quick yet thorough trouble shooting inspection. Turns out the pressure regulator on the water main had failed and taken out the expansion tank as well. The repair was half the price and they had all the parts on the truck with them. Before starting any work they went through the pricing and gave me options. The work was quick and clean. Can't say enough good things about Star Plumbing!

Rueger (sp?) gave me a very clear, concise explanation of what he was going to do and what I could…read moreexpect to see. What I see is not at all what I imagined; thank goodness! The actual result is far better. Thank you.

I had them 2 time today and April 5th today went much better I had a pinhole size leak and they…read morefixed it