My husband and I had a pretty sick cat who got into some poisoning or something. We were undecided…read moreon where to take him but decided to go here. They graciously accepted us as a walk in with our suffering kitty. Emma the receptionist and assistant were welcoming and empathetic. They got him in right away and they got straight to the point. I don't feel like they were trying to sell us on vaccinations or just grab money like lots of clinics do. They were very positive and reassuring to us as we were obviously in distress worrying about our cat. The bill was much less than I expected. We just moved over from the mainland but I will definitely sign both our kitties up to be cared for at this office. As shitty as vet visits are, this was by far the best! Thank you dr champion and staff

they do a very very super good job taking care of animals when they are sick and they do it with a…read morelot of love and compassion.

Steve & Tammy bring a deep love & caring to their work in helping us to say farewell to our…read more4-legged loved ones. We've taken two of our cats to them for cremation, and the process was an important part of our healing & saying goodbye to our little ones. We highly recommend, with great appreciation!

So grateful I chose this place for such a hard time. To know my loved one is in good hands means…read moreeverything! I highly recommend this family run business that cares for animals and is sincere with what they do. Tammy and Steve made this process so much smoother with their kind, respectful and generous manner- also, the property is surround by old growth trees making it easier to say good bye to ones who needed to go. If you are someone who wants to know everything that happens to your pet during the process, they have time stamped cameras and happy to share the whole experience with you. Thank you Vancouver island Animal Crematorium, so grateful for you!

This whole team is the best in the Valley. Dr. Rainford, the lead Vet is outstanding in her care…read moreand concern for our fur babies. She goes out of her way to diagnose and treat health concerns, and is amazing dealing with my dogs. The other Vets in the practice are as knowledgeable and caring as well. I highly recommend this office!

We own three dogs that have all been to Raintree vet quite a few times now. Robin and Joan are the…read moremost wonderful vets we have ever dealt with. It's very rare you enjoy visiting the vets and we always feel good walking into the building. Robin rehabbed one of our dogs after she had extensive leg surgery and gave her such wonderful care. Our dog was terrified to go to her previous vet and has relaxed a ton in Robins care. When we brought our puppy in for her second set of shots I couldn't believe how much she immediately loved Joan. Both Robin and Joan have exceeded our expectations as vets and we are so happy to have found their clinic. I highly recommend them to anyone looking for competent and compassionate care. Danielle at the front desk is also very accommodating and attentive.

Having lived in Black Creek for over 20 years and always fixing something around the house/yard,…read morehaving Black Creek Farm and Feed so close I have found it to be invaluable. Having recently completed a major reno the majority of all supplies were readily accessible which saved a lot of time. The folks there are very helpful and always with a smile to brighten even the rainiest of days when you didn't even want to work, lol.

An amazing store that Has provided fantastic, understanding, help, and experienced service over the…read moretwenty years I have been visiting them. They value you as a person and as a customer.

Doctors Ian and Genevieve gave the greatest of care for years to our old gal Lola the one eyed…read morestaffie.When it was time to say goodbye we were in good hands.They all made a very sad day alittle easier.All the staff at Westview Veterinary clinic are so good to any animal that walks through the door.

They r the best I have ever been too, we moved here 5 yrs, ago, had 3 dogs n cats,we lost all of…read morethem over the ast 5yrs, the are wonderful, kind hearted, and they took fantastic care of our loving pets . Now we have a new generation of new pup,2 cats, they r the best at what they do.I thank you very much for all you've done, and r doing, we really appreciate and respect you all. Cannot thank you enough

Fun environment for pups, only issue is there is no outside play, but they do ofadventure hikes!read more

Jane can train a dog no question, but she is horrible at training the owner to train the dog.read more

Jane is hands down one of the most compassionate, understanding dog trainers I have ever had the…read morepleasure of showing me how my dog's mind works. She shows and tells in clear, concise words what my pet is doing right, and I am doing wrong. I highly recommend Jane and her services!

My cat of 17 yrs. (16 yrs and 4 months) had been declining and over the past few months quite…read morerapidly. She had stopped using her litter box and going all over the house ( not like her at all ), she was confused and would become lost in our own home. She cried at night, almost every night and would stop when I called out to her and heard my voice. She cried during the day as well. She stopped wanting to go outside and completely stopped grooming. Sadly I knew her quality of life wasn't of quality at all. It was with great sadness and deliberation I booked an appointment to have her put down. It was heart wrenching and a difficult call to make. I also knew taking her in for a "check up" wasn't going to make everything better, due to her age and large changes in her behavior. At that time of booking I explained the purpose of my call. At no time did anyone at reception say what I could expect at the appointment or the costs associated with the procedure. It ended up being the most traumatic and devastating experience I've had as pet owner. I never want another person to go though what we experienced. Firstly, I came in hours before the apt to pick up a carrier as I didn't want to leave with an empty one and knew I would be grieving. At the actual apt the doctor came in and asked why I was there?? Wide eyed and with tears I said to have my cat put down. She then ask why? I went on to explain all the reasons I felt it was the right thing to do. She asked if I would be willing to do a blood panel, to see if medications or at home care would be considered. I knew in my heart my girl was tired and suffering, by this time was crying so hard my friend had to speak for me to reiterate my wishes. The room was tense and stressful. The doctor then sent in another person to talk about my pets remains and what I wanted to do with them?? Decisions that should have been discussed prior. I have never put an animal down before. I was shaking and crying asking what the costs were so I could make an informed decision ( while distraught ) She said, "Oh you want to know the costs??". Another person ( a 3rd ) came it to talk about costs. She then looked at my cat and said, " She still looks bright" ... Looking at my cat for a few seconds. She then said, "We just want to make sure this is what you want." Want I want? Of course it's not what I want..... My decision is what I feel is best for my animal that I know and love. The apt. was just horrific, these people are not trained in how to provide options without disrespecting or shaming the pet owner. My cat was stressed, I was hysterical. The whole event was so traumatic, I have not slept in 3 days and continue to relive the entire chain of events in my mind. Please never take your beloved animal to this clinic. Its certainly not the same lovely privately owned clinic it use to be.

I decided to try a new vet closer as they offered a free first visit online…read more They charged me and said it was because my dog wasn't healthy. Yet they never called like they said to see if he was ok. I had to get treatment elsewhere, to help my dog! Very disappointed that they did not care that im on a disability and can't afford much. Then they argue the advertisement they have online. The least they could of done was to call like they said they would to see if my dog was better, since I paid a ridiculous price! Pets are important to people's lives. Especially those suffering from trauma! Sad that these kind of buissness's only care about the money!