My dog is beyond excited when we arrive. She cannot get out of the car fast enough. That says it…read moreall! The staff is loving, efficient and extremely knowledgeable.Special thanks to Dr.Mark Dilday! . He loves all the animals so much, as do all the staff. I am so grateful she has such great care.

I can't say enough good things about The Landing Veterinary Clinic. Going to the Vet is always a…read morenervous time for both owner and pet but the doctors, the techs and the staff always make the visits comfortable. I have a nervous, not trusting dog that used to need a muzzle when visiting the Doctor - at The Landing, they go out of their way to make your pet is comfortable and relaxed. Coming for Vancouver I was used to 10 minute visits with the Veterinarian... that is so not to case here, they are thorough, informative and gentle. My last visit was 30-40 minutes and my dog did not need her muzzle, she trusted them and was comfortable. I am so happy with the service they provide for my beloved pets. Two thumbs and four paws up!

The vets & staff at Coastland are amazing and I can't thank them enough for the great care they…read moreshowed to our sweet little calico, Meredith, over the years and especially in her final days this past December when we learned she had advanced kidney disease. Dr. Andrew Ford, the vet techs, Lucas and Kyla and the rest of their crew were all so empathetic and caring and I truly appreciate them being there for us in our time of sorrow when we had to say our goodbyes. They truly are angels in human form...

My Experience with Coastland Veterinary On Friday I called…read moreCoastland and was automatically routed to an online vet service. After a video consult, I was advised to collect a urine sample from my cat and bring it in Monday morning. I was up all through the night Monday, checking on him, finally got the sample at 9am, and rushed to catch the 11am ferry. The sailing was cancelled, so I didn't get across until 12:30. It was a four hour round trip. I called Coastland Monday morning before going to the ferry to confirm that this was indeed the way to proceed and that I had taken all the necessary steps to preserve the sample correctly. I delivered the sample to Coastland, clarified confusion with staff, and even went home to provide them more information from my computer. They told me they wouldn't run the test until Wednesday. When I checked in, I was stunned to learn they had discarded the sample entirely--because they hadn't seen my cat before, despite my mother‑in‑law, sister‑in‑law, and myself being loyal Coastland clients for over 30 years. After all the effort, loyalty, and trust, I was dismissed and treated without respect. This is not acceptable veterinary practice. I'm sharing this so others know: Coastland Veterinary discarded a critical sample after I went through extraordinary effort to deliver it, and their communication left me feeling gaslighted and humiliated. Our animals deserve better care, and so do we.

Front desk is rude and unprofessional…read more Terrible experience with them. Would not recommend them at all. Very expensive.

On Feb 13 /2023 at 10:00 am I took in my dog after i called for a time , was told come NOW ! Dog…read morehad a broken / sprain paw /foot. Weight and temp were taken and the masked Doctor ?? left the room. Came back 5-7 mins later with a form of "PROCEDURE ESTIMATE " That was for 543.19 , didn't even look at my dog . I read the form and it said it could be higher if they saw something that "deemed looking into" . The masked Doctor had pen in hand and would do nothing else till i signed !! I went to leave and was told I owe for a Examination of 99.75 for temp and weight..PURE BS . I paid it. I'm in the service industry , and if i screw up , many can die . But not even looking is disgusting.. In the room was a small fridge with a temp alarm on it , no battery for or if the drugs went bad,. how would they know ,, Lack of maintenance . Had a bad feeling at that point.

I've had my dogs seen by Dr Neilson twice and have been very satisfied by by the care he shows for…read morethem. Besides diagnosing the ailment he instructed me on how to properly look after them. Each time I was there I left with more knowledge on their care than when I walked in. Wish I got the same from my regular vet on the mainland. I visit Campbell River for two weeks every year and they were the only ones to take my boy in without an appointment last year. Kudos to them

This whole team is the best in the Valley. Dr. Rainford, the lead Vet is outstanding in her care…read moreand concern for our fur babies. She goes out of her way to diagnose and treat health concerns, and is amazing dealing with my dogs. The other Vets in the practice are as knowledgeable and caring as well. I highly recommend this office!

We own three dogs that have all been to Raintree vet quite a few times now. Robin and Joan are the…read moremost wonderful vets we have ever dealt with. It's very rare you enjoy visiting the vets and we always feel good walking into the building. Robin rehabbed one of our dogs after she had extensive leg surgery and gave her such wonderful care. Our dog was terrified to go to her previous vet and has relaxed a ton in Robins care. When we brought our puppy in for her second set of shots I couldn't believe how much she immediately loved Joan. Both Robin and Joan have exceeded our expectations as vets and we are so happy to have found their clinic. I highly recommend them to anyone looking for competent and compassionate care. Danielle at the front desk is also very accommodating and attentive.

We were so relieved to find Hammand Bay Animal Hospital. We are traveling and struggled to find a…read morevet. They are no nonsense, super competent and great with our dogs. Unlike other vets we tried, they didn't try to make us run every test and seems to walk the right line between doing what is right for the dogs health without inflating the bill. The front office is super competent and helpful. They answer the phone and where available to see our pet immediately. They seem to be much more competent than the other vet offices we have been to. Hammond Bay Animal Hospital is top notch.

From the owner: Welcome to Hammond Bay Animal Hospital, your brand new locally owned and operated trusted full…read moreservice veterinary facility in North Nanaimo. At Hammond Bay, we believe every pet deserves exceptional care and compassion. Our dedicated team of experienced veterinarians and skilled staff is here to provide comprehensive medical services for your beloved companions from routine checkups and vaccinations to advanced diagnostics and surgeries, we are committed to ensuring your pet lives a long, happy, and healthy life. With state-of-the-art facilities and a deep passion for animals, we treat every patient as if they were our own.

This business is great, the staff well that is something you would have to see for yourself. And…read moreyou would not regret one moment in going there. Stace and Tammi loves all types of our family friends including Amazon parrots. When I have to take in Joey my parrot he is treated with love and gets pampered to the hilt.

From the owner: Your family veterinarians located in Comox (beside the Tim Horton's) on beautiful Vancouver Island…read more We will help you take care of your family friend the way you want to. Your first pet exam for your dog or cat is complimentary - contact us today!

Recently had to say goodbye to our beloved Yorkshire cross Hamish at Chase River Veterinary…read moreHospital. All staff, particularly Doctor Ian Lawrie, were kind, compassionate and passionate. Very thankful. - Norm Wagenaar

Incredibly friendly vet, excellent overall attitude where the pets come first, not the invoice…read more Brought my dog in on something of an emergency, was seen almost immediately by Dr Ian Lawrie. Extremely surprised to see him immediately sit down on the floor to handle the dog (beagle-ish) - no other vet I've been to ever did that and I've had dogs and cats for decades. He gave the impression he was connecting with her at her level as much as he was examining which, of course, he was doing. He also explained what he diagnosed (possible spine issue) in term I could understand. He didn't bat an eye as the dog was drooling on his pants. My previous vet would have been displeased to have her expensive clothes soiled. Expected a huge bill, as I had come to expect from my previous vet in Ontario. Nope. Certainly not free but shockingly reasonable. Although we are in this South Nanaimo area only temporarily, I see no reason to find a different vet when we move to a Central Nanaimo location.