I love visiting pets at home, which I do every few months to collect flea treatment for my cat…read morePeter. Pets at home has loads on offer for all kinds of pets, everything from goldfish to lizards. The store is always well stocked, and has loads of variety to chose from. The staff are really friendly and are always on hand to offer advice and/ or information. And there's rarely a que as they will always open a new till if there's more than a couple of people waiting. If you have an hour to kill with the kids then this will be a great place to visit, they have different pets on display including rabbits, tortoises tropical fish. But beware you may be persuaded to add another member to the family! The best thing about this store is the vets which is located at the back of the store, they are reasonably priced always friendly and seem to absolutely love the pets they deal with. And anyone who gives Peter special attention gets a thumbs up in my eyes!! I have used this vets and store for years now and will continue to do so, I would highly recommend them.

This is a massive pet store, with pretty competitive prices. Theres free parking outside, and it…read morestocks a huge selection of cat foods and litters. They have a very, very cheap woodchip cat litter, that works amazingly well.. its about £5 for a huge, huge bag thats hard to lift! They sometimes have deals like 3for2 on top brand cat foods, and they normally have both Hills Chicken & Tuna Kitten foods in stock..

When my cat had a kidney infection (very unpleasant as you can imagine) we packed her scratching…read moreand scrabbling into her cat basket and took her straight to this vet. I can only comment on their feline service, but they are gentle and understanding even when faced with a very unhappy animal (our cat does not like being handled by strangers. Full stop.) The costs were reasonable and they were able to supply antibiotics the same day, giving helpful tips on how to administer these to a reluctant cat. The practice has a warm, family feel to it and it's conveniently located for pets living in the St George/Easton/Fishponds areas.

A good local vets where the staff are friendly and knowledgeable. After using them for a few years…read morefor my three dogs the inevitable time came where one of them had to be put to sleep. I could see it coming but it was pretty painful when the vet confirmed my fears. It's a terrible time for a pet lover but I felt like they handled the situation well and understood and anticipated how upset I would be. They also let me leave as gracefully as possible and suggested the bill was settled later when I was in a better frame of mind. I'm not by any means suggesting only go there when your pet is on their last legs. I've found that their routine health care is good and affordable and they don't force treatments or medication that is unnecessary.

I took my elderly whippet to this vets and he had to have multiple teeth extractions and was in…read moremuch pain. Not only did the staff all treat him so kindly, being a nervous dog with separation anxiety, but they provided advice and support for me with Barts teeth, without judgement, which I had experienced at another Vet from a larger Franchise. The pricing was transparent and clear from the outset, which eliminated any embarrassment that I had previously encountered at other vets. Bart is like a new dog since having his dental work. He healed beautifully and it has knocked years off him. He's back to being a cheeky and obnoxious boy, albeit on a more healthy diet to avoid more toothy issues. The full price for over thirty extractions including all necessary blood work and after care with medication came to a third less than one of the other well known vets and definitely did not break our bank. I am so relieved to have found a decent, honest vets practice for his senior years, safe in the knowledge that when the inevitable time comes for our dog to leave us, he will be in the best possible hands and treated with compassion. For now, we are enjoying our happy dog that is free from pain. Many thanks to all of the team at Fernleigh.

Great little veterinary clinic, always taken good care of my many pets. Also they are happy to…read moreprovide advise over the phone regarding any pet care whcih has saved my unnecesarily taking my pets to clinic and having to pay vets fees when not needed! Also staff are very friendly

We have a little Westie (7) who had problems with her hind legs. Our vet referred her here to Dr…read more Owen to be exact. She had 2 operations here and every time she was looked after beautifully. Not only did the vet ensure, that the dog was ok, but he took us into account too. He explained in detail what would be done (with pictures and everything) and how and how we can help her to recover afterwards. They kept us informed during her stay via telephone, so we didn't have to worry. Molly had no apprehensions to go back to see the vet and in my opinion that counts for a lot. I really felt, our dog and us were in safe hands. Thank you.

This vets is pricey for xrays but good value for initial vaccinations etc…read more They seem to be student nurses, or at least very young. They aren't that reassuring compared to other vets I've taken my pets to. They do some good deals on food though.

Pros~ this vet has ample parking they have a nice grassed…read morearea outside. the vets offer some great services including a puppy club. they are fantastic if you phone for advice there are vets avalible ion call out 24 hours a day. these vets really care about what is best for the animals. the surgery has lots of appointments avalible and i can always get seen on the smae day which is great. they sell dog and cat food leads etc. i have popped in a few times and got the dog wieghted to check the amout i feed him with no charge. the vets have given me advice over the phone before with no charge. the receptionist is very helpful and they try to find appaointment to suit you! Cons~ i find this vets a little more expensive then other vets in the area but it is the only vets in shepton mallet so i don't mind paying a little more to save travelling with an unwell animal.

Decided to have our dog spayed here. Upon arrival after waiting in queue for 5 mins, got to desk…read moreand the receptionist took phone call which lasted ages whilst she chatted about the price of food with someone else- very rude. When collecting dog, told to pick up at 4pm Arrived on-time for appt, kept waiting for 35 mins, no apologies. Was given a customised form for post op care with dogs name inserted, which was a nice touch, except that the form was for a cat! When returned for post op consultation vet thought he was giving annual jabs, had to inform why we were there, oh yes, "I remember" he said.... asked if he would inspect dogs ears and he gave me some solution to apply according to instructions, was charged £20.15 for 118ml bottle which is generally available for £7.22 To summarise they are rude, expensive and in-efficient. They look like they know what they are doing, but I doubt it!

This is the best vets I have ever been to the staff are all so friendly and really make a fuss of…read moremy animals. There are several care plans which help spread the cost especially for vaccinations. My little Cavalier had to go in for emergency surgery and they saved her life, really can't say enough to appreciate how amazing they are

I think I'm going to have to review my review. When we were last at the vet we mentioned that our…read morecats coat had lost her lustre and was wheezing, we assumed coughing up hairballs. Because she is so nervy the vet didn't spend a long time looking at her, checked her chest and pronounced her fit and healthy. Ended up bringing poor miss to Vets Now, Avon Lodge's emergency services provider. The vet there immediately diagnosed advanced neoplasia (tumor) which the x-ray confirmed. I'm pretty gobsmacked that 3 weeks after been checked by the vet our little cat had to be put down. I'm not a vet and I wish I'd gone to the internet for information myself.

I've been taking all my animals here for years and wouldn't go anywhere else. All the staff are…read moreamazing and obviously love animals.