If I could give 0 stars I would. This Dr. is so overbooked. She has one nice vet tech but the rest are rude if you try to speak up. Once she gets your money and does the surgery. She is basically done with you. Follow ups are horrible, we had a issue right after surgery and couldn't get anyone to respond. Once they have your money they basically don't care. No communication. I would take your pet to Ocean Veterinary in Leesburg. It's a hike... but TOTALLY worth the customer service and she is just as good at surgery... maybe even better since she actually takes her time and does not rush read more

Came here for an emergency visit that was scheduled. When i arrived, i was immediately treated horribly by Spencer (short blue hair). She caught an attitude because i asked for a time they could see me as i had been waiting for 20 min in 27 degree weather. She said an emergency appointment was not a real appointment and that I was going to have to wait. The parking lot was full of patients both in their cars and waiting outside the door. Why would they overbook and accept emergency appointments if they can't see their patients at that time. There was a lady that had been waiting in her car over an hour! They had my credit card on file and charged me for the visit. Then I called and asked them to not charge me for the visit as they were not going to see my dog. She started yelling at me and hung up on me. I went to the door and the front desk staff with spencer were laughing and talking about me saying "oh my god i don't want to deal with her!" She came to the door and treated me horribly. This place is a joke! I would not trust my fur baby with them! read more

We had the best experience. We thought we would have to have surgery for a growth on our senior St Bernards eyelid. Doc took care of it in the office agreeing that surgery on such a big old girl was not advisable. Wick snip. Cauterize and ointment and we were outta there. We were pleasantly shocked. Thanks! read more

Let me address the reply from the owner: yes, vet records were sent over. She just didn't read them. And yes, my dog did live old enough to lose his sight for 1.5 years before he passed away at age 19. He was a beloved dog, the soul-dog of a lifetime, and she was callous of him dying soon when she saw him at age 16. Her words were flippant and her tone was as if she was annoyed at me and my concerns. Never would I recommend her. Go to South Paws! read more

At the urging of my primary vet, took English bulldog to Vet Vision for removal of growth attached to eyelid (& growing). From staff to surgeon, in spite of Covid-19 precautions, Dr Corcoran took the time to explain the process outside and entertained any questions. This practice treats a host of different pets related to ophthalmic issues, and they address all issues with knowledge and compassion. Aside from her daily practice, she also volunteers her time to treat service animals as well. Amazing practice. Would highly recommend to any pet owner needing ophthalmic help for their best friends. read more

Do not walk- RUN! I went for an appointment with my senior dog and was told I couldnt go back with him at first. I sat in the waiting room and listed to him cry in pain. When they finally allowed me back with him his eye looked worse than when I arrived. I was told the only option was to sand down my dogs eye and glue a glass contact in it. I was also told it would cost $600 on top of the visit and that he needed saline treatment which cost $60 a month. When I explained I was looking for less invasive treatment plan due to cost and that my dog was a senior the doctor said she felt she was talking in circles and handed me a brocure to apply for a credit card for the procedure. I left in tears. I went to the Hope Center in Vienna for a second opinion. They told me that my dogs ulcer was healing and they would continue with his current treatment and to come back in 3 weeks. I am so glad I listened to my instincts and did not take the doctor at Vet Vision's advice. I received no time and was rushed out of there not to mention there was no compassion for my dog or the situation at all. I shouldve known it was going to be a bad experience especially when I asked the receptionist if I should ask my vet to send over his records and she told me honestly they don't have time for that they're too busy. They also require a $50 deposit to make an appointment. Seems to be all about the money is the impression I got. read more

I had surgery for my dog with Dr. Corcoran about 6 years ago and everything was fine. The same dog now needs a surgery on the other eye. The entire practice seems to have gone downhill. All office staff appeared to be brand new and no one knew what was going on. I had to hand my dog over (due to Covid) to be taken back (which is fine, I understand completely). No one asked me what was wrong with the dog, no one called from inside to discuss the issues and before I knew it Dr. Corcoran herself brought the dog back to my car and told me her right eye is fine. Well, that would be great IF I had brought her in to have her right eye examined. I pointed out that I wasn't there to have her right eye examined. The response was that she could take the dog back and do an ultrasound on the left eye. REALLY? That is the whole point of my being there, paying for the office visit and driving 45 minutes each way. Then to top it all off, Dr. Corcoran asked me who did the surgery on the right eye (she did). I will NEVER trust this practice with my dog again. read more

We had the best experience with Dr. Corcoran and her staff. We took our almost 14 year old Bedlington there to have his cataracts removed. Our first appointment was just for a consultation. Dr. Cochran was very thorough and even included the cost of everything. She also made sure that our dog was healthy enough to have surgery and consulted with his internist; he had his thyroid removed in December. Surgery and all the follow up visits went as described! There aren't many doctors who give you their home and cell numbers to call in case there was an after hours issue. Bottom line our dog can see! We take great pleasure in looking into his dark clear eyes. He is back to playing catch and barking hello to the kids as they get off the school bus! We are so pleased that we went through with the surgery and greatly improved his quality of life. read more

I can't say much about customer service and the like. I'm a vet tech who works at another facility, and my parents took our cat to Dr. Cocoran to take care of an entropion eyelid that our family vet had diagnosed. VetVision came recommended by our vet, so we went and had the surgery there. Other than being the one to take care of our cat post surgery, I wasn't really involved in the process, so I can't particularly comment about the staff, or the doctor (I didn't even meet her, which surprised me because our family vet -who I work for- always talks to clients after surgeries). I will say, however, the technician who was directing us on post-surgery care didn't seem to believe I knew what I was doing (probably because I was in high school at the time) as he explained how to apply the ointment to my cats eye, and even seemed almost annoyed by my mothers comment on me being in the same profession. Is it wrong for a parent to be proud? The doctor fixed my cats eye, that's all that mattered to my family. I see a lot of mixed results on yelp about this place, and there's so many that repeat the same issues that I can definitely believe it. Good luck! read more

If you live in the NOVA area and have a pet in need of an ophthalmologist, your choices are limited. My recent experiences with VetVision are mixed, but the one constant is the overall displeasing attitude of the receptionist and the disregard for their patrons' time and schedule. Upon entering the office, there is a small plaque on the receptionist desk that basically states they apologize for delays...blah, blah, blah. In other words, we're sorry we have an incredibly unorganized practice which results in major delays. My most recent appointment was scheduled for 5pm. I arrived at 10 minutes to 5pm. At 5:30, I still had not been seen. Finally at 6:00pm they got around to me. The doctor spent about 5 minutes with me, and sent me on my way with yet another antibiotic ointment for my pet's corneal ulcer. I have been to VetVision 3 times since the beginning of December 2012 for this same issue and still no progress was made. Each time I went, it seems they cared less about my pet's issue and more about getting my money and getting me out of their hair! The receptionist is unpleasant at best. She's very rude and abrupt at times. Each time I've been in the office, she always has a angry look on her face and one that makes you think she does not give a crap about her job or the patrons. I think Dr. Corcoran is a great doctor, for the most part. The only real complaints I have about her is the way she runs her office! I will not go back to VetVision. I would rather drive and hour to somewhere I know will take time to listen to my concerns, treat me nicely, and not just see me as a money grab. read more

I can't believe some of the negative reviews of this place. Yes, you do have to wait. Yes, they are busy. I knew that coming in and adjusted my attitude and expectations accordingly. Two other eye doctors in the area have moved or retired and she got their patients. My Whiskey's initial appointment took a while to get, and then I waited there for a bit which was fine because he had thrown up all over my car and I had to clean it. The vet tech at intake was polite and professional, and same when he came back out. The doctor came out and spoke to me about his issues but did not pressure me into surgery with her. I had initially wanted his eyes fixed and his neutering to be done at the same time. Despite her obviously being very busy, I did not feel rushed in my time with her and she answered all my questions. We talked with our vet, and decided to have Dr. C and her staff do the surgery. Every time I have called the office they have been polite and through-and I have called a lot! A few days after his surgery he spilt some stitches and Dr. C was texting me back at 10:30 at night. The office staff was helping me the following morning as I was emailing and texting pictures of what he did to his stitches. Another day, another issue, and she was still texting me at 9:30pm. None of these issues had anything to do with the quality of her work, but with the fact that I have a 16 month old basset hound who acts like a rhinoceros on crack. I was able to get more medication and they faxed it to my regular vet's office which is much closer for me. I have never felt rushed or not valued as a client. They also seem to enjoy my total goofball and he runs right in wagging his tail. They do a military discount. I was referred here by our Army base vet since they send all the military working dogs to her. Surgery was less than what I was expecting for a specialist. Highly recommend! read more

VetVision - Picking him up after surgery - Veterinarians Near Me - Fairfax, Virginia

Although my current location is in San Francisco, I visited this practice between November 2012 and May 2013 on approximately six occasions. What a mistake! Absolutely unacceptable customer service, organization, professionalism, and overall etiquette at this practice. Avoid at all costs. First and foremost, they are so unorganized that it affects their ability to take time with you to explain procedures, required care, and answer questions. The answers they do provide; whether the doctor or other staff, are often contradicted by the same person or unclear. Sometimes, they will not even take the time to answer follow-up questions. During a final follow-up, questions led to their disclosure of future additional eye problems unrelated to but caused by their surgical procedure, none of which were disclosed or discussed by them prior to the surgery (verbally or in writing.) There's always an hour or more wait for appointments, whether for an exam or for (what should be) a quick follow-up. The front desk staff (and doctor at times) are extremely rude, and a lot of the staff treats pets as though they are a nuisance. Their record-keeping is unacceptably disorganized or non-existent, and the office is very unkept. I regret bringing my pet here for surgery, will never go again now that my last required follow-up is complete, and would strongly caution any prospective customer to stay far, far away. read more

The receptionist always seems like she's in a bad mood. When you make an appointment, expect to not be seen for 30 minutes to an hour later. This place just likes to take your money with high prices for a quick look at my dog's eyes without any tests, medications excluded. Also, the report on the receipt had the incorrect sex for my dog. Yes, she is a tall Black Lab, but SHE is the sweetest thing. I'm not sure how you can get a dog's sex wrong while working in a vet's office, even if you're just looking at the eyes. Details are important when it comes to the health of my dog, and if you can't even get the sex correct, what else are you missing??? My regular Vet does the same tests for her dry eye condition, charges less money, and they stay on their appointment times. read more

I took my dog here on referral from his regular vet. After a cursory exam (5 minutes with him tops) he was diagnosed, prescribed meds and I was hit with a $420 bill. Problem was the diagnosis was wrong and the meds made my dog sick. After a tortured week, I called Dr. Corcoran for advice. She didn't call back for two days. I was so frantic about my dog's decline in health, I ended up taking him to SouthPaws and Dr. Bromberg. He was thoroughly examined, properly diagnosed, taken off the bad meds and I was only charged $260. In a matter of days after getting off the drugs, my dog was feeling better. He is still going blind (inherited PRA), but he is back to being an otherwise healthy and happy dog. I wrote Dr. Corcoran a letter about my experience and the bad care my dog received, but haven't had any response. This vet experience and the aftermath was one of the worst experiences of my life. Don't take your dog here! Go to SouthPaws and Dr. Bromberg. She and her staff were fabulous and fairly priced. read more

After a dog attack, my dog was left blind in one eye. My regular vet referred me to vet vision or hope, but VV was available sooner. Doctor Corcoran was knowledgeable, but not very warm or comforting toward my dog, who can be very anxious and was very timid as a result of the attack. On three visits, we waited 30-75 minutes after our scheduled appointment. Once in the room, the exam and treatment were rushed - maybe 5 minutes of in-room care each time. Each time, the visit was no less than $300. If I had another choice, I would have done some shopping around for a better vet with less outrageous pricing and a better bedside manner. I'm not confident that she did anything that another vet could not have. Overall, I was disappointed with my entire experience and although I'm not sure it's a direct reflection on the services we received, my pup is healing well, so I'm a happy pet parent. read more

VetVision - The waiting room, where we spent most of our time here. - Veterinarians Near Me - Fairfax, Virginia

I took my bulldog here five years ago for a very expense($800 per eye) cherry eye surgery. I thought I was doing the right thing going to a specialist but i was wrong. My dog had the prettiest eyes before her surgery and now-five years later the lower lid is still drooping down and the red inside shows bo badly jagged and awful​! Now I have another pup and he too has a cherry eye but I will be taking him somewhere else because every time I look at my older bully I am reminded of the terrible job that Dr. ​Kelly Corcoran did on her, she will never touch another​ pet of mine! read more

I'm so happy that I got a referral to Vet Vision - Dr Corcoran was wonderful, very professional, caring and kept me well informed. Abby's vision is good and she's getting along very well. I highly recommend This practice for any pet parent of a pet with vision problems. read more

VetVision - Abby just got her cone off. - Veterinarians Near Me - Fairfax, Virginia

My baby boy can see!!!! Elwood was diagnosed as a diabetic when he was 10. He's 10 1/2 now and we are still trying to get his diabetes under control. Almost overnight he lost his sight. I called Vet Vision on a recommendation from my vet (Vienna animal hospital). I called on a Monday. I had an appointment scheduled for the next day. Everyone in the office was amazing. Everyone was very nice and helpful. I was able to schedule Elwood's surgery for Thursday of the next week. Today was surgery day. My 110 pound baby boy can see!!!! I am so thankful and appreciative of the Dr and her staff. I 100% recommend Vet Vision. read more

I have taken my 16 yr old chow mix to Dr Corcoran twice this year for eyelid tumors. He has a history of them and I was Afraid I'd never find as good an eye Vet as the ones in Bend OR where I moved from. Dr Corcoran is great!! She takes the time to explain everything and the pros and cons and costs up front and age related changes to the eye. Yes the wait can be long but so well worth it. I only want to the best for my dogs. I'm so glad we live close to This great Vet practice. And prices are extremely reasonable. read more

Brought my pup in due to clogged tear ducts and they resolved the problem on the spot. The staff was super nice and great with my dog. I couldn't be more pleased and am so glad we brought our puppy there. They come out to the car to pick the pets during the CV and are practicing safe distances so felt completely safe. read more

Sitting in the waiting area over 75 min and the staff member didn't mention anything about running behind the schedule. Highly over priced meds compare to my vet. Done with this place!!! read more

Our sweet guy had a "cherry eye" repair surgery last week. The vet gave him a cone and some medicines to sedate him and relieve pain. We followed every single instruction she gave us and NEVER took the cone off, not even for a minute. The stitches came out after we left him in his crate for a few hours on Saturday morning, 5 days after the surgery. We came home, took him out, and saw the cherry eye was back. I texted the vet and several hours later texted her again. She said to bring him to be seen Tuesday. I had a 10:30 appointment, and when I dropped him off the vet tech who took him had no idea why he was there and asked, and I said he had a failed surgery. My pup was in the office from 10:35 to 11:50 (what?). A tech brought him back out and said the vet (Corcoran) would come out and talk to me. She was on a tear when she finally did. She said that all of his stitches were out and there's no way that could have happened without him rubbing his eye. I tried to say that I didn't know how he would have been able to do that since he was crated and wearing his cone when we think it happened. Then she raised her voice and said that I had no right to tell anyone the surgery failed. Um...I disagree. It failed. His eye is not repaired, so by definition it was not successful. I told her vet tech because he asked why we were there. Corcoran was extremely unprofessional - did not ask what we thought happened or for any information from us, just started saying that he had rubbed his eye and that's why surgery failed, no discussion. So that's $1500 gone, and now we start over, but not with her. Poor poor pup. read more

My cat has been dealing with conjunctivitis for months. Three separate vets could not find a solution to heal his eye. I finally found a good vet but after trying various things, she recommended that I take him to a specialist. I brought him to VetVision. When I took him in for his appointment, it took over an hour until we were called back and another 15 minute or so for him to be seen. I asked an employee if that was a typical thing and was told that it was. That alone is frustrating but at least I knew for the next time if I had to bring him in again. After his appointment his eyelids were really red and swollen which was understandable since tests had to be done. Unfortunately that meant that I did not realize the medication that was given to him was actually making his eyelids red. After a while, I realized that the medication wasn't working how it should and after I took him off, his eyelids started going back to the normal coloring. The specialist then wanted him on a different medication which took forever to get him on because they did not even have it in stock. I spent $65 on it just to have his eyelids get really red and swell up a lot within 30 minutes of the first use. I called the specialist and still have not heard from her a week later. I asked an employee when I called if a refund would be possible but of course it isn't. I do not mind spending my money on something that would work to heal my cat's eye. But now I've wasted money on medications that did not help him and actually made it worse. He is doing better since I've put him on Vetericyn which I was able to buy on Chewy without a prescription. It isn't fully healing his eye but it's better than anything else he has been given. I've had to go back to his regular vet and luckily she is helping. I can not believe the lack of care, communication and follow through from Dr. Corcoran and her office. She seemed very knowledgeable but the fact that the different medications made his eye really irritated bothers me. And then when I call, I can never get return calls. I am actually in VA.... I just never updated my change of location in the app. Way to pawn off a bad review on another company. You don't remember me because you would never return calls, even after I called your clinic after my cat had a severe reaction to the medication. Thanks for proving my point on your lack of professionalism!! read more

Very knowledgeable staff! Took my Boston Terrier in for a corneal ulcer and was given a prescription that gave a noticeable improvement within a week. They also give a military discount. Only negative feedback is the wait time, but I believe their service is worth the wait! read more

My dog's eye turned cloudy, and he had no energy. His vet sent us to VetVision, as an emergency case. So Dr. Corcoran on a Saturday, and was told he would need surgery and eye drops to cure a serious case of infection. It has been a couple of months, but my dog's eyes are clearly on the path to healing. I have taken my dog now for several followup visits. We have been seen close to on time, but a couple of times 30 minutes late. They tend to double book due to lack of space in the schedule. The staff was helpful and took the time to explain what I needed to do. read more

Do not recommend In strongest terms possible. Dog had cherry eye surgery. We followed every single instruction for post-surgical care: ointment, constant cone wearing, pain meds, antibiotics. Sutures popped while he was in his crate with his cone on. We took him back for follow up, with Dr Corcoran's written representation that she'd correct the surgery if it failed. When my spouse shows up with our dog and responded to the why are you here question from the Vet Tech, she responded, "surgical failure," as that was the term we understood from the vet's description. Apparently, that triggered the vet because she confronted my spouse and blamed us for the suture failure in an aggressive, condescending manner. We can fully understand a procedure not working as planned but cannot countenance such unprofessional conduct where the medical professional blames the patient who followed all oral and written guidance. Now, we'll have to find a new vet to fix a problem that, frankly, has been made worse. I could go on, but I think those who read will get the picture from our experience. read more

Dr. Corcoran is an excellent and caring vet. I had a problem with my cat's eye and called her emergency #. She returned my call in 5 minutes over Christmas weekend and immediately called in a prescription at my local vet. I am grateful and highly recommend her! read more

Unfortunately, I've had to visit VetVision pretty often for about 1-2 years now for my senior Shih Tzu (he's 17 yrs old). Not that the place is bad or anything, just the fact that my doggy has to go to the doctors for eye issues sucks. When I had to originally find a veterinary ophthalmologist, my vet gave me two local recommendations. They did mention that VetVision had a reputation of not having any bedside manners, but I didn't really see that as a major issue-- esp. since it's subjective. At times, there are long waits, but what can you expect if there are only about 2-3 veterinary ophthalmologists in the area and a ton of poor pups with eye problems. The wait is understandable in my opinion (about 15-40 minutes usually). I found Dr. Corcoran to be very knowledgeable in her field and her confidence has always reassured me in every step towards improving or making my dog's health better. She was able to point out other issues he had that my previous veterinary hadn't bothered to mention. I never found her to be rude, just a person who cuts straight to the chase-- no non-sense. There really is no time to waste if your dog is painfully uncomfortable and I appreciate it. One thing I really like is that in each room, the steel exam tables not only have towels on them but a rubber mat underneath that keeps it from moving around. My dog is a nervous nelly at the vet and is hard to hold so having the common sense to keep the towel there in place was great. I've been to many vets, where my dog is just sliding all over the exam table. rubber mat + towel = such a good idea! read more

Dr. Corcoran is the ABSOLUTE BEST!! Not only did she enable my baby to have his vision again, but she also gave him his confidence back. Dr. Corcoran and her staff are incredibly knowledgeable, attentive, and curteous. She has an amazing track record with her successful cataract surgeries, and if you have questions after hours, she provides you her home and cellphone number. read more

My dog had an eye ulcer that wasn't responding to treatment with ointment, so his vet recommended I take him to a veterinary ophthalmologist. I brought him to VetVision, and we were a few minutes early for the appointment. The receptionist said that Dr. Corcoran was performing a surgery, and would be out soon. We were seen right on time, and Dr. Corcoran explained how the ulcer occurred, some different ways to treat it, and the success rates and costs of those treatments. We opted for the corneal debridement, and after a couple of weeks in the cone of shame, my dog was 100% healed! As for the price, it wasn't as expensive as I thought it would be. While I hope my dog never has another eye ulcer, I know he'll be in good hands with VetVision if he ever does. read more

I am forever grateful to Dr. Corcoran and all the staff of Vet Vision for the caring and compassionate way they have treated and continue to treat my cat Tommy! He developed cataracts in both eyes quite rapidly and was barely able to see at all. Dr Corcoran examined him and gave me all my options for treatment without pressuring me. She removed both cataracts in one surgery in order to spare me additional costs of two surgeries. Tommy is still under her care during recovery and continues to be treated by the entire staff as if he were their own pet. Thank you Dr. Corcoran and Vet Vision for restoring not only Tommy's sight, but his quality of life as well!! read more

I've considered this review for a while now. And having just completed a 15 minute phone call where I spoke to someone for only 30 seconds, I can no longer refrain from reviewing. Every encounter with this office is frustrating. There is no way around it, they are RUDE! The vet is rude, the staff is rude, again, they are RUDE. On top of that, the medical practices leave much to be desired, in fact, they cause serious concern. ETERNAL WAIT: My first appointment, I waited over an hour in the waiting room. 30 Min in the examination room. No apology, no excuse. In fact, no one spoke to me for the first 90 minutes I was there. POOR MEDICAL PRACTICES: Then the exam. My next indicator of trouble was when she insisted on taking the animal out of the room and out of my sight. Excuse: it is easier for the vet. I insisted she remain in my sight. I then saw why she preferred no witnesses. My pet's tear ducts were blocked and eye infected, so a cannula would be inserted into the tear duct. There were no sterile practices or care with cleanliness. The vet's hands were filthy. Visibly grimy. Despite a sink 2 feet away, she did not make use of it nor wear gloves. Then wiped the needle with that grimy finger and proceeded to insert it into my poor pet's tear duct. This vile practice occurred multiple times. Then when inserting eye drops into her eyes, took no care to keep the eye dropper from contact with all manner of dirty surfaces. So this distressing practice is extended not only to my visit, but yours as well since that same eye dropper and solution will be used again. INTERACTION: And to add to this, the demeanor of the vet was purely condescending. Even her staff aspires to ascend to her level of condescension. Every unfortunate occasion to speak to them on the phone reinforces this. They might as well scream into the phone at every phone call "I DON'T CARE. STOP WASTING MY TIME AND DON'T CALL BACK." So I've got the message loud and clear. I WON'T call back because I DO NOT CARE for how they do business, and advise you to do the same! read more

Went here with our dog who was suffering from painful glaucoma in both of her eyes. We couldn't find anyone else local who was comfortable doing an eye removal. Dr. Corcoran was our only hope, or so we thought. First of all, the place is so busy. They must over book or something because you can go way over your wait time just to get to see her. She took a look at our dog and said she recommended a gentomiacin injection that would shrink the eyes a bit and that it works 90% of the time. It was an expensive procedure and my husband and I said it seemed like it might be a good idea, to which she said, "We can do it today if you want to wait" Of course, like any major treatment we wanted to think about it and she snottily said, "Well you can go do that on your time and get back to me. I have other patients to see." What did she think, we were going to have a whole discussion there in the exam room? That was pretty rude. Then she got out a sheet and scribbled all these numbers on it to the tune of over a thousand dollars and a note in small print saying that we'd be charged for the full procedure if we cancelled in less than 48 hours. We could call and schedule the appointment when we were ready. Well, after a little research it turns out that this procedure is risky at best. There are all kinds of ugly side effects from this treatment including cancerous tumors growing. At that point the eye would need to be removed anyway. Something like this should have been explained to us so we could make an informed decision. I had to find that part out on my own. Our dog was also older and we didn't have recent bloodwork to which she said she didn't see anything that could be dangerous. (she was looking at bloodwork that was over a year old.....who makes a determination that it's ok to do surgery like that?) at the very least I would have expected her to ask us to get it updated. That to me seemed completely ridiculous and was putting our beloved dog in danger just because she is greedy and wanted to get another surgery in for that day. The whole experience was creeping me out. We decided to look around and finally found Eyecare for animals in Leesburg. They recommended a double enucleation and stated that they did not to the injections there because of the nasty side effects that come with it. Our dog had a thorough blood work up and a cardiogram because they found she had a heart murmur and high blood pressure, and the beginning stages of kidney disease. We were given medications to get her pressure down and was given fluids for a few hours before her surgery to make sure her kidneys were not too stressed. She came through it perfectly fine. Dr. Corcoran in my mind is a scammer, or at the very least, not very considerate of that fact that people love their animals and want the best for them. She doesn't take the time to explain things to you or weigh your concerns. I had attempted to speak to her while we were trying to decide what to do and never got a return call. It's just a business to her and your pet is just money in her pocket. At least that's how it appears. I'm so glad we decided not to use her. Who knows what could have happened if we did? read more

After another ophthalmologist told me that there was basically nothing we could do for my dog and he'd have to live with an e-collar and painful ulcers for the rest of his life (he's otherwise a healthy senior) - I was eager to find a doctor who could speak to me about options for my 14 year old's eyes and hopefully try to work with me on a way forward - not just give up. I had my reservations about a second opinion, but I figured it couldn't hurt - so I headed to VetVision. As one of the pickiest furmoms there is, I do not regret that I ignored half of these negative comments/ratings and took my dog to Dr. Corcoran at VetVision. Dr. Corcoran was fantastic; she was thorough, explained everything, had the experience and confidence I was looking for, and also wanted the best for my dog. I have been to see Dr. C dozens of times over the past month - we've been through two surgeries and countless check ups. I have repeatedly ruined her weekends, evenings, with questions about whether my dog is healing correctly, or any concern I've had about his eye. She's responsive, thorough, and always happy to help. They took my 14 yo with heart disease through two surgeries successfully - which is a scary situation but made less so with the staff's reassurance and quick calls to say he made it through ok. :) I can attest that I did substantial research on my dog's rare condition and the options I had in treatment - Dr. Corcoran never once made me feel like the expensive, surgical route was the only way to go; in fact, we tried to avoid procedures by watching and waiting, hoping that it would heal up naturally. Even when that didn't happen, she didn't look at me and force an expensive surgery - there are always options. Trust me, I've seen bad customer service and this isn't it - this is just a really busy office compounded by the fact that the staff focuses on getting things done and are not ones for small talk. That's just a personality thing. The staff is really juggling surgeries, check-up after check-up, and calls coming in. Added bonus: During my visits I always see rescue groups or folks who drive in from 50+ miles to see her. That has to say something... read more

This 1 star review is for the receptionist and the experience trying to speak with her. I called because my dog recently went blind and was diagnosed with SARDS/IMR. I found the name of this vet office on a SARDS awareness website as someone who offers a rare type of testing and treatment for this condition. Desperate to help my dog before it is too late, I called to verify whether they in fact provide these services. I was met with a rude and impatient receptionist who bluntly told me she had never even heard of that. When I asked if I could speak to someone who would know whether they offer it, she said that I would have to make an appointment for my dog to be seen. I explained that I do not live in the area and that I was trying to find out if they provide these services or not. She said that the doctor "doesn't do phone calls." I was shocked that this woman was actually going to make zero attempt to help me. I said, "really? so there is no way of speaking to the vet at all?" She replied that the vet isn't going to give me a diagnosis over the phone for a dog she has never seen. Again, I explained that I wasn't looking for a diagnosis - I was just trying to find out if this vet offers the testing and treatment that I am looking for. Finally I convinced her to take my name and phone number and to ask the doctor if she could call me back. It is a shame that anyone would hire someone to be the first customer facing point of contact who is rude, difficult, unsympathetic, and unresourceful...especially in any type of medical field. read more

We had an issue with our bulldogs eye. After being seen by another veterinarian and having eye surgery to correct his entropion, the issue still persisted and we sought out a specialist to fix my Vinnie's eye. Dr. Corcoran is extremely knowledgeable and elaborated on all my questions I had. Yes the visits and surgery were expensive, but the well being of my Vinnie totally out weighs the costs. If need be, I would do it all over again. FYI - this happened in 2009. Since then Vinnie has not had any issue whatsoever. Highly recommend this practice. read more

My dog had a (literal) run-in with a stick that left her with an indolent corneal ulcer. After a month of unsuccessful treatments with my usual vet, I was referred to Dr. Corcoran. Dr. Corcoran explained all of my options with an up-front price breakdown and gave me some background information that helped me make my decision. She was thorough, respectful, and patient with all my questions-- I like to understand the physiology and success rates behind everything, and that can take some time to explain. She recommended a specific procedure right off the bat and told me why in detail. In essence, there were less-invasive treatments, but they're also less likely to work in my dog's situation with a minimal difference in recovery time. Rather than risk having to do a second surgery, I went with the method that Dr. Corcoran recommended. Moreover, my dog trusted her. Dr. Corcoran is calm and confident, and it clearly put my usually fussy dog at ease. It just felt right. I was able to get an appointment soon, and because I had a considerable drive, they worked with me on drop-off and pick-up times. The receptionist was friendly and professional, and while the nurses aren't talkative, they're nice and cheerful if you engage them. Dr. Corcoran did a beautiful job with the surgery. I got a thorough explanation of everything I needed to know and a detailed list of care instructions to go with it. A lot of the info is clearly based on experience. They listen to people and do their best to figure out how to make healing easier on everybody involved, especially your dog. My dog came out of surgery with a cone they had gone out of their way to make sure fit correctly (corgis can be tricky to fit) and an elegant surgical wound with minimal stitches. It made me feel better despite how bizarre the whole setup was (eye tacked shut, drainage tube, etc.). Healing went flawlessly, and when Dr. Corcoran wanted to do an extra stain just to double-check that everything was going well, she didn't charge me for it. She also offered to put in a protective contact for free if my dog's eye didn't finish healing fast enough. The suture removal was a snap, and my dog came out from the back happy as a clam. The tiny bit of corneal scarring my dog has is fast fading, and I doubt you'll be able to tell anything was wrong by this time next year. I do want to address some things other reviewers mentioned: - I had no problem with the receptionist-- I think the person the older reviews complain about no longer works there. - This is an itty bitty but INCREDIBLY busy practice. Wait times are long. I think it's worth it, just be prepared to wait 30-45 minutes to get in for your appointment. - Because their practice is so busy, Dr. Corcoran can come across as short. I really don't think she's trying to rush or push anything. She's just straightforward and no-nonsense. If you aren't sure what you want to do, she needs the room and her attention for other patients. You can tell from how she interacts with animals that she adores them. It's not about money; it's actually about helping the greatest number of people she can. - Item-per-item, their prices are on-par with every other vet and veterinary specialist I've needed to see recently (four different surgeries from three vets in three years). If anything, it's amazing they're not more expensive considering their location. - Dr. Corcoran actually advised me to use antibiotic eyedrops at one point (I already had them, thus she didn't need to write me a prescription). I have no idea why anyone would have been told they don't exist. - Yes, they do surgeries all day. A lot of ophthalmological issues require surgical intervention, and that forms the bulk of their practice. But! Dr. Corcoran actually offered me non-surgical options and was happy to try them if I wanted to. Overall, I'd definitely go to Dr. Corcoran again despite the long waits and all the traffic I have to sit in to get there. And I loathe sitting in traffic. read more

My dog had a cut in his eye and our vet on a Friday afternoon said we needed an emergency opthomologist visit. Dr. Corcoran at VetVision fit us in first thing monday morning. Our pup ultimately needed to get surgery on his eyelids, and that was scheduled for Friday of the same week. For friendliness, promptness, knowledge, and quality of work done- Dr. Corcoran gets 5 stars. For how her business is operated, she gets 2. So I rounded her off at 3. In order to keep costs low, only two vet techs staff the office. Subsequently, it is incredibly difficult to get someone on the phone. I have called numerous times (I needed something faxed, some stitches came out, I wanted to reschedule my dog's follow-up appointment) and each time it took between 5-10 calls to the office to connect with a human being. That is far more work than a client should have to exert to reach their vet's office. And because the women answering the phone are also vet techs writing charts, helping do appointments, etc. they are always in an incredible rush to get you off the phone- and you know it. The quality of Dr. Corcoran's work is great. But except that if you go to her, you will have a hard time afterwards trying to make follow up appointments or ask questions. It is frustrasting and unnecessary and is dampening what is otherwise a really great veterinary experience. read more

My wife and I took our Siberian Husky here for a lump in his left eyelid. Looked like a 'sty' (sp?). The doctor took a look and didn't seem worried about the removal. Gave us a price list right up front, and we scheduled the surgery appt. My feeling after our first visit was that this was an 'eye doctor factory'. They do eye surgeries all day, every day, knocking them out one by one. Almost like they were going through the motions. "Just another day." The end result was that his eye surgery was performed by a clinic that showed very little concern for our animal versus someone elses. Maybe its the result of doing the same thing over and over again, but we weren't happy with their lack of care. We were given an anti-biotic ointment to be applied daily. I had called and ask if there was an eye drop version since the ointment application would require me to touch his surgery area and my pup was not happy. "They don't make an anti-biotic eye drop." We didn't know any better, so that was that (Turns out there is such an item). Additionally, during the suture removal, the sound radiating from our dog was almost as if his leg was being amputated without any anesthesia. Pure horror. After the suture removal, the eye irritation got worse. A trip to the emergency vet clinic a few days later showed that he had a corneal ulcer. Not sure when this happened, or how, but all we know is that everything seemed fine up until he got his sutures removed. As the icing on the cake, we went back to our primary vet just for a final checkup on his corneal ulcer, and they found a suture that still remained! Luckily, this didn't cause any additional damage. Bottom line is that we were told this eye care clinic is one of the best in the area, which is why we went. Now that we've experienced their work, we regret setting foot into this office. For those who wish to use this office, please do so at your own risk. read more

I have had a horrible experience at this place and will never bring my dog again. On top of sitting in the waiting area and by the door for over an hour, they almost confused my dog with another who was having much more intense surgery (eye removal) and only noticed when I spoke out about the different last names. I have had poor communication with this place. Their phone never seems to work & even when I call the numbers listed I still get no one. I don't think I've talked to a real person on the phone since I first made his appointment. When I finally had to flag someone down to help me they were a little rude. I understand being busy but I was watching them help many people who got there after me. Keep in mind, this was AFTER I had waited an hour with no communication in the parking lot in front of the building. When I brought my dog back for his checkup he came back, SPRINTED into my car and tried to get as far away as possible from the people. I have never seen him act that way towards any vet office ever. I'm giving this place a one star because I have to. The lack of communication, the insanely high price (and price of meds) and the way my dog acted after was not okay. For the price I paid, I should have been getting follow up calls. My dog's vet regularly calls after his procedures. Heck, his dog's daycare calls after his visits to check up! read more