I lost my phone and my stuff and the driver took and he hasn't returned it or my call and veyo

They are never on time they're either extremely early or late and sometimes they don't even show up at all and they always have some bullshit excuse about why they can't just show up when they're supposed to and sometimes even show up at all. Their whole job is to show up and be on time that's it that's their entire job and they can't even do that no it's not that they can't do that it's that they won't do that. Honestly fuck them. What a joke of a company. I can't believe this day actually pays for them. Useless driver useless company. read more

Veyo of Wisconsin is now a on demand transaction service. But they keep taking scheduled appointments. Only for the person needing the ride to be dropped last-minute. And then you can't get another ride in time to get to your appointment. I have now missed many appointments because of this. A 1 start is to much it should be 0. read more

Customer service trained to deal with someone with brain injury Trained to respect a older sick person To respect a human And the app is a joke read more

Worst time ever using this veyo and they drive old people in wheelchairs but never pick them back up terrible service and company

They don't deem important appointments as a priority, which is their code for "I'm too lazy to drive you." They don't care. They will show up now 2 hours early for an appointment that's 10 minutes away. They sometimes don't show up at all. Or they'll show up to pick you up in the MIDDLE of the appointment and when you tell them you can't leave in the middle of the appointment, they'll drive away and then your stranded. Screw them. Poor excuse of a company. Just say you don't want to do your job. read more

Will try to say that ride was cancelled by someone or that it was never scheduled in the first place. Too bad that this is really the only option in ct in some cases. read more

I've had both good and bad experiences with this company. The bad being picked up late, not at all or having a driver argue with me about the pickup point. read more

it's a fraud they say that is to help the sick and disabled if you try to call the machine tells you to use the app the problem is that the app is not as it should it is impossible to change anything and if you call and want to make a complaint they put you on hold for two hours with music playing and then hung up I had a massive heart attack and multiple strokes that's why I use medical transportation I have missed doctors appointments because they didn't show up one time my appointment was for 8:45 AM they showed at 8:45 PM today I had cardiac Rehabilitation they dropped me of 30 minutes earl but they where supposed to pick me up at 3:00PM I waited no show I called 14 times and they would transfer me to a voice Mail two hours later my phone died I was cold and crying when ine of the nurses saw me she called but they don't work after 4:00 PM she called a uber because my phone was dead read more

The worst company EVER! You wait hours for a taxi (if they come at all!) horrible customer service , poor attitude , they don't deserve to be in business. Plus you wait on hold for an hour ! Avoid! Terrible! read more

As a driver trying to phone veyo early morning on a emergency they never answer. It's pretty bad that MTM isn't implementing a satisfactory calling center experience for drivers before 7am. read more

Simply an awful company. They are generally late for appointments. The State choose them because they charge less.

Don't drive with Veyo they absolutely suck they do not support their drivers at all the trips you do make like for five dollar trips it barely pays for your fuel there's too many no-shows and they don't pay you for it it stick with Uber much better read more

Horrible. Everything is horrible with this company. They either won't put money onto your Go Card or will make you wait 2-3 weeks to get the bus passes in the mail. Every single person you talk to will tell you that the previous person you spoke to was incorrect, and that they, the current person on the phone with you, is (of course) correct. They are non-emergency medical transportation but the problem is if you are not able to get to your appointment (depending on your situation) it could possibly create an emergency medical situation for you, as it was in my situation. them not getting me to my doctor's appointment created a medical emergency. Do you think that would expedite any assistance from Veyo?! NOPE!!! I still had to wait another two weeks to get bus passes in the mail and had to wait until the following month for the money to be loaded onto my Go Card!!!! Which was supposed to be a 31-day pass but if you do the math it only provides transportation for 18 days!!! And two months ago I called them to let them know that I needed more funds on my card so I can take the bus for the rest of the month, but they told me that I had to wait until my funds ran out on my card. There was only $0.85 left on it!!! Not enough to take the bus!!! But to them it means that I do not need any more money put on the card because there is already money on the card, it doesn't matter that it's not enough!! read more

This company is the most awful company our medical practice has ever had to deal with. They are the worst, most inhumane unfeeling company known to man kind. Their customers wait for hours upon hours to get picked up to get to their medical appointments...and then again, wait hours and hours to get picked up by some worthless person who does not want to be doing this job. STAY AWAY!!!!!!!!!! BEWARE!!!!! If you need to get a ride, please find a reliable company who will actually give a damn!!!!!! read more

If I could give no stars I would they are horrible service. They repeatedly messed up my mothers transportation which she's in a wheel chair and needs to go out daily to doctors appointments. They always mess up and send wrong transportation vans for her and don't send others after they mess up. Scheduled appointment she's told she can only get a ride to one appointment not two so if she has to choose which doctors appointment is more valuable to go to. I am appalled at the way they mess with a handicap person who needs all these appointments. I am sure we are not the only people who feel this way. Reminder EVERY DOCTOR APPOINTMENT IS NEEDED!!!!!! read more