It was the nearest center that didn't need me to bring the box as well for packaging. I visited…read morethis place for a few times and the experience was very good. There isn't much waiting at all - at least if you are going in the afternoons. The staff was good and helpful. The whole process went smoothly and I never had any problems with the shipping, which is kind of expected with FedEx. Shipping can be expensive but a lot reliable. There is good parking space outside. Overall, definitely recommended.

I paid to have a watch shipped from a service centre in Florida to my house. I tracked the package…read moreas it made it's way across the US to California. I made 7 phone calls during this time explaining my concerns to their various call centres in Central America. No help. I escalated the complaining on two occasions and sent several emails from their website with no response. After 3 more escalations and 2 months later the parcel arrived. To add insult to injury, in the last 3 weeks of the parcels journey they billed my account $8, $20, and $45 with no other explanation. Two more emails and the $8 and $20 have been refunded. But no word on the $45 even with two more follow ups. This is absolutely the worst service I have ever received. Parcels get lost, I understand, but their customer service is absolutely horrible!!!

Excellent service right from the call for quotation. Office staff / call centre staff (Devon) was…read moregood and helpful. The movers, PARMOD MALIK and NIVESH, were very kind, gentle, professional, patient, and honest. They did not waste any time both while loading and unloading. Most importantly, they handled all the items, big and small, with care. Above all, they worked with a big smile on their face. I would not hesitate to use their services again, of course, with Malik and Nivesh.

Great service! Highly recommend! All was done very quickly…read moreand efficient. Grateful for your help.

aleks ripped us off. they let us down at the last minute and showed up 7 hours late. obviously this…read moreis not good enough and there are no excuses. they have refused to take any responsibility for their failure to show and have now just ghosted me. do not believe a word franco says. these people are clowns. they are unreliable and do not accept responsibility for their failure. if they spent as much time on customer care as they do self promotion maybe they would be worth the extra we forked out for the best. we got the worst. disgusted. pathetic. useless, worthless, thieving grifters

Great experience. Young but professional movers. Did exactly what we asked them to. Super helpful…read more Made our move a breeze. Note that we did all our own boxing and unboxing, so their part was only labour and truck rental.

This is without a doubt the worst moving company I've ever hired. I'm going to just state facts in…read morepoint form. To summarize, in case you don't want to read this: There were thousands of dollars of damage done, they were slow and sloppy, they didn't work hard, and only responded to my damages claim after 3 emails a couple weeks apart and the threat of a lawsuit. On the way in: -They were extremely slow. They worked like they were getting paid by the hour. They did not show care, or seem to have any strategy for wrapping items nor putting them in the truck. Most of the time one person would be working and the other person would be watching them. -After I specifically instructed mover Eric to please put moving blankets between each painting and picture, he agreed. I came back 10 minutes later to see he had stacked all 15 pictures and paintings against each other, with nothing in between them, not even going back to back, front to front. The weight and friction of this (especially wires against the front of each piece of art caused many scratches on both the frames and actual art, seriously damaging them. He could offer no explanation as to why he didn't do as he said he would, and commented that they were in fact damaged, and that he knows that often the frames are more expensive than the pieces. Although parts of this are covered in their waiver, the damage occured not during the move, but before, because the mover didn't actually wrap them. Estimated damages to frames and art by art repairer: $3000 -Eric later decided that even though I asked him to please wrap our fabric headboard before moving it, that it was ok not to, and that it was a good idea to please it fabric side down on the floor of the garbage room/moving area. Then later, on the floor of the dusty, dirty moving truck -After I asked mover Alex to please get back to work, he had a freak out, screamed at me, stopped working and walked off. The boss (Denis) came by and couldn't find him. He was pouting in the truck, as his boss was doing his job for him. He was in there, getting paid, not working, for over an hour. Eventually Denis convinced him to come out and work, but he mostly just stood around. -They stored our stuff for the week while our new place was undergoing renos. Because of the trouble, they waived the storage fee which was very nice. They also didn't charge us for wardrobe boxes, which again was very nice. A week later on the move in: -They used 3 movers to speed up the process. They lifted an armoire (fairly heavy) and placed it down too hard on one leg, and it snapped. -1 mover (Mike) arrived from the storage facility to our house, and got to work. Even though he left at the same time as the other two, they decided to go for coffee (while we were paying them $135/hour) and arrived 25 minutes after him. -They dropped the aforementioned armoire down the stairs while moving it 5 times. This was due to constant miscommunications about how to lift it. I've moved this armoire with my dad 3 times and never had a problem. We are not professional movers. Yes, 5 times. Of course it was dented all over with gouges and scratches. Estimated damage by carpenter: $1500 -The stairs were also destroyed from the armoire crashing into the 5 times. Not just scratched, but dented and gouged all over. They will have to be completely replaced. Estimated replacement cost by carpenter: $2000 I stupidly paid the bill after this and should have refused. It took 3 emails to get a response about the damages claim, and they got back to me only after I told them I would be taking them to small claims court. I sent pictures of all the damages, of course. They came and took a look, and then I didn't hear from them for a couple weeks despite numerous emails. Eventually, they told me they would offer me $300 as compensation. Wanting to be done with them, I took it rather than pursue them in small claims court. They did fix the glass for one of the pictures that was broken, so there's that. $300 to offset about $6500 worth of damages. I sure learned my lesson about going with a cheap moving company!

I am a single senior and I was worried how my move would go from one condo to another with…read moreelevators and efficiency- everything went like clock work - they were experienced movers and knew what to do at every turn - definitely would recommend this company.

Great Toronto Movers is a fantastic moving company. Moving is usually quite a stressful experience…read moreand Great Toronto Movers helped to make the day much less taxing and very smooth. Ahmed and his partner arrived a few minutes early which was very helpful and they worked efficiently and were very careful when handling my furniture and boxes and other items like lamps. Moving between condos means having only so much elevator time and they completed the move within the time allotted. This is truly a company that cares and is always willing to help.I had a problem with opening a couple of drawers in one of my dressers - it's an older solid wood one - and I contacted Pari at the office and asked she knew of anyone who might be able to help. She responded immediately and sent someone over to check it out the very next day. Ahmed came and examined and studied the dresser and worked until he finally figured out the problem. The problem seemed to be a result of the extra humidity in my new place which caused the wood to expand just enough to cause a issue. After Ahmed's help, the drawers now open and shut as they should. A lot of companies might just feel that once the move was complete their job was done but Great Toronto Movers went above and beyond the call of duty to help. And I should mention the pricing. The pricing is very fair and you know exactly how the pricing is structured and there are no hidden fees - something I discovered that many moving companies have - but not Great Toronto Movers. Truly the best moving experience I have had and I would highly recommend them to anyone. Thanks very much to Great Toronto Movers. Charlie

Great professional service…read more Very responsible guys. Moved from Richmond Hill to Aurora. It was fast and affordable price. I will using this company again.

Sketchy First off they demanded deposit to secure a date and…read moretime. They demanded address of pick up demanded address of drop off without providing anything to get a hold of them. They showed up late on day of move. ANATOLI and other guys name cant remember seemed to be too positive right from the start. Before drop off they demanded to pay for everything including drop off and tip. Thats when i realized something is really shady, they then pulled out my signed contract. I read it again and it say 120 per hour, 120 per person, plus truck free, plus travel fee, plus no coverage. I called police. Police told me its civil matter and to go to court. Serg or whatever his real name is blocked my number. Avoid at all cost scammers. Still trying to figure what exactly is missing as i am unpacking.. i will see you at court SERG

Booked this company for a two day move with one day overnight storage. Moving out our old condo on…read moreMonday to move into our new condo the next day on Tuesday because we were getting the keys to our new place on Tuesday instead of Monday. Monday's move out went seamless. The movers showed up on time, wrapped all our fragile items and finished the move so quick. Friendly and efficient! Tuesday comes and the lawyers and banks and mortgage company are being so slow in the real estate transaction. We had booked our move for Tuesday in the new place from 3pm to 6pm. Because clearly we'll get the keys by then....WRONG The movers came to the loading dock of the new building and started unloading meanwhile we still didn't have the keys! We explained the situation to our movers and they said they'd unload and fill the service elevator and loading dock so when we get they keys we'll be ready to move! It's now 6pm and the sellers lawyer of our new condo couldn't release the keys because our down payment for the new place from the sale from our old place didn't get to the sellers bank account in time. Since we didn't get the keys the movers had to put all our items back into the truck from the loading docks and take it back to storage. The moving company called and said sorry for this chaos we're only charging you half the price of our storage fees and we can come back and deliver your items the next day in the evening. So now it's Wednesday, the third day of this real estate transaction. 8am goes by, 9am goes by, 10am goes by. Finally just after 10am the lawyer gets us the lockbox combination to access the keys for our new condo. Meanwhile, I'm frantically calling our new building management all morning because they didn't have any timeslots available for the service elevator and if we didn't move our things in that day on Wednesday with the movers the next available timeslot was SUNDAY. I finally get a hold of our condo building management and they gave us the permission to move in later and that they would notify our security to book the service elevator for us. The movers come back in the evening to attempt to move us again into our new condo and we're unloading into the loading dock and we are ready to move our items upstairs finally!! BUT NOWWWWWW..... because why not... The service elevator stopped working. And one elevator is already broken. So now there's only one elevator with a huge line up to get upstairs. And of course, we couldn't shut that elevator down for our move. The security called a tech to come out to fix the service elevator for us and the movers were so chill and so nice and waited with us over an hour for it to be fixed. Also, the company sent three people for this condo move just to move us and make it go as fast as possible because we're already moving in past 6pm (the cutoff time for moving in to our new condo).  Now it's around 8:30pm/9pm and the service elevator started working and we're finally moving in! So, basically hire this company and you will not regret your decision!! Hands down the best in the city!! Thank you The Six Moving for everything!!!

The movers are courteous but they do stretch the time as what another reviewer commented. I just…read moresimply asked what the start time was as my stuff was in their storage ( for move back to my condo unit). Its been 2 days and they couldn't provide me a basic information that they used to calculate how much time they charged me. I will caution to use them.

I have used Jia Jia many times over the years. May be I never paid enough attention on the bill…read morebut everytime, I tipped the movers, who are efficient and work hard while doing a pretty good job respecting our things (try the best to not scratch the walls, putting down things as gently as possible, etc). The movers are still doing a great job this time...and I noticed the bill had a tip of 10%, which came up to about $90 for my move. I asked the lead whether they got the tip, to my surprise, he said "no"...so I tipped them...and inquire about the tipping policy...another surprise...the company responded...the tip goes to movers and office staff?????? A mandatory tip going to office staff!?!?!? My thinking is, do these mandatory tips goes toward the hourly rate for the movers? Hope not, but it is for sure something I would be very wary of...

From the first moment I placed a call (Teresa was super friendly, thorough and reassuring) to her…read moreconfirmation the day before my move (she calmed my nerves and assured nothing was amiss) to the 4 friendly crew of movers with Jonson as lead... we had 3 floors of boxes and furniture carefully and efficiently moved into their truck and our garage, and things into the new place under 4 hours! They worked quickly with zero time wasted, and also took 2 pieces of furniture to my parents place in good time! We are renovating our current home so we needed to move out but we will be sure to call them back when we need to move again!! 110% recommend!! A huge thank you once again Jia Jia! So professional and easy to work with!!