Moved mom to this facility about 1 1/2 months ago. She seems to be happy and adjusting well. The…read morestaff are friendly and caring. However, we are having problems with the nursing staff. They seem to hand out meds and nothing else. I have made a few requests and nothing gets addressed unless I keep nagging them. For the amount I pay each month, I expect better from the nurses.

I am so grateful for all the staff at Olentangy. My parents have been there only a few months and…read morethey have already become healthier and stronger. They are eating better than they ever have, they are receiving all needed medications and are closely monitored to make sure the doses are correct. Their staff to patient ratio is the best I have seen. Staff are very understanding with my parents confusion and constant barrage of questions. They have a variety of choices with meals and activities. Knowing that my parents are safe and well cared for makes all the difference!

Memorial Gables is the best nursing home for loved ones of any age. The staff is wonderful and…read moreresident are treated with the out most respect. Resident's happiness and safety is first priority. Just like any nursing home, all resident is unique and different; and are cared for by the facility. The Gables provides superior therapy options and church services, the food isn't bland and has wonderful flavors. Laundry services and housekeeping is available, and the staff does wonderful job keeping rooms clean and well kept. Even will gladly sew clothes back together, with resident permission. The Gables have a hair salon with an outstanding stylist, and provides many different activities and outings. Family and residents have full access to a kitchen area placed in Long Term and Special Unit. Beautiful fenced in backyard with amazing landscape for residents to explore and get fresh air. During pandemic, the gables maintain safe distancing and still provide activities for the resident to enjoy and interact. Gables support all culture and talent; the facility takes time to learn about each resident and their families. They do have a special care facility for resident that need extra love and attention, with well train staff. Long term unit, is for resdident that choosed to live at the Gables, and grow bigger bonds with all staff. Skilled is the Gables Rehab Center, the Skilled unit is where residents are recovering from surgery and/or waiting for a permanent room to be open. Gables works over and beyond to provide the best care needed for their residents and the families involved with the resident! Residents are treated as VIPs at all times. Highly recommend for your loved ones to get the best care there is!

This facility is highly rated so I'm willing to consider our family's experience as an anomaly, but…read moreI also think others would benefit from what we learned. My father was going to stay there for two weeks to recover from major back surgery. Upon our arrival, the staff was unorganized, the orientation was rushed, and it became quickly (and frighteningly) apparent that no one was even slightly familiar with his case, nor were they receptive to our suggestions for his care or our warnings as to what he would need in light of his present condition. Within four hours of his admission, he'd already fallen and spent an hour on the floor, waiting for someone to check on him. (This someone ended up being another family member, not staff.) After that, we had a family member stay in the room 24/7 to act as a safeguard and advocate until we could get him out of there, which we did within 32 hours. Again, this may not be typical of what usually goes on at the Gables, but our family was not going to take any chances. I'd suggest you investigate the facility and its protocols thoroughly before admitting a loved one and, if you do decide to use them, make sure well in advance that the staff has actually read the patient's medical file.

Ok, surgeons are truly hit or miss. Dr Costin was a true blessing after a string of less than…read morestellar docs have come my way lately. His office fit me in so quickly for a non life threatening situation. They actually could've fit me in the same day as my doctors referral which is amazing. Docs just don't do that unless you're dying. His staff was truly pleasant. Actually nice, not just fake nice. They smiled and had personalities. The wait time in the waiting room was extremely minimal as well as in the exam room. The Dr himself was very pleasant. Easy to talk to and able to answer every question I had for him. He was open and honest about the procedure he was recommending. I felt like he was knowledgeable of the condition I had and confident that surgery (with him) was the best course of treatment. After the exam was over, I met with his scheduling coordinator who was extremely efficient, pleasant and easy to work with. I'm glad I was referred to Dr Costin. While having surgery in the near future is scary, he's definitely put my mind at ease.

I had this crazy pain that started in my right shoulder about 5 years ago, so I went to see the…read moretop-rated orthopedic doctor in the state of Ohio. A year and two rounds of physical therapy later, she officially gave up on me. Yep, sent me on my way. Told me to try getting a massage. And then no less than a dozen doctors gave up on me. Through the years, I've seen chiropractors, a Chinese medicine DO, three gastroenterologists, a physical manipulation specialist, and a handful of Western medicine docs. I've been needled, herbed, cracked, and popped... I'm pretty sure I even went on a spiritual witch hunt for a while to exorcise a demon. I spent no less than $10,000 on scans, pills, and massages and countless hours in doctors' offices. And then I met Dr. Richard Costin. He had been referred by one of my caring doctors who just didn't know what to do with me anymore. He said Dr. Costin is the surgeon he'd choose for surgery on himself. Sounded good enough for me! If you've ever seen a surgeon, you probably know they're... well... not the nicest. You pray for one who's just a pompous, self-righteous ass and not one who's completely cold-hearted and unrelatable to people. Well, Dr. Costin was neither! Don't get me wrong... he wasn't shitting out rainbows and butterflies, but was truly great. He was kind, really listened to my concerns, and spent enough time with me at every visit. Dr. Costin told me he believed my problems stemmed from my gallbladder, even though all my tests came back saying otherwise. He said he had seen a few patients with symptoms like mine and that he thought removing my gallbladder would be the right thing. But he wouldn't go in blindly and remove it--he had many hoops for me to jump through before he would remove this pesky organ. A year after my first visit--and many tests and diet changes later--I went back to see Dr. Costin. He spent quite a bit of time discussing my case, and then he told me it was time to say goodbye to my gallbladder. His office helped schedule my surgery, and just a few days ago, I had my gallbladder removed. While it's too soon to claim complete victory, I can confidently say that things are looking good so far. I had such an amazing experience with Dr. Costin, and I am incredibly thankful to him for not giving up on me like everybody else did. He saved my life.

I had two nurses come out to my house to take care of my sick mother. When the nurse Rebecca…read morethought I was out of ear shot in another room she proceeded to call my mother racial slurs such as a dirty n***er. I would not recommend this service to anyone.

On my birthday January 12 2024 after trying to get an appointment with my General Practitioner, I…read morecalled Humana my insurance company. They recommended dispatch Health. Jeremy, an Emt came out within two hours With his medical bag. I was tested for Covid and the flu. Jeremy diagnosed that I had an upper respiratory infection. I talked to Laura at their office and answered some questions. A prescription was called in for me at Kroger's. Jeremy said the sound that my lungs were making sounded like pneumonia. My General Practitioner, doctor couldn't see me after several days after repeated calls to them. The cost at Dispatch Health was $60 the same price I would pay to go to an urgent care. I have never had better care from any doctor. After taking the medication for a week, I got better and my lungs haven't sounded this clear for at least a year. Thank you Jeremy Laura and Dispatch Health. PS they even have a mobile x-ray vehicle. Dennis

My doctor retired, had to find a new primary care place. This got mixed reviews on a couple of…read moresites, but decent overall, and was one of the few accepting new patients. Got in within a couple of weeks for a physical. Staff were good, doc (physician's assistant actually) was great. Listened patiently, had some good advice. Had some issues (I forgot paperwork, had to get blood draw, etc.,) and they were sorted out quickly, online and with phone calls.

Stay away from Marc Serve. In the two years that I saw him he was extremely unhelpful…read more First off I was having an issue with joint pain in my hands. I must have brought it up to him five or six times and every time he would barely examine me before essentially shrugging his shoulders and saying "I dont know". Eventually I started asking him for a referral to a specialist or maybe some x-rays to find the problem. He refused to give me any referral and even said X-rays were unnecessary. So eventually I went just scheduled an appointment at another specialist on my own. Had to wait a long time for an appointment, but the first thing they did was order an x-ray. A week later I had a diagnosis and was scheduled for physical therapy. Two years of begging Dr Serve for help and all I needed was an x-ray and a very simple physical therapy plan (playing with therapy putty for a few minutes a day). Next off, and way more concerning. I had some moles appear a couple years ago. I asked Dr Serve to take a look at them and it took him all of three seconds to say they looked fine and there was nothing to worry about... Except it turns out there was something to be concerned about. I started seeing a new Dr who immediately referred a dermatologist without me even bringing it up. I got the results back and turns out one of them was not atypical. Long story short, i have Been living with a mole that needs excised for two years now, in other words potential skin cancer. Do NOT trust this man with your healthcare.

This was my first experience with an Ohio Health Nutritionist. But not my first experience in…read moregeneral with a nutritionist. My first experience was through a naturopathic doctors office. I felt like it was a bit short and she gave me a planner. Sent me out the door. This was the opposite experience to what i had with Jessica VanCleave of Ohio Health. You can tell she is very passionate about what she does and genuinely cares about the wellbeing of others. Emotionally, not just about physical help. She listened to my health concerns, limitations based of off the fact that i am currently unable to work because of physical disabilities. She helped me find what's within my budget. She also is ahead of her time. Because dieting hasn't worked for me in the 15 years i have tried to lose weight. It's about finding healthy ways to improve your eating habits for a healthy long life. And to make sure you're happy doing it. She wont make you feel like you can't have something. But definitely teaches you to be mindful about what you are consuming. She wants you to be in tune with your body. Because sometimes we really aren't. And don't even realize it. She definitely works with you on what fits into your life. And I recommend a monthly appointment to help tweek diet changes. To make sure you're doing well. She is about body positivity and not about restriction or focusing on the scale. I can't recommend her enough! The card I attached isn't the right address but it is the one she gave me. She may work at multiple locations or has moved locations.

Columbus Podiatry in Worthington is fantastic! Dr. CWYNAR and his staff could not have been kinder…read moreand so helpful. they fixed both of my ingrown toenails in less than an hour for the whole office visit. I highly recommend this doctor and his team! GREAT JOB. and they are all funny

I initially had a very positive experience with DR. Eric Cwynar and felt like he genuinely listened…read moreto me and understood what I had been dealing with. Over the course of my treatment, we tried essentially every conservative option for my plantar fasciitis, including night splints, injections, orthotics, and other treatments, unfortunately without providing lasting relief. During my most recent visit, we discussed surgery because the VA had recommended it. He specifically advised me against surgery and explained that, in his professional opinion, I was not a good candidate for it. He told me he would write a letter on my behalf explaining the medical reasons he did not recommend surgery and asked me to give him 1-2 weeks to complete it. After three weeks without receiving the letter, I called the office to follow up. I was then told that although he still stands by his medical opinion that I should not have surgery, he was no longer willing to put that opinion in writing. That was extremely disappointing. I wasn't asking him to say anything he didn't believe or to change his medical opinion. I was asking him to document the same recommendation he gave me during my appointment and had already agreed to provide in writing. I initially left the appointment feeling heard, understood, and like I finally had a doctor willing to advocate for what he believed was medically appropriate for me. After waiting three weeks only to learn that he would not provide the letter he had agreed to write, I felt extremely disappointed and let down as a patient. I understand that a doctor has every right to decide what they are comfortable putting in writing. I wish that had been communicated honestly during my appointment instead of being promised a letter, waiting several weeks for it, and then being told it would not be provided, even though his medical opinion had not changed.

A Five-Star Haven for Mom (and Peace of Mind for Me!)…read more After interviewing 9 assisted living facilities across Columbus this past March, I did what any thorough first born son would do: I created a spreadsheet, took notes, captured all the move in and monthly costs, and probably annoyed more than a few executive directors with my questions. But the moment I stepped into The Inn at Bear Trail, I knew I'd found "the one." And I'm not just saying that because it smelled like fresh flowers and good decisions--though it absolutely did - even the Memory Care unit! (trust me that's a key clue that they are on top of things). What sealed the deal? The staff. These folks are the real deal - Starting with Mike Harvey who runs a tight ship over there and is super attentive via text or voice at all times. His aids and nurses are professional, warm, and genuinely there when you need them. They move through the halls like a well-choreographed dance team, always available, always positive, and always one step ahead of what my mom needs next. They're proactive about her care, catching details I'd miss and implementing solutions before problems even arise. It also did not hurt that they were the most affordable option out of all the other AL places I toured in the Columbus area. My mom is thriving, and honestly, so am I. Knowing she's in such capable, compassionate hands? Priceless. If you're searching for the best care for your Mom or Dad and you want them in the Columbus area stop searching. You've found it. Highly Recommended. No spreadsheet required.

We are paying a significant amount for care, yet the overall experience has been disappointing. The…read morequality of the food is minimal, and residents are restricted to eating only during designated meal times. If a meal is missed, there are no adequate alternatives provided--sometimes only broth and crackers are offered. Services that are supposed to be included in the monthly fee, such as weekly cleaning and laundry, were not consistently completed without repeated reminders. It often required ongoing follow-up with staff to ensure these basic services were performed. There have also been concerning issues with care. On one occasion, a nurse attempted to administer an excessive amount of medication to my parent, which raised serious safety concerns. Additionally, the facility manager has not been particularly approachable or helpful when addressing issues. Billing has also been problematic. The most recent statement included additional charges we felt were not owed, requiring us to escalate the matter to corporate. To their credit, the corporate office was responsive, professional, and understanding of the concerns raised--many of which extend beyond what is outlined here. If issues arise, I would recommend contacting the corporate office directly at 740-345-3700 under Jerry McClain Companies