Lied about calling me Lack of communication…read more Lack of support during dying process After her death they literally abandoned us. We never herd from them again. We still had equipment. We got a call from equipment company but he was only picking up 1 item but we made sure he took everything. Hospice mentioned about getting atropine to help dry up mucus because coughing was causing her pain this was on Friday she died Sunday morning without ever receiving it. The hospice doctor didn't want to order xray when she fell. Just because it may not be immediately obvious that there is a fracture or broken bone the fact that she was in pain and couldn't put pressure on it told me something is wrong. I had to ask 3x for the Xray. When they finally came to take xray she was in the nursing home for respite. The idiot nurse from the nursing home never even bothered to give her pain medication before moving her. The first picture didn't take they repositioned her and the nurse pushed down on her hip.my mother literally sobbed and sobbed and sobbed because she was in so much pain. It took the nurse from the nursing home 20min to get her some pain medication. Hospice should have been there. Hospice had all the info about when she gets up, what she is allergic to, she is an assist feed....none of this was taken care of. Every time we came food was sat in front of her and left. She was given stuff she was allergic to. She was left in one position for long periods of time. So on and so on. Respite is suppose to be a break for the family and hospice is suppose to be looking after the patient. Big joke. My mom was left alone in a room the only time someone came in was to dispense meds. I would seriously think twice before hiring this hospice company.

From the owner: Together with you, your family and your physician, we'll create a plan of care completely tailored…read morefor your lifestyle, goals and wishes. You or your loved one no longer have to worry about going to the hospital and the high risk of infections and other illnesses. With any symptom change or shortness of breath, our nurses will come to your home or facility to care for you. Our team includes: Physicians Nurses expertly trained in symptom control and pain relief Home health aides to help with personal care Chaplains for support Volunteers for friendly visits Family caregiver support Our staff is available on-call 24/7 to provide comprehensive solutions and dedicated support systems available to you in your home.

LifeCare Alliance is a nationally recognized nonprofit human services organization serving nearly…read more30,000 Ohioans each year. Our mission is to provide Nutrition, Health, and Support services that help restore the stability and self-reliance of people facing challenges stemming from medical conditions, disabilities, or aging in place. They provide pet food and vet service for the seniors pets who receive Meals on wheels

So very lucky to have had their services when I was ill. Very professional I must say, and the…read moreaides are top notch.

Our Mother was a resident at Paramount Senior Living at Polaris before her passing. Moving her…read moreinto the facility was the greatest decision our family made. The Team/Family (Lori, Hannah, etc.) at Paramount are so sweet and caring. Always had my mothers care as their top priority. I would HIGHLY recommend the Paramount Senior Living at Polaris community for anyone looking to care for their loved ones.

My mom was here for a respite stay to recover from knee surgery. The staff was awesome and took…read morecare of all of her needs. She was very grateful.

Saw a resident of Viaquest. The "caregiver" was supposed to fax the referral. When I called the…read morenumber that was given I was told " I don't have any person with that name and I don't know who you is talking about" . I was then hung up on. If this is the type of people that are answering the phones you have a serious problem. I would not recommend this place to anyone.

Normally people get on yelp when they are angry, not me however. I went home and waited almost 24…read morehours to make sure I still wanted to post. The trusth is, I was so concerned with viaquest Im hoping my review helps someone in the future. Started going to viaquest a year ago for chronic pain. Where to begin. My therapist quit. Had never been to a place where my docotor just left. I made the doctor who perscribes me medicine to promise not to do the same thing, half joking, but he left as well, no notice, just moved to another state without telling his patients. Last docotr did not know my name or care. Most concerning part...twice theyre receptionist called me and left apointment times on my voicemail. Both times, I show up at the doctors office at the times she said (granted my apointments are three months in between, so I assume Ill just take her word for it). Show up at 730 like the voicemail reminded me, but my apointment was at 630. I missed my apointment twice beacuse of this...and the when I brought this up, the receptionist aka office manager (who was perfectly nice), automatically responded by saying "do you just want me to discontinue your services?" Place makes me feel like Im in LALA land, but I dont have this much trouble figuring things out anywhere else...so it must be viaquest. Luckily, I have been waiting to see another physician for months, and see him today. Best to avoid, way too much chaos for someone to be handeling your precious health! Sorry viaquest. You have good intentions, but people dont deserve this.