VIB Motors

3.0 (2 reviews)

Used Car Dealers, Car Buyers, Car Rental

Open • 12:00 pm - 5:00 PM

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VIB Motors - Used Car Dealers Near Me - Richmond, British Columbia

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西西 Q.

7 months ago

"Pre-existing suspension defect discovered immediately after purchase - very disappointing experience" I purchased a 2019 Tesla Model X from VIB Motors on November 1, 2025. Before buying, I specifically asked whether the suspension had any issues and was told that everything was fine. The inspection report they provided also stated "no suspension issues." However, on the very first day I brought the car home, the air suspension compressor made unusually loud and extended noise after sitting overnight. A few days later, I noticed the right side of the vehicle sinking overnight by about 5 cm. I took the car to Tesla Service for a full diagnostic. Tesla confirmed in writing that the right rear air suspension has a long-term leak, which matches the symptoms I observed from Day 1. The repair cost is $3,671. Despite this, the dealership refused to allow the repair to be done at Tesla and instead asked me to pay $1,500 and use their own third-party shop. For a Tesla air suspension system, this is not appropriate, as Tesla is the only shop with the correct tools, software, and calibration procedures. This has been an extremely frustrating experience. I expected the basic mechanical condition described during the sale to be accurate. Instead, I discovered a pre-existing defect almost immediately after purchasing the car, and have had to spend time, money, and effort to resolve something that should have been properly disclosed or identified before the sale. I hope this review helps future buyers be cautious and ask for a more thorough, independently verified inspection before purchasing. read more

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Bill M.

3 years ago

Great experience No hassle Kept their word at every step of selling my vehicle Courteous and even drove out to me to close the deal Thank you Arthur Zhao! read more

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More info about VIB Motors

3851 No 3 Road
Richmond, BC V6X 2B8
Canada
Directions
(604) 279-1898
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Does VIB Motors have free WiFi?

Yes, VIB Motors has free WiFi.

From the Business

Specialties

V.I.B. Motors was established since 2002. Since then we’ve built a sales and a "VIP Client" car rental facility with a diligent team that work together on a common goal to offer their clients the best possible flexible service. We ensure you that our team are expertly trained and fully supported to provide quality service to our customers. We believe that safety is #1 priority whether you are buying, selling, or renting a vehicle from us. We perform safety checkups before delivery and provide the most up to date children car seats for car rentals since many people don’t understand that there are expiry dates on these seats. We would also like to highlight our company’s charitable efforts to Children’s Hospital, Canadian Breast Cancer Foundation and Richmond Hospital every year round. Whether it is monetary or in-kind charity is absolutely imperative in helping our community strive and thrive to the next level.

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