I told my husband to come get his cleaning here and the service was quite awful. Whatever they did…read moremade his teeth feel super rough. They sent us to "internal collections" for a $156 bill. Once we paid the balance off, we kept receiving bills from collections telling us we had the same balance. I've spoke to 4 employees at that office regarding this issue. They all say we don't have a balance yet the bills don't stop coming. It's awful they don't even get back to you to try and resolve something so simple. I regret ever coming here and referring my family. Terrible incompetent customer service!

Patient of Dr. Nathe for 20 plus years, always felt like home going to the dentist. As of today,…read morethe warmth feeling was no longer there. I could feel the "corporate" vibe in changes immediately. Seeing Penney at the front desk was a relief, and Becky (Penney included) is the only reason I will go back. Family vibes over Corp vibes any day. The television is a godsend to those who have a fear of dental work, it also mutes out the grinding noise, etc. Corp took the television away from the paying customer. Corp also took away the toothbrush/paste goodie bag with floss, that I actually used. These are just the things I noticed during a routine cleaning........ You are truly missed Dr. Nathe!

The dentist is smart and kind, and all of the support staff members are very friendly and helpful…read more Beautiful office, too!

Everyone is SO KIND and AMAZING. I hate the dentist and have severe anxiety about going. They are…read morewelcoming and honest re:treatment plans. I drive from Cle Elum because of their incredible service.

Great service by all staff, informative on all levels. Clean and professional. From cleaning to…read morepreventative care, bridges, crowns etc they are the dentists you need

I made an appointment as a new patient for a cleaning. When I showed up every one was pleasant…read moreenough. Then I was told the dentist would take a look but I would have to make another appointment and come back again for the cleaning. I was kind of shocked and upset. I just wanted to get it done with. The assistant brought the dentist in to talk to me. He said that's the way we do things here. Then he said I wasn't a good fit for them and asked me to find another dentist. I'm thinking they do it that way so they can bill insurance for two visits.

I had not been to a Dentist in several years! Doctor Bennett Packard is who I was seen by and…read morebetween he and his assistant I felt well taken care they both were very attentive and informative as to what was taking place. Everyone from the moment I walked in was kind. I would strongly recommend Doctor Bennett Packard and his assistant you would not be disappointed! Thank you Doctor B. Packard.

They take fabulous care of my teen and continue to educate him on better oral care without making…read morehim feel bad about not doing it perfectly (except the part where he was wasting all the floss I bought him because he wasn't sure he was using it right) now his flossing game is improved. They get you in and out of your appointments very quickly.

I have been to many dentists in my 76years Dr.Riehl ranks at top by far…read morethe best.Very knowledgeable and tries to save patient cost when he easily could have went a more expensive route.I give him 6 stars for integrity.he has excellent assistants.Between them and the doctor they shocked me with being able to solve my denture problem same day no less.The office personnel were very helpful,polite and friendly and fast.I give them 6 stars too.I highly recommend them !!! G.Miller

This dentist needlessly removed the 2nd molars from my top row of teeth back in 2004. (I had…read morealready had my back molars removed when I was a teenager so this left me with only twelve teeth on the top of my jaw.) They both had multiple fillings but none of them extended down near the roots and he could have easily put crowns on them. After they were removed, the adjacent teeth began to drift toward the back of my mouth, leaving gaps between my front molars and bicuspids. Food would constantly get stuck between them and they were always getting infected. He mistakenly tried to fix the problem by shaving the top off my 2nd molar on the bottom tooth off so it would not contact my top tooth, thinking that it was "pushing" the top tooth toward the back of my mouth. It did not work, and the problem only got worse. Fourteen years later, after multiple fillings, and attempts my multiple dentists to correct my teeth, I still have gaps between my back teeth. Braces don't help because after they are taken off the teeth just drift back again to where they were. Thanks to Dr. Riehl, I am missing six teeth in the back of my mouth. The gaps between my teeth have caused my first molars to deteriorate to the point where the roots around my last two remaining top molars are exposed and often in pain. My underbite has also gotten worse since he removed the teeth from the top of my mouth so that my top and bottom teeth do not line up. Once you remove your teeth you can never get them back. I wish I'd had the presence of mind to sue him when I had the chance.

Dr. Igor has always done an excellent job for me. His staff is professional, kind and very…read moreefficient. I highly recommend Avanta for all your dental needs. I have had 2 crowns put in and they have been the best crowns I have ever had. Thank you Avanta!

They refused to finish work on my implants because I had a temporary financial setback. I can…read moreactually understand that, but they sent me to collection for $7800 worth of work that they never performed. They never told me that they were going to do that. I had made a payment two months prior, so I wasn't "not paying". They charged me for 3 implants that were never done, (I am missing 3 front teeth now), whitening, which was never done and straightening my teeth which was only half done. They were nice, and I liked them, but stabbing me in the back like that can never be forgiven. I paid over $9000 for a bridge and the bottom part of the implants. But like I said, they refused to finish the work. I won't pay the collection agency. Not for work that was never done. So now they have also ruined my credit. I will be consulting an attorney to sue for damages.

Jeff is the best dentist I've ever had both skillful and…read morepersonable.,,......................................................................................

Absolutely love this place. The receptionist, hygienist, and dentists are always so professional…read moreand personal. I had a filling today (emergency,I chipped a filling) the hygienist team was absolutely phenomenal. I've never walked out of a dentist appointment with laughter and a smile on my face......btw I was numbed but those ladies were amazing. THANK YOU

Had to come back three times to get medication. First time said it would be right away. Then was…read moretold it would take 25 min, the last time we were waiting nearly an hour before anyone came out to see what was going on. It's 95 degrees with no shade? Then when you take our debit card and leave. We don't see you forever and during all this other patrons are being helped as soon as they pull up. Now waiting to get our card back... Hopefully it doesn't take another hour.

I have noticed the bad reviews so I decided to share my good experience here. I came for my…read moreprenatal care and a nurse immediately did my intake and made appointments for all tests. Mayra was my OB coordinator. She was extremely friendly and helpful. My service provider was Sue Dennis who was attentive and thorough in addressing ALL my questions and concerns. I received a reminder call for all of my appointments and they obliged me when I needed to reschedule. I will admit that some of the front desk ladies could work on being more friendly. However, as far as the medical staff, everyone I encountered was pleasant and upbeat. I also received dental treatment and was surprised at the quality and kindness of both the hygienists and dentists. I realize that many low income patients come here, however the range of complete treatment I received far exceeded my expectations. I am grateful our community has such a great resource.

Don't believe any five star review of this guy. He's a terrible dentist who doesn't care for about…read morehis patients screwed up my front teeth. Won't fix them. Now two years afterwards sends me to collections for the amount. My insurance didn't pay because he's on their preferred provider network, so this a hole sends me to collections for 120 bucks what a sorry pathetic person What he doing his insurance fraud, so I'll be filing a court case against him. After notifying the Washington State insurance commissioners.

I was in a car accident and saw Ryan; I had two front teeth that were loose. He stated that they…read morewere going to die and that they needed fixed ASAP. He immediately wanted to remove four of my front teeth and put in veneers. After discussing this with my parents, they felt that I needed a second opinion. So I scheduled an appt and the new dentist advised that the existing teeth had experienced trauma and there is no way to tell if they were going to 'die' until I start seeing discoloration in the teeth. His solution, was to hold off for a couple weeks to let them heal or 'die' off. So I cancelled my appt with Ryan the day before my procedure. My appt WAS scheduled at 7a, but remember I had cancelled it. He literally called my house at 7a and was (I'm paraphrasing) telling me how stupid this decision was and that I needed to get into his office right away to get this done. Completely unprofessional!...20 years later, and I still have my original teeth, all because my parents told me to get a second opinion! Would NEVER recommend going here.

I chipped my front tooth while visiting Yakima from out of state. Dr. Reep's office got me in…read morewithin 2 days and repaired my tooth in less than 20 minutes! No pain and it looks great. Everyone was very friendly too. I would definitely recommend this dental practice!

Help!! Sought help/relief from a miserable tongue sore that I've never experienced before. Instead,…read moreI received an FMX (that was painful) and a perio charting that had nothing to do with my concern. PLUS, my FRONT TOOTH, #8 is chipped, and a source of embarrassment. Nothing. I miss Dr. Bibbens