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    Victoria Trail Physiotherapy

    1.0 (2 reviews)

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    11 years ago

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    Pivotal Physiotherapy - Northgate

    Pivotal Physiotherapy - Northgate

    4.1(9 reviews)
    6.8 km

    My primary go-to place for healing when muscles get too tight for external treatment (aka massage)…read moreand require more intrusive intervention (ie. IMS) I found my current favourite physiotherapist back in 2018 after my previous massage therapist left practice, and she is FANTASTIC! Not a huge fan of acupuncture (bad experiences before) but for some bewildering reason I respond really well to IMS treatment like dry needling (Like the old Buckleys commercial "it hurts, and it works") Most of the time I go for needles it basically fixes my muscle issues like the next day (unless it's really bad maybe another treatment or 2) Man I'd be so messed up without this as a last resort when chiropractic or massage attempts fail to bring relief (the cons of being hyper flexible lol...) Coupled with some cupping therapy, heat packs and mobility stretching, they guide me back to my normal active disposition ‍ ‍ Highly recommend

    I gave this location 3 stars because although the physiotherapist who attended to me was very warm,…read morenice, and helpful, my experience with their "direct" billing was terrible. Before I went in for my first visit, I called to inquire about their direct billing, and was told that both of my insurances were covered under it, and to bring them both. However, when I got there, I was then told that they would only direct bill for the primary insurance (which happened to be less coverage), and that I would have to go and do all the paperwork on my own to get my money for the secondary insurance. So I had no choice but to pay out of my own pocket for the majority of the bill, and now I am stuck trying to figure out on my own how to get the rest of my claim back. I am writing this review in case anyone is stuck in the same situation as myself, and choosing this practice because they claim to have full direct billing.

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    Victoria Trail Physiotherapy - physicaltherapy - Updated June 2026

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