Torrid is in my top five favorite stores, so Imagine my…read moreexcitement when I heard one was opening in my hometown!! For the plus size community, clothes shopping can be frustrating, irritating, and down right infuriating! So to have a store accommodate us by having sizes that fit and trendy styles is a great feeling, because well we don't have many stores that do that! Now, I have been to this store a handful of times now during this pandemic. The staff has always been friendly, worn masks, help customers remember the 6ft rule, and had us sanitize! My mother had to make a return because there is no trying on in the store and something didn't fit. When we walked in the store, there was a woman standing right at the door with her arms crossed, she didn't welcome us so I assumed she was a customer! She then starred at my mothers bag which made my mother feel uncomfortable n triggered her to ask if she worked there and if she should put her return at the counter before she shopped around. The woman said "I do work here, and I'm not looking at your bag but feel free to head to the register with it". So my mother went and started the return. Of course there was some confusion because my mother wanted to shop more and the women told her she shouldn't have come to the register that she would need to bag her things and carry them with her. She decided to process the return and just shop after. I was at the t-shirt counter with another customer (I did not know) and had touched a few tshirts (as did the other customer). As my mom walked over, the women standing at the door comes over and watches my mother and as my mom picks up a shirt the women yells out "please do not touch the tshirts ma'am, please ask me to hold up the shirt you'd like to see" my mother dropped the shirt and apologized and told the woman that she wasn't aware of the rule and that she had been in the store several times and the staff had never shared that! The woman said "well I am the manager here and they better not have let anyone touch the tshirts because if you touch them they need to be quarantined for two whole days, the reason we can touch them is we were already quarantined"! Now I realize she's just doing her Kobe but this leaves us puzzled and not sure if we can touch anything in the store! Not to mention, this manager folded and put the shirt my mother touched back in the pile of tshirts after she just explained it needed to be quarantined! Overall the experience here has been great until this interaction. It made for an unpleasant visit and a quick departure! Things could have been handled a little different and less condescending! I would give Torrid 5 stars but I shorted it 1 due to the management here! I'd rather drive the 45 min to another store!

I'm plus sized woman with a tough to fit body type. So tough, I resolved to live in yoga pants. I…read morestumbled on Torrid while in a large mall, lol frustrated from striking out in yet another popular plus sized clothing store (who was charging $90 for a plain pair of jeans). Then Torrid...uhhhh. BLISS! I first tried the ever elusive jeans. PERFECTION! The jeans were buttery soft, true to the listed measurements, and the waistline didn't come up to my breasts!! The tops are labeled 1, 2, 3, 4, and 5. Nooo XXX! That alone made me feel great. The tops hang perfectly, coming down a little bit lower to cover my lower belly. The materials were all heaven sent. The style options are huge! Everything from so so soft T shirts to cashmere like dusters, gorgeous springtime colored and patterned tunics, and actually wearable cocktail dresses. They had a big clearance section too. If you want to look through, the deals are amazing. The prices st Torrid are average...but, they have a great rewards program. It's easy, no games. I had enough reward points to get a beautiful, creamy mauve tunic for free that day! I'm a HUGE Torrid fan. Please, frustrated plus sized ladies..go check it out. Torrid is truly a store for us. As it said inside the dressing room stall "Embrace your curves!"

They have a really cool and designer shoe range and have a great return policy. You can find some…read moreunique things here.

Always a great deal. I get people gift cards for here for their Christmas shopping. Can always get…read morenice winter clothing and if you need a business suit, this is the place to go.

Words cannot express how much my girl Annabella has helped me. Ive come to this location many times…read moreand she has always been incredibly helpful, kind, and informative when it comes to customer service. Without her, I wouldn't have anything from AE. She is the reason I come back. She needs a raise, a promotion, however it works here. She deserves it. THANK YOU ANNABELLA!!!

I went to American Eagle Outfitters today (5/24/25). I wanted to try on a pair of t-shirts for…read moresizing reasons, and told the changing room woman she didn't have to bother with scribbling my name down on the door mirror as i'd be in an out in a few minutes. She got horribly upset for some reason, stating that this was her job. I just let it go, and said okay, with a smile. But she wouldn't let it go, and she even suggested that I'd given her a fake name. I just smiled and carried on. I'm not sure what her issues are (racist?) but I think I won't be going back to this store. She might consider a non-retail job.

I went in for a gift for my mother & Emily was the representative that helped me & not only was she…read morehelpful...she was FANTASTIC!!! She is very knowledgeable, patient, efficient & got me all the great deals. Emily you were wonderful thank you for answering all my questions, making sure my order was perfect. Definitely will be shopping here again, great experience.

Poor customer service. Associates are rude and not helpful at all. Staff doesn't try to help with a…read moreproblem but instead state what they can't do. Bought a bracelet from them but they can't help adjust the size because they don't have the tools. Then why sell that product if you can't help customers adjust the size. The associate stated "It's one size fits most," as she thought that would make me feel better about how big it is. Pathetic.

It's fine if your average size but when you were to ask they have nothing in your jewelry is five…read moretimes more what you would pay for costume jewelry in another store never go there again

I stopped in because I was heading to sorelle salon next door. This is a great little shop! Very…read morefun, unique handmade jewelry that would be great for casual events, work, or formal outings. I loved almost every piece. The clothes assortment is small but, again, very nice and different; from all over the world. I bought a vest which I love and will add interest to many outfits, I will be stopping in every time I head to the salon, to see what new fun things they have!

Video killed the radio! So the cell phone killed the book…read morestore ! But it's not totally gone, we can always rely on Barnes's and Noble to make sure we get the best of knowing. Years and years we have spent in this book store. It's great that they still have are around. You're on vacation and you are going to read and enjoy a book. To me, and surprisingly, the children; a "real book" is the greatest of all ! They have all sorts of books. The selection is truly amazing. The books are organized by categories and everything is easy to find . What's not to love when you read a book and enjoy a few moments with your imagination and learn something. To know that is the best gift that you can offer yourself and then talk to others and share it . Purchase a book and read. These days books are a better value for your money. They offer more than you can imagine . Need a special gift that's unique it's all here . After you purchase that book you can visit the cafe and have a drink which is Starbucks for the coffee and little snacks. The Reese's cookies are delicious. What's not to love not start the recipe for knowing and all the knowledge it brings .

I usually do my reading on my Kindle, and often download digital books from the library. On…read moreoccasion, when looking for a gift for traditional book readers, I venture over to Barnes & Noble. The Millbury, MA location is clean, spacious and boasts a large volume of volumes! They have a nice children's section and also offer games, puzzles, toys, and some arts and crafts. They have a cafe with Starbuck's coffee and free Wi-Fi. I grabbed a quick ice tea which was nicely made, and tasted like... iced tea instead of some esoteric designer flavor. I'm happy to have this Barnes & Noble close by.

Great prices for well made and stylish clothing for women! They sometimes have fabulous deals also…read more My only store I shop in for classic clothing. I always feel glamorous when I wear these clothes.

I love the clothes in this store! Only problem...I find them fairly overpriced for the quality…read morethey're offering. And the staff is very in-your-face, follow you around the store overly helpful. This may work, to an extent, but as someone who prefers to shop alone, this is annoying. If I want help, I'll ask for it. I do love the clothes though, they fit well, and are great for any special event I need an outfit for. I will definitely stop in here when I need a new dress or dressy top for a night out.

Hey! when did the put a Gap Factory Store here? We stopped next door on our way back home the other…read moreday for a bite to eat and discovered this store. We had purchased a sweatshirt earlier for our daughter but took a peek to see if we could find a better selection of colors. Success, we found one we thought she would like better. The exchange process was quick and easy and quite