I was in need of workout bike shorts and tanks and PINK was running a Spring Sale with items 40-50% off. I scored a cute tank, bike shorts and a adorable sports bra for my little girl under $50. Staff was wonderful and accommodating. They had styles easily sorted for us to find even when shopping clearance. I will definitely visit this location again when in the area. The store layout was clean and easy to maneuver through. Checkout was seamless. read more

Victoria's Secret & PINK - Lingerie Near Me - Jacksonville, North Carolina

Kuddos to the staff here. I walked in and someone asked if i needed help. Was sent over to the dressing room area and Justine was so helpful. Brought me several different bras to try on. Justine had to go on break and Alyssa took over and was just as helpful. Ordered the bras since they weren't in the store (due to my size). Price was what I expected. I tried to buy a bra at Belks, but the size was not what it was marked. I will never buy any bra except for a VS. Thanks for Great service. read more

I had the most Awesome experience at the Jacksonville NC, Victoria's Secret!!! Laura, Ioanna, Dana, and Hailey gave Amazing Customer Service to me some nights ago and I wanted to publicly announce the Job Well Done!!! To this Fabulous team of Women who went above and beyond the call of duty to help me. Keep Up the Beautiful Work Ladies it is Truly Appreciated!!!! read more

Wow! I'm so happy that the hurricane did not damage the store. The customer service is amazing and the clothes and lingerie are at a reasonable price. At the front of the store they have a lot of bras and panties for under $20. I was able to buy seven panties for $27 and I also got clearance items. Believe it or not I bought over 30 separate perfumes for less than $200. There was a Huge sale on perfumes that will no longer be with Victoria's Secret and they threw it at a very cheap price. The store managers as well as the floor employees will try to get you to purchase the credit card but they're not very pushy. I did get a really cool tip, not sure if it is legal, if you get the credit card and spend about $500, you will receive in the mail some really awesome rewards such as $250 to spend at the store. The catch is if you do not want to spend the $500 on the clothes or lingerie, you return the items. I will not be doing that but if you are up to doing something scandalous as that,that's the tip I was given. When you go into the Fitting rooms, they give you the necessary items to put on before trying on the laundry. That is a big thumbs up because I do not want to be sharing my bodily fluids with someone else. Overall I love the spot and I will be returning in a few weeks. read more

Unless you want to stand in line for an hour while they open a credit card for someone than please com here. This place is small and lines are horrible, very poor costumer checkout management! I wish I could give less stars!!!! read more

Not the usual customer service I'd expect from Victoria's Secret. Wasn't greeted, wasn't asked if I needed help with sizes etc etc .. The associates were just mainly talking to each other. And I know the store doesn't have control over it, but their selection/inventory is horrible! read more

Customer service was awesome. 2 ladies (1 long dark hair, whom I didn't get her name) & another one named Sky were very nice and helpful in picking products I was looking for. I ended up spending $100 over than what I had originally planned. Sky talked me into applying for the Angel card in store and I was approved immediately! I gave 4 stars because I thought the in store application wasnt thorough. It had asked questions about my street number but not my street name. Since I live in Hawaii and came to Jacksonville for a short visit, I had to call customer service to update my mailing information so that I could receive my card. I also thought I had given the cashier my email address for a confirmation but that info wasn't put in either. My experience wasn't a total disappointment, but I would recommend to apply online instead of in store to avoid these complications! read more

My experience at this Victoria's Secret was beyond phenomenal! Upon entering, I was immediately assisted by the manager, Drucilla (not sure spelling of her name?) This woman defined how to treat a customer!! She made me feel like the most important lady to ever enter her store, calling me by name and instinctively getting a feel for what I was hoping to find with patience and enthusiasm! I've never seen anyone so skilled at this job and doing so with such joy! She sets the bar really high, huge compliments! Drucilla should train every associate at every single clothing store! I left feeling beautiful and awesome, like their most valued customer...although she was running around offering the same care to every other woman in the store. Highly recommend!!! read more

I've been avoiding Victoria's Secret for a long time because of some bad experiences at other stores, but this one is the best that I have ever been in. As soon as I walked in, I was asked how long it's been since I was sized (it's been forever) and the woman there offered her help so quickly. The sizing took 2 seconds and I found out that I had been wearing the wrong size bra for a very long time. The help and guidance I received during my time in the store was phenomenal and way better than I expected. I definitely recommend going here if you are looking for new bras. Great customer service! read more