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    Cato

    3.0 (2 reviews)
    Closed 12:00 pm - 6:00 PM

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    Jacksonville Mall - Red Robin

    Jacksonville Mall

    2.4(63 reviews)
    1.8 mi
    $$

    Folks give this mall a hard time because it doesn't have a lot going for it, but Jacksonville…read moreitself doesn't offer much. You have Western Blvd and two other main roads and that's it. I'm super grateful that it exists. This is a decently sized mall for the town. The mall has around 60 stores and kiosks combined. That's really good! I don't know what others are expecting? Sorry it doesn't have a Gucci store? On a good day when I feel like abusing my wallet, I only visit a quarter of the stores - GameStop, Torrid, and Hot Topic included on the list. The food options are meh, but most of the time I don't venture far from my chicken teriyaki samples and a pretzel. Restrooms are clean which is a huge thing for me! I can't stand a public space with dirty toilets! You get to walk around, see the sights, hang out with friends and family... It's a good, little mall. Give it a break.

    Downloaded Yelp to just to leave a negative review on this place. 1st time being there, and walked…read morein to what appears to be a third world countries Bazaar. Seriously, they went overboard with the sham jewelry stands. The incessant calling from the kiosks every 15 feet is absurd. Next, two of the businesses actually caught an attitude with me for not wanting to look at their stores despite me politely saying, "I'm all good man have a good day" once called upon. Getting haggled for walking to Barnes and noble isn't what people sign up for lmao. I will never go to this place again. Would rate -1 if possible.

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    Jacksonville Mall - Jacksonville Mall entrance

    Jacksonville Mall entrance

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    Forever21

    Lane Bryant

    Lane Bryant

    2.8(4 reviews)
    0.3 mi
    $$$

    Big girls need cute clothes, too! Well, we don't need them,…read morebut they're certainly good to have. In my experience, I'm always greeted as soon as I walk through the door and told about the sales they have going on. I've been in many LBs and some of them just don't know how to engage the customer. At least say hi and ask me how I'm doing. I'm pleasant 95% of the time. If I know what I want, you don't even have to have a full-blown conversation with me. Just take my money. Heck, I was offered a free bra fitting the last time I went in. Didn't need one, but it was nice! Most stores let their mannequins look shameful, but this Lane Bryant keeps them cute! I know none of the clothes will look the same on me because I'm not a six-foot tall Amazon goddess with the perfect hourglass shape, but they give me a good idea of how I'll look. ... Which is terrible compared to the mannequins, but who cares? I can almost always find what I need and if I can't they're quick to call another store or have it shipped there or my house. They keep me up to date on my Real Women Dollars and seasonal coupons. They really know a thing or two about customer retention! Also, I feel like this one has a better jewelry variety than the one in Wilmington. Speaking of the one in Wilmington, nowhere near as welcoming and warm, but I'll save that for another review.

    I was so glad when they moved from the Jacksonville Mall to their new location a few years ago--it…read moremade it much, much easier to get to (which, thinking about it, is actually a bad thing for me because it made it that much easier to spend money there!). Fast forward a few years and we've moved back to town and I needed more hot-weather clothing...so it was off to LB! The service gets five stars--I had each of four employees working that day assist me in some manner during my visit, and each of them were super nice and cheerful and helpful. They also seem to be lacking in some sizes--with an overabundance of smaller sizes--which says to me that the ordering should be analyzed. Unfortunately, the clothing is expensive, the shirt styles rarely suit me, and the construction quality (overall, company wide) has gone downhill (jeans that I bought 5+ years ago are lasting better than pairs I bought two years ago--and the same with undies). That said, it's not a fault of THIS specific location, so I didn't knock any stars off for those things...I just want to make you aware. I would recommend this location for the sales staff...and recommend you wait for sales (like BOGO bras), hit the Clearance rack, or get on their mailing list for coupons.

    Cato - accessories - Updated May 2026

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