It's been 7 months since last I set foot in a Soma and had a horrible experience. The only reason I…read morewent back was to see it the employees dropped their attitudes, and to pick up a bottle of lingerie wash since I couldn't find any in the entire mall. This review is very harsh because I've been treated this way since the store opened, whether I go in for myself or with a friend to help her find something. For starters, my bra size is larger than what Soma carries. If you're curious or don't believe me I wear a 36KK which is not even carried in the United States. Soma carries up to a 44G. Despite this fact, every time I walk into a Soma I get flagged down by an employee who tries to get me in one of their bras. If I tell them I can't fit into them, they'll smirk and give me a condescending attitude like they know my body better than I do. This time the employee (Her name was Mandy. I don't know the names of the other staff members that were rude but it was at least 6 employees) said word for word, "Well what size do you THINK you wear?" while rolling her eyes. Every time I've stepped into this store, an employee has insisted that I can fit into bras several cup sizes too small, and if I try one on to humor them they'll insist that it fits me even if my nipples are literally outside the bra. The one time I even showed her how my own bra fit and her only response was to sheepishly say that "It's just a European bra, it's different." Even though the only difference was the size, which I showed her by showing her the tag with UK and US size conversions. The employees also show a limited range of fitting information, including but not limited to: -Measuring customers over coats and clothing. True measurements should be taken over naked breasts or a thin shirt if the customer is shy. -Using a measuring tape with premarked sizes. This is inaccurate because bra sizes are a ratio. For example a bust circumference of 50 could be the following sizes (50A, 48B, 46C, 44D, 42DD, 40E, 38F, 36FF, 34G, 32GG, 30H, 28HH, 26J) These all have the same cup volume and bust circumference, but are spread out over wider or smaller torsos which affect fit. They also have completely different band tightnesses. Someone should be measured under their bust to get band size, and then over their bust to get the bust circumference. You then subtract bust and underbust and use the remaining number to count up the cups. For example an underbust of 30 and an overbust of 35 is a 30DD. -Not understanding sister sizes. For example 34G and 38F have the same cup volume but are a different proportion. If a customer asks for a 36C but finds the band too loose, a 34D might suit her better. They have no idea that cup sizes aren't static, and that a 32G is smaller than a 44G even though they have the same cup size. -Openly laughing or rolling their eyes when a customer says they wear a large size, as if the customer made it up. -Telling a customer that their bra size doesn't exist, boasting that they've never had problems fitting anyone into their bras so why can't you find a bra here? -Not knowing how balconette or full coverage styles are supposed to fit. No, my nipples are not supposed to be escaping a balconette. No, a full coverage bra should not have half my boobs out. -Telling the customer to "just go to Lane Bryant" when they finally understand that I can't fit into Soma bras. Lane Bryant doesn't carry my size either. I feel bad for all the women who have taken Soma employees' advice and purchased a bra there, because a staff as unknowledgeable and rude as theirs probably recommend the wrong sizes to so many women on a daily basis. Wearing the wrong bra size can cause a slew of physical and mental ailments, and should never be advocated by a sales team. As an aside, the lingerie wash works wonderfully. Their lingerie is beautiful. The environment is classy. When I could fit into their bras I loved them. If they either hired a more polite and more knowledgeable staff or carried a larger size range and taught the employees about it, I would shop there. Maybe not for bras, but for underwear and pajamas. I've contacted corporate about these above issues, and they just brushed me aside and said they'd look into it. Obviously a solution was not implemented. When I finish this bottle of lingerie wash, I will never shop at Soma again.

Bought 2 bras here and 5 Olga from Bon-Ton. The metal front clasp bra broke within a month. The…read moresilky side elastic one stretched out in 3 months. Considering I rotated 7 bras, this is totally unacceptable! It has been a year and my olgas are going strong....even added some more to the collection. These bras were very expensive and I definitely did not get my money's worth.

This store is absolutely wonderful. I found out they put a Torrid in my local mall and I jumped at…read morethe chance to check it out. There aren't many options for plus sized clothing in York besides Lane Bryant, so I'll drive the extra distance just to find clothing that isn't made for 40 year old women. I am 20 years old, after all. Torrid carries sizes 12-28, and their clothing is what I would describe as alternative chic. In case you didn't know, Torrid was created by Hot Topic for plus sized women specifically. First of all, the staff is extremely friendly and knowledgeable about their brand and it's sizing systems. A staff member helped me find the perfect jeans, which is absolutely unheard of for me. They were all warm and considerate, and kept checking on me while I was trying on numerous items of clothing and taking pictures. I was never once treated rudely, and their staff followed the practice of watching the customer but only butting in when the customer asks questions or looks confused. It makes the shopping experience better, because most other stores treat me like I'm stealing if I spend a significant amount of time there, or they follow me around and comment on each item I even look at. Torrid's clothing is trendy yet also made for comfort. I can't imagine trying on something of theirs and feeling like I have to take it off right away. They had everything you can imagine from sweaters, dresses, skirts, jeans, lingerie, shoes, jewelry, fragrances and more. Unfortunately I can not fit into their lingerie due to needing a larger bra size than what they stock, but I tried some of it on anyway and it was very comfortable and made me feel sexy despite being the complete wrong size for me. Their prices were slightly high for certain items, but other items were very reasonably priced. My favorite part of the store were the fitting rooms. When you walk into the fitting room area, you're greeted with a huge space with chandeliers, leopard print carpet, amazing lighting, and huge mirrors. This area is also air conditioned. When you go into an individual fitting room, it's very spacious, very well lit, has a huge mirror, and a fan up in the corner that you can control as you please. I've had the feeling of being hot, cramped, and sweaty in way too many fitting rooms in the past. Torrid's fitting rooms made me feel comfortable and important. They truly thought of every detail to make the fitting room experience a positive one for plus sized women, rather than just throwing together a fitting room area like Lane Bryant (where I've always been drenched in sweat as I try on jeans and sweaters). I love the fact that there's now a good plus size store in this part of Pennsylvania, because it's been long overdue. If you're plus size and want to be treated like a Princess, go to Torrid as soon as possible.

[549] I love coming…read moreto this outlet store as I always find great deals. The selection is huge and the staff is really friendly and helpful Make sure you check your email for coupons ;) I'll definitely be back

This store has EVERYTHING! And most od it was at least 50% off!…read more Bras, granny panties (my fave), SLIPS, stoxkings, socks, tights, robes, slippers, everything to keep you cozy under your clothes. They have stuff for men here too! Nice! PLUS I got an extra 15% off with a coupon. I am a fan of Leggs Hanes Bali!

I love this place. And the owner is super nice. I tried on a bunch of stuff and she pointed out…read moresome things I might like that were just coming in. You definitely need to go here...high quality and very friendly.

Nice shop, good selection, and reasonable prices. Small boutique feel. Upscale clothing without the…read morehigh price. One of the larger consignment shops with a good selection. Friendly staff, clean store. Could use a little better lighting. We didn't happen to buy anything this trip, but will check back again when in the area.

FANTASTIC very friendly and very excellent quality of clothing and accessories, don't miss this…read morestore if you r from Lancaster! The store is located just pass the Giant on the left kind of hidden so look hard to the left if coming from the west and east it is just past the CVS drug store on your right, located on the Lititz Pike....

Decided to stop in this shop because I had heard such great things about it. So glad I did! A…read moregreat selection of fun clothing items. Store was really organized by size and was super clean. Huge selection of purses & shoes. Great prices for the quality of the clothing. Highly recommend!

I came in a few times after I found this gen while exploring Lancaster's City dwellings. I was…read morewelcomed by Victoria a very warm and friendly staff member. I felt very confortable instantly and was guided to the right supplements I was seeking specifically. When encountered with needing a solution for the one product due to not having a tub to soak in- she was very knowledgeable and was able to direct me to a product that was of equal absorption. I would recommend this store to anyone seeking holistic supplements. There are neat metaphysical healing tools as well which is totally up my alley! The prices for the products were pretty fair and of quality. Thank you Victoria! I will be most definitely be back!

staff was friendly and owner very knowledgeable and respectful @ the value of the medicinal uses of…read moreherbs she carried. most impressive!!