You can call at 5 am the cab will not get to you until 7am worst cab service in cobb county some of the rudest drivers and they never allow you to see the meter always a guessed estimate on your ride owners should be ashamed I'm surprised the business is still able to run better off getting a Lyft or Uber read more

I accidentally left my debit card at home and did not realize it until I reached my destination. The driver had to leave me at my destination and to add insult to injury I was not able to connect to the internet and get my card info. The woman in dispatch called my phone at least 10 times leaving messages the I was lying about leaving my card and that I wouldn't be able to ride again until I paid. I finally reached my destination and called the dispatcher back with information from another account. She did not even offer an apology for the rude messages that she left. The lesson I learned was not to leave home without a backup card and not to call Victory Cab. And yes I am bitter and taken aback by this incident. read more

I have used Victory Cab service three times. My aim was to be fair and balanced, because I believe in reaching objectivity. A year ago, I called for a ride to the ATL airport. I always call 3-4 days in advance, I always take early flights. And I believe in tipping for service. After all, the drivers are trying to earn a living in a shaky economy. The dispatcher was shrill and rude, and she even called back and hung up on my daughter, who had no clue what was going on. The cab arrived late, with no explanation. The second time I called, the driver did not arrive at the posted time. When I called to inquire as to status, the dispatcher made the absurd claim that there were no cabs. A driver eventually arrived--way late. This morning, May 25, 2023, was the final straw. I called to reserve a ride to the airport, days early, and assumed I had sealed the deal for my early morning flight. The driver was 40 minutes late. I called the language-challenged dispatcher--repeatedly. She was incoherent. When the driver arrived, he told me he had been told that I ordered a van. Nothing could be farther from the truth. I suspect deliberate dishonesty on the part of the dispatcher. As I stood outside, in cold weather, for over 40 minutes, it was clear to me that Victory Cab is a bad actor, and not a good business to patronize. A patient and fair-minded person, who is slow to anger, and strives to be fair, I will never patronize this business again; there is zero customer care. read more

Excellent service. Driver artived promptly. Pricec was very reasonable. If I ever need a can in the future I will be sure to call them. read more

Used service and first driver was asking me personal questions which was uncomfortable letting me know he stayed in the complex, asked me how long I stayed there. I told him I do not discuss personal. Then the machine was acting up. I was already late to work he kept doing something with machine. I sat there a couple mins. I had to go so i called it in. The next time it was with a guy who was rude. I live on lower lever and the complex has buildings lower on opposite side. On my paperwork it stated lower. He was at other buildings. I called and when he got to me. He was so rude and yelling. I tried to apologize he told me he been driving 20 years and he knows building etc..yelling. Then told me he know about me and he wanted to be paid upfront. I am like ..know about me. I got number of mgr called left message no callback. Today used service and dispatcher stated driver on the way. I said thank you ma'am and hung up she calls me back and said you fu..ing hung up on me and click. I called back she said he on the way ..click. I actually thought she was cordial but after that. Nope- I actually called back to apologize I did not hear her keep talking. Stop your drivers from asking personal questions and then get attitudes. I now believe the reviews. None of this was my fault. Very rude.. read more

I called this cab company at 11:30 pm, I am at a waffle house, with another girl. We finish our meal walk outside and waited for about 20 min. I get calls from the cab guy and he is 10 mins away. 30 mins later I called the cab company. The driver decided to pick up another fare and left two women at a waffle house near 285. My phone was also dying. My friend would not walk anymore, and I was about to walk in the dark, it was about 1 am in the morning. I finally get a call, 2 miles $20. The Cab Company wonders why we use UBER!!!! read more

These guys are the best I called 3 other companies for a ride home from the supermarket after my bikes battery died and they didn't want to come But Victory was great. The operator was very kind and professional the Cab was prompt,clean, and the driver was very friendly. I use taxi service a few times a month for my job in different cities in the south and trust me there are some bad companies out here with drivers with bad attitudes and filthy cabs. Not only am I going to do business with Victory exclusively I'm gonna recommend them to my family,friends and co workers. read more

I called for taxi or cab company from victory "cab "the lady answered the phone yaning very loud in phone before saying hello ordered a taxi hey got there 30 mins later I seem man in taxi I waved my hand as I'm walking to taxi he stopped soon I get closer he pulls off cab number133 at 12:20 July 27 2023 he was pressing brakes and driving like he was waiting for me to walk up then playing like he about to drive off stop go stop go situation and soon im up on him he pulls off likebit was a game I was loss of words I couldn't believe I seen taxi playing with people and have time on there hands to do such a thing so afterwards I had called dispatch as soon as I started explaing the situation sh hung up in my face I'm thinking maybe it's an error here this is not real life so I called back started talking again before I got to the part about driver hung up in my face again I called from different number smh ‍ got hung up on again I won't be using company no more I wouldn't feel safe riding in there cars if nobody sticking up for right there isn't no order there and to spend my money on is a walk of shame read more

The service was excellent and they was quick to get to me and my fiancee when we was broke down

I literally went around a corner from apartments next to Publix to Publix well vice versa. The taxi driver charged me $6 when the meter said $2.75 When we arrived I asked why it cost so much to go around a corner he said Ridley "I've got to make a living too"! Then while I begin to remove my groceries he sat in the car after opening the trunk. No help just sitting so my family came out in pj's to help after we got fido shed my Mom felt it only fair that we leave the trunk like he left it...open. It was kinda karma funny to watch him sit there until he figured out he'd at least have to get out to close it. I called to make a complaint & found he over charged me $2.00!! Victory cab no doubt next time I'll call Uber your drivers & fares are ridiculous. read more

Dont ever use Victory Cab. Wreckless driving and when you call the business line the women gives you an attitude and hangs up on you.

Was not in a cab but one of their van tax almost rear ended me spending up on my rental car which I was yielding for a car that stopped before me at a stop sign and then the driver proceeded to honk at me because I'm yielding was very reckless and I have already been in a car accident this week which my car got totaled. read more

This place is the worst. They tell you they are coming when you order a ride, then never show up. Then when you call they tell you no cabs and hang up on you. Don't use ever read more

I had THE COPS CALLED ON ME while using this service. I rarely ever need to hail a cab but due to certain circumstances I had to call victory cab - the driver was a nigerian man (i know because i am a nigerian woman) and he ignored my fiance and i the entire ride, spoke loudly on the phone, and was extremely rude on the drop off. I asked what the cost of the ride was and saw that it was 5.50 on the dashboard although he said it was $6 and so i paid $5.50 for poor service. He threw the 50 cents back and continued to say it was $6 and even raised it to $7 saying he was trying to be nice before. His attitude spiraled and he began yelling at my fiance and I. We got our stuff out of the trunk and proceeded to our business and 5 minutes later there were cops outside looking for us. After telling the cops ohr side of the story they sided with us and let my fiancé and I go - but the cab driver was still flicking us off and mouthing horrible words to us although we had done nothing to him . DO NOT USE THIS COMPANY !!!!! IT IS THE WORST TAXI SERVICE EVER. Especially if you have kids- i would never recommend this service . read more

real poor attitude on dispatch. They said an hour to 2 hour wait, and even no window of time to expect. Dispatcher very surly, and not explaining why; mumbled and hardly finished sentences; felt he just wanted to hang up and not ever help or advise thoughtfully, and never said, 'thanks'. Havent had that problem before. Real bad form. Won't use them again. read more

The stars are for the female in Dispatch. She was sweet, kind understanding and went out of her way to help. She typed in all the instructions for the driver. I am a semi truck driver. I was broke down on the interstate. I needed coolant from the Petro Travel Center brought to me. The coolant was prepaid. The instructions said the go to the fuel isle where the semi trucks fill up and go inside that store to pick up a package for Chevy. Simple. The driver #924, of car #129 was rude and a thief in my opinion. Dispatch did the miles from Petro to me and it was only 6.6 miles. The traffic at this time of day the GPS traffic report says is 11 min. He called from the travel store of the Petro. He was rude and short that he was there to get a person and wasn't waiting. I explained he had to go to the fuel isle. He got short and said he wouldn't. I explained that was the ride. He finally went to the right store. I heard him argue with the Manager of the Petro. He was loud, rude, short, and mean. He left the Petro at 10:56 and called me that he was stuck in the right lane of traffic 1/2 mile away at 11:29. I watched and counted 22 semi trucks and 14 cars move in the right lane passed my parked truck on the shoulder in a 3 minute time frame. He said traffic was still and he couldn't move. He called at 11:42 that he was here. He was rude when I approached. He demanded $30.75. Dispatch had stated $14 was milage fee. I understand extra for traffic, but I know for a fact that he started his meter when he arrived at the wrong part of the Petro until he arrived at the shoulder of the road. He also, was sitting on the side of the road and running the meter. I know for fact traffic was moving. I have driven professionally for over 30 years. I know he cheated me. Dispatch agreed to put in a complaint to management for me. I am satisfied with her. She is why I give them a 3 Star rating. read more

Victory Cab - Taxis Near Me - Marietta, Georgia

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All the taxis I took told me to pay after it's 2 of them sayin I had to pay 12$ round trip for just a mile away

I didn't want to believe all the negative posts, but it's all true. The first trip was ok but the driver would not take a card - cash only. He also didn't have the address after we gave all the information on the phone. The second trip was bad. The driver asked how much was charged the last time and wanted to "work out a deal" by making the cost less. He stopped for gas after 1 mile. He would not give a receipt and would not take a card. He also didn't have the address and took 10 minutes playing with his GPS trying to find the location 5 miles up the road. The whole trip he spent complaining about how poor he was and when cash was given he spent a few minutes trying to find change. We ended up just letting him have the change ($5+). We'll chalk it up as stupid tax since we'll never use them again. read more

Not sure why the bad reviews, but I used them twice in the last two days and had great service. Each time I called the number, I waited for less than 10 minutes. The drivers were nice, talked when I engaged them, and didn't drive like maniacs. I've saved their number in my phone for when I will inevitably need them again. Two thumbs up. read more

Absolutely terrible. We called a day in advance for a 6:45 am pick up and 6:45 am came and went. I'd give them 0 stars if I could. This company doesn't just give bad service, it has trouble providing service to begin with. read more

Horrible customer service the driver before I got in the car asked if I believed in tip!! Rude everytime I call! I normally go with owl cab but if I really need to get some where and all the drivers are busy I call them last resort and I hate it every time! They don't even deserve the one star I gave them! Go with owl cab!! read more

Dispatcher gave driver wrong address which made me late. Driver was polite on arrival.

DO NOT USE THIS COMPANY!! Dispatcher told me I would have a taxi at my house at 10:00 pm. When I called at 10:10 to see where the taxi was, she told me they hadn't yet found a driver. I understand they can't find someone, but you then need to call me back and let me know! There is no excuse. I should have listened to the terrible reviews. AVOID AT ALL COSTS!!! read more

The worse experience of my life...It took them a hour when it was suppose to take 5 to 20 minutes....When asked for Victory Cab 's number, dispatcher could not tell me...Dispatcher sent taxi to Smyrna instead of Marietta..which I don't see how because the address where they were suppose to pick me up is not even in Smyrna...I totally understand why Uber is taking over...Never again They deserve no stars but it is making me give 1 read more

Told me 5-20 min, but I have waited for 40 more min. No patience and hung out my phone even I didn't finish my sentences. Many times.

My husband called for a cab. They told him they would arrive in 20 minutes. 42 minutes later he called back to ask when they would actually get there. They said they were five minutes away. 26 minutes later, Victory cab called back to tell him they would not make their original 20 minute ETA. ( ah, duh!) They were going to be another 20 minutes. At 2 hours and thirteen minutes from the original call, Victory called again and asked if my husband was still waiting. When he was told that the driver was 15 minutes away and "nobody was working in that area tonight", he told them to just forget it. Next time, we won't be calling Victory cab of Marietta, that is for sure. read more

This cab company is completely unreliable and lie! I ordered a cab to go the airport 3 hours in advance and when I called after it was 15 minutes late, the dispatcher said it would be there shortly. When it was 30 minutes late, she told me she didn't have any cabs in the area and I should probably find another way to get there. We almost missed our international flight and about had a heart attack. read more

As the you can see victory is short of any thing but a cab company. Totally no customer services. I waited a most an hour before calling back to check on my taxi and she like there w asnt one coming thank for taking care of me. It wasn't like she didn't have my number. I'm a disable veteran who could of been told head of time so I would called somebody else. read more

Never never never only if you are calling another company at the same time. Tonight was very bad the person working dispatch must be in a bad mood the other lady was a always so nice. I guess they are To BUSY read more

I called an hour and a half in advanced as prompted by the women I spoke with the day prior to on the phone who told me to call 45 mins- 1 hour before I needed them. Still I new I still needed more time to feel safe so I gave them an hour and a half. When the time came for them to be here to pick me up, they were no where to be found. So I called them to figure out there location, the lady told me they'd be here within the next 15 mins... 15 mins later no taxi, so I called again, she then told me 5 minutes.... 15 after that a cab finally pulls up causing me to be a half an hour late. The driver was not very friendly and the smelled like cigarettes and dog. I would not recommend them to even an enemy. The only reason I gave 2 stars is because I am greatful I eventually got where I needed to be. read more

I could not understand the dispatcher. Driver showed up in time but had to stop for gas. Second time the driver was rude, didn't know how to use the credit card machine & never thanked for the tip. He was not a happy person. Did not know the rate so he called in they said $75 or $80. Of course he went with the $80.00. At least they got to the airport safely... :) read more

Taxi arrived during the time frame they communicated despite rush hours. The Car was clean and the driver was very polite and well dressed.

Horrid. The lady answering the phone was the rudest. She even hung up on me. I was just asking a simple question. I called her back and she hung up again. Then I came to yelp only to see I'm not the only one this has happened to. Glad I read the reviews before using them. Thank you yelp. read more

They have a Horrible customer service. I requested for a pick up, I was 3 minutes late to come out of my Apartment, the driver called me exactly 1 minute after my scheduled pickup time and said I will have to arrange for some other cab as the scheduled pickup time has passed, I had to request him to stay for 2 more minutes as I had to catch a flight. The driver was extremely rude with me that I was 3 minutes late to come out of my House. He kept talking about how much money he would loose since I wasted few minutes of his time and also said I have done the same couple of weeks back as well, i could not wait to get out of the taxi. The truth is that I never used their service before and I moved into that community only a week ago. I have used cabs all over the country, I have never seen such a rude cab driver. read more

I called Victory Cab for a pick up and waited a very long time for someone to come. Ended up calling them back with them saying someone was on the way. Again waited a very long time with no one showing up. Called them back and was put on hold a very long time with no one ever picking up. I called another taxi cab co that came immediately. Victory finally showed up hours later. I THEN RECEIVED A PHONE CALL FROM THEM YELLING AT ME AND TELLING ME THAT I SHOULD HAVE HAD CALLED THEM. THIS IS AFTER THEY NEVER CALLED ME AND LEFT ME ON HOLD AND SHOWING UP HOURS LATER. read more

First of all let me say I don't write reviews normally, but bad experiences will do that. This company deserves no stars. I have used victory cab from my location several times and the rate has been the same each time....well today I got a new driver. First, the company gave him my room number, but the driver waited in the front while I was outside the whole time waiting in the back. I ALWAYS tell them my room is in the back because in the past they don't know where it is.... So when I get in the cab the meter was already at 2.75 And the driver said it was because after 5 mins they start the meter. I have no issue with that but he was waiting in the wrong place or I would have been there as I was. When we arrived to the destination I told him all I was paying was 10.00 because that's what I normally pay as I have used this company before!! He threatened to call the police and began to raise his voice at me. I called the company and the guy who answered was very rude and said the driver has every right to cal the police. I work hard for my money and the extra 3 dollars is not the issue....the issue is how rude AMD unprofessional the driver and the company are. I was on the phone with my sister the whole time while it was happening so the call is recorded and how he was speaking to me. Don't use this cab company because they are rude and dishonest. Victory cab will never get another dime from me...friends, family and whoever else will be notified and I hope they lose all their business. You can't treat people this way And expect your company to prosper. And you never know what people are capable of, so I advise the owner to hire more professional and qualified drivers... read more

I'd sooner walk than use this pathetic excuse for a company! They are rude, overpriced and indifferent to the customer's needs. They showed up over an hour late, and they were surly and stand-offish when I asked them why. They simply stated that "they can never really say exactly when they will be there". What?! Further, a driver named Peter cursed me out when I asked him why he was taking a route that was ten miles longer than any route that the GPS gave. How dare I question their authority with regards to how they will rob me!!! Do yourself a great favor. Do not even think about using this company. They are by far the rudest, most unproffessional, and down right WORST taxi company I've ever used. And keep in mind, I lived in Manhattan for 17 years!! read more

HORRIBLE! Never on time. Would call a day in advance and reserve a time and they still wouldn't show up on time, wouldn't even have me in their computer. Do not use this company. Most of the drivers are rude. Dont even deserve a star at all. read more

I called twice to organize a ride to the airport. Both dispatchers had horrible customer service. The first dispatcher had horrible phone etiquette and was pretty rude. The second dispatcher asked me for the main roads nearby, after I told her I'm not familiar with the ATL area, as I'm not from here-- and hung up on me (whaaaaa!!!!!) . Needless to say, there's nothing victorious about this cab service's employees. read more

Horrible Horrible Horrible!!!!!! Not Ever On Time!! You call they say they're on the way but when you look up it will 45min later n they're still haven't made it!!! The Dispatcher Sucks As Much As The Drivers And Company!!!!!!!!!! read more