I've been a member for most of my life. the people there are intelligent, and they always answer…read moremy questions, and help me figure out ways to accomplish my goals. the interest rates on loans and credit cards are low. There are also fun activities for the members. We all look forward to customer appreciation week and the annual meeting every year.

The individuals at the bank displayed a remarkable lack of consideration during the unfortunate…read morepassing of my mother. It is imperative that the tellers and bankers receive proper training in customer service skills for the college station location. The process of composing a brief, three-line letter, which turned out to be quite tasteless, consumed a total of 30 minutes. In response to this, the recipient suggested, "if this doesn't work call and we can write a new one." Perhaps it is advisable to ensure accuracy and quality from the very beginning. If I could give a -1000 I would!