mindy is THE BEST. she was informative, worked quickly to resolve all of our issues and she was the…read morekindest person i've met though wells fargo so far. we are beyond thankful for them and will only be using this branch from now on.

Debra and the rest of the team at the Franklin location are ALWAYS friendly and helpful…read more It is nice when you can bank and shop in a small town where pro know you by name and there is always a friendly smile to greet w.

The SouthStar branch in Franklin is one of the most friendly places in town. Everyone is really…read morenice and courteous. You are always greeted with a smile. From opening an account or applying for loans, there is nothung but professionalism and courtesy. They will also do as much leg work as they can before you come in because they value your time. Sara, Debra, and Jenny have been with the bank for many years. All three are caring, nice, and very professional. Christina, Jordan and Haley are behind the counter or at the window. All have a sweet spirit and are very personable and professional as well. It is a modern version of a hometown bank where you are known by name. Can't go wrong here. I have had the opportunity over the years to get to know these people. I have seen what they do in the community. What they do for their neighbors. I have also seen how kindly they treat and take care of the older generation. This is a bank you want your grandparents to use. I could go on, but you just have to see for yourself. Great people make a great bank and banking experience!!

The 2 branches that I frequent are always super friendly and helpful, unlike the huge national…read morebanks that I used to bank with. Staying in touch with your customer's needs and being genuine in the conversations and actions with customers makes a huge difference.

To the Executive and Administrative Staff of Southstar Bank,…read more On the evening of 6/21/24 which was on a Friday, at approximately 5:30 pm, my son Eric attempted to draft some financials using his debit card from his account at the Bremond Southstar account. This occurred in Cypress, Tx. for a deposit needed for his apartment. Eric was denied multiple times due to the larger amount needed. The bank-- having fraud protection for sizable amounts withdrawn without notification, locked him from his account. His attempts went well past the closing time of the bank and the apartment complex. For over an hour we were parked outside of the complex with a 24' horse trailer on the side of a busy road. Eric and my wife decided to resolve this crisis by reaching out to Deanna who works at the Southstar Bank in Bremond. Not only did she answer her personal cell phone well past her Friday closing time, (it was now 6:35 pm), but she responded to Eric's needs and facilitated the transfer with her capacity to override the amount allowed under normal circumstances, using the debit card. With her assistance, Eric was able to complete his lease paperwork and move into his apartment that evening. Now-- I bet some of you are thinking to yourselves this was great and you are glad to have someone like Deanna as part of your staff... Let me share this with you guys--what I feel you should be thinking: What Deanna did for Eric and us that evening was not just tremendous, it was exceptional!!! Deanna did not deny Eric's call after hours. Deanna did not tell Eric she wished she could have helped him earlier make these arrangements when the bank was open. What Deanna did was--make an unselfish sacrifice to someone who was desperate at a very unfortunate time. This is the reason I am taking time to recognize her. I have witnessed some pretty incredible deeds in my professional career. This gracious deed Deanna assisted my son with ranks in the top five of selfless acts I have witnessed in my life. Another testament to Deanna's integrity is this. Per the request of my son he asked his Mom to bake Deanna a cake for his appreciation. After delivery of the cake to the bank for Deanna, we discover another selfless act from her. She shared her cake with her co-workers. She could have taken it home. The cake was made for her... What more can I say regarding Deanna?? In closing I will say this... If your banking institutions at every location around the state of Texas have the "Deanna" we have in Bremond, Tx., customer satisfaction will be exceptional. If that "Deanna" does not exist everywhere, I suggest you find "Deanna" and incorporate her into the operation. These type of individuals elevate the standards of your institution because of their sacrifices. They are the "role models" of successful business. I congratulate you as a company having one person such as Deanna to conduct our business with as we do here in the Bremond Southstar Bank. Respectfully, Dennis W.

Amazing bank and more amazing folks! Highly recommend this small local bank for your personal and…read morebusiness needs!

We moved to this bank about two years ago from Chase bank. I have to say that they are the best…read morebank I've done business with in a very long time. The tellers, operation manager, and loan agent are absolutely amazing. So kind and they all always say hello. They have everything you need in a bank plus the close relationship ship with their customers. I would call all their names however it's the entire group that works there so no need to call them by name. Love the old time charm they bring to banking. Keep up the good work!!!

Their loan officers are the best that you can get! Very knowledgable and always helpful! Good…read morerates and even better service!!! Robin Hicks and Brenda Williams are both pros!!!

From the owner: Since 1941, City Bank has been committed to offering its customers revolutionary products and…read moreservices to stay in touch with their needs. Through this commitment, City Bank offers additional banking services including mortgage lending, trust, insurance, investments, indirect lending, and private banking.

My wife and I greatly enjoy the bank and have since we followed our banker, Trey Cashion, several…read moreyears ago. He and his team; Molly Kolbachinski, Crystal Moynihan, Cami Winder and others, truly treat us like family. Since ANB is a family owned bank, that sense passes from the top down. Barbara Pratt and her staff also have the same approach. We are blessed to have ANB along with its internet banking service for our banking needs!

Everyone at this bank was extremely friendly and helpful. I researched local banks, because I…read morewanted to change from the bank that I had used for many years. Gaby explained all options, answered my questions and was very knowledgeable. She also encouraged me to call or come by any time that I had questions. Judith R.

I love this bank. It's on main street, has lots of drive thru lanes, an ATM and all the angels…read morefrom heaven to help with the dyslexic bookkeeping you present to them. Cozy decor, quick to help get in and out of the safe deposit boxes, and they always seem to have coffee, snacks, calenders, advice and services you didn't know you even needed...you have to bank here, you won't be sorry.

I opened an account at this bank and was floored at how helpful and honest the staff was. They…read moreconstantly go out of their way and are very informative. My mom, who is 86, banks at this bank also and I feel really good knowing that these are the type of people who are dealing with her and her money. The 800 customer service number is also friendly, but gets it wrong sometimes with the information, but their honesty makes up for it! Lots of banks out there (I have two other open accounts at other banks) - put your money in this one.