I contacted this towing company and was initially given an estimated arrival time of 20 minutes…read more After more than 20 minutes had passed without any update, I called back to inquire about the status of the service. The tow truck driver who answered was immediately rude and unprofessional. Due to the poor customer service, I decided to cancel the request. At that point, the representative became hostile, yelling profanities and directing racial slurs at me because of my accent. This type of behavior is completely unacceptable and reflects very poorly on the company. No customer should be subjected to harassment, discrimination, or verbal abuse for simply requesting an update or choosing to cancel a service. After I canceled the towing service due to unprofessional and delayed service, the situation escalated further. The representative continued to call me multiple times in what appeared to be a harassing and taunting manner. During this calls, he used extremely vulgar language and made repeated offensive racial insults targeting me because of my accent. the behavior was aggressive, abusive, and completely unprofessional. I will be filing a formal complaint with Consumer Affairs and reporting this incident through the appropriate channels.

Emanuel picked up our car, brought it to the dealership and then proceeded to let the car roll off…read morethe tow truck directly into a pole. This caused $10K in damage which he agreed to pay, until it was time to settle at which point he stopped answering his calls. I have video and photo proof of his gross negligence - call at your own risk.

Jason the truck driver dropped my car off in New Jersey last Saturday night before xmas and forgot…read morethe key. It is now a week later and having given him an attempt to return the key it is still Mia and my car is sitting in Jersey unable to get work completed. However he did make sure to get the tolls reimbursed at almost midnight!

They never came to move a car blocking my driveway I texted them & no one ever answer me be they…read moresaid they where on their was that was early this morning it is now 4:53PM no one ever go back to me or came to move the car

Great company. Towed my utility body truck to the scrap yard for me…read more Operator got the truck out of a very tight spot. Had to shift and swail it like steel tuna. Bruce was friendly and personable. Great value for the work they did!

Best towing company I've ever dealt with they were so fast nice customer service really great…read morepeople highly recommend

abc towing helped me in a bad situation and made it better . i appreciate their services , would…read moredefinitely recommend if you need a tow service

Great company to work with! They loaded my stepdeck trailer with an oversized dozer and did a great…read morejob! I would definitely work with them again!

Great and fast service. The driver Zack was very courteous and gentle handling my car…read more Knows exactly what he's doing. Got to me faster than expected I wasn't able to get my coffee since he got by me in supersonic speed lol. Local guy but knows how to get every where quick.

My mother car wouldn't start so she called her insurance company and they sent Zach from SuperSonic…read moreout to jump my mother's vehicle. After he jumped the car he reached inside the car and snatched her keys out of the ignition trying to force her to pay for towing when she did not need that service. He then blocked her vehicle with his tow truck. She had to call the police for him to move. I would not recommend this company.

The one and only reason this company received one star from me is because of Elvis. He was very…read morepersonable and kind. Firstly I was told that this tow truck company would come and retrieve my car in less than an hour. It took over three hours with them constantly pushing the time later and later each time I called. Thankfully Elvis managed to get my car to the auto body shop in one piece and all was well! Upon getting my car from the auto body shop this morning and driving home i noticed that the tow hitch was still in the front of my car which i tried to pull and get out. I called the company since they mistakenly left it in and spoke to rich, Richard, who would not give me his last name although he obviously knew mine. He told me try to do it myself or come to Manhattan. I told him i couldn't and i wasn't coming out to Manhattan from Brooklyn for something that was their fault. He then had the nerve to ask me if i had a boyfriend or a husband to which i responded no I'm a single woman what in the world. He was beyond unprofessional and unhelpful!!!!! This is not a company that i will be using in the future!

These guys are awesome! I called for an oil change- they said after 1. I got there at 12:30 and…read morethey took me right away. They let me sit in the office to do some work while waiting. They were fast and nice. While there they noticed my tail light was busted. They ordered one right away and told me to come back the next day in the afternoon. I went two days later. I just showed up- they said stay in your car. They did it for me right there while I was waiting. Fast and nice and that's what I want. I can not speak to prices because it's a fleet vehicle so I never see the cost. This is not a fancy place where you go in, wait, have coffee in the lounge etc. It's a dirty- greasy garage- and as long as they stay as fast and courteous as they were- that's plenty good for me.

I was stuck alone, midday in a busy thoroughfare. These guys were so accomodating! Friendly and…read morefast, they came, not only got me out of a dangerous situation but were willing to transport me well out of thier region and back home!! I cant be more thankful for this. I definetly recommend them for your towing needs. They are a family business so i appreciate that they understand when the working person is in a bind. Thanks for all your help guys!!

great service ! fast and was very careful to handle my car, local business owners, good quality…read moreservice