After submitting pics of the damage I received a quote for my repair. Dropped it off on Friday and…read morepicked up on Monday. Quick and friendly service with payment options that prefer debit transactions vs MC/Visa.

Thank you for engraving the Grad gift so quickly. A great…read morejob, elegant & she loved it. Thank you Anna & company. Although we travelled by train, etc., from Langley, the trip was worth it.

This business takes advantage of seniors and should be investigated for questionable activities…read more My 70-year-old aunt has a heart condition and required a medical bracelet that she wanted a simple engraving on, she could not afford the monthly cost of the official medic alert and just needed a way to tell emergency responders to not perform CPR due to her previous open-heart surgery. Unsure where to purchase one locally, the nurse who was visiting her did an online search and found this business. She called the location to see if they had them in stock and was told they had them and was quoted a price. When my aunt arrived at the shop, the salesperson, Mary, told her a different price. I think it went up by 30.00. She explained that the one my aunt picked out was different from the one quoted. Fair enough. So my aunt picked it out and she needed the engraving to say "No CPR. Do not resuscitate." About 20 or so characters, which they quote on their website as being $30.00 for 20 characters. When my aunt picked up the bracelet she was shocked when she was charged a grand total of $349.00, how does a bracelet that costs $135.00 dollars, plus engraving that should be about $30 dollars, translate to $349.00 when it should have been no more than $190.00 with engraving and tax? On top of that, the salesperson, Mary, was quite rude to my aunt. The bracelet was loose fitting but Mary kept telling her it was the right size even though it was big enough to slip up her forearm and get caught in things. They did at least resize it for her but not without convincing and Mary, being completely rude. They overcharged my aunt, a senior who is not well, and living on a very small senior income, by roughly 160.00. Do not shop here.

** Long review. For good reason **…read more I have waited more than a few months to write this review, as I didn't want to be hot-headed while doing so. To be clear, this review is to caution others who would like to avoid an experience like mine. I'd initially gone to The Engraving Place based on the positive reviews listed on Google. When I first visited, the owner/manager (?) of the shop, Mary dealt with taking my engraving order and she was wonderful and easy to deal with. I was bringing in my engagement ring (a silver, hand engraved band with an intaglio stone signet) for a custom hand engraving and had typeset the words in detail, which had cost extra but would have been well worth it. Then, picking up my ring and checking out the engraving - which was nice...I thought nothing of it. It wasn't until I WAS PROPOSING TO MY FIANCE, literally during the proposal, that we noticed the stone on the face of the ring had been completely replaced with a new one. It is still undetermined if they had replaced the entire ring in the process. This was done without any consultation, notice, or apology. They had simply hoped that we wouldn't be the wiser. IMMEDIATELY after proposing, I wrote to them asking what had happened and if they had replaced the stone without asking me. It was only then that they admitted to what happened. After much back and forth, they agreed to give me a refund, but only after I showed up at the shop demanding for one. Initially, they proposed to find me another ring and substitute it for the one that they damaged. Once more, I spoke to Mary, and not to the person who had supposedly broken and replaced the stone on the ring. If you have an item as personal and hard to find as a sentimental heritage or bespoke piece, I would not trust this establishment to handle your piece with care. Proceed with extreme caution.

Star Name Tags & Engraving have made me a couple of custom plaques for various projects. They are…read morealways very helpful and have a quick turn around time. The products are of great quality and also affordable. Highly recommend!

From the owner: - Name Tags - Signage…read more- Engraving - Lamicoid Tags - Trophies - Awards

Quality and expert work with extraordinary service! This is the place to go! Thank you Julie for…read morehelping us make our grad gifts that next level special. Highly HIGHLY recommend!

Tammy at Bay Engraving handled my order for several name tags. She was considerate, professional,…read morehelped me in product selection and had the order completed in a couple of days for an event. Excellent service and results on the quality of the name tags. Picked them up from Kurt. Nice job guys!

Sad occasions brought us to this wonderful store!…read more With the passing of a few of our elderly family members in the past few months, we had learnt a lot about how to face the life stages towards the end of our stay on this earth. Our Funderal Advisor recommended us to contact Permel Engraving to get some ideas about creating a Plaque for our loved ones to be placed in their Niche. Robin, the Designer/Technician at Permel is extremely helpful and friendly. He patiently explained to us about different materials, designs, and they way it will look etc. His professionalism towards the whole process, made us feel at ease at this difficult time. No only did they do a good job of the final product, they even accomplished the task in a shorter time then they had previously promised!! Thank you Robin and your team for such a great service! Also, with a lot of human touch!

I called this afternoon with a crazy request and Craig was incredibly helpful! Thank you!!!read more

I had a small plaque engraved here for a picture frame and I can't say enough good things about the…read moreservice & quality of work! The gentleman who helped me was very friendly, and he went above & beyond taking the time to discuss exactly what I wanted. The finished product was absolutely beautiful, and the price was more than reasonable! I will definitely return next time I need anything custom engraved!

We brought in a stainless steel item for laser-engraving and they had a great product ready in…read moreabout an hour! ...Polite and professional and also one of the only engravers in Vancouver open on a Saturday.