My son wanted money towards a new gaming system he actually plays, so we called this store to see how much Video Palace would buy his Oculus Quest 2. This system currently sells new for 400.00 at Walmart. Verbally over the phone the guy said, "I could give you 145.00 for it." Already a bad offer, we drive there and the guy inspects it then proceeds to tell us, "Okay 125.00." Upon telling him that he stated over the phone 145.00 and not 125.00 (which was absolutely true), he continued to lie and insist he stated 125.00. On eBay, a used Oculus Quest 2 sells for a little more than 200.00. It was a complete rip-off and he knew it but that's how he operates -- He tells the customer a price offer over the phone, the customer drives and wastes gas to get there, then while you're there, he lowers the price and says, "I didn't say that," with a bright red face flushing full of dishonesty. Really? Let's get real here. This isn't Neiman Marcus. Never again. Avoid the game playing and incompetency of people who think you're naive because your son is selling his gaming system he never plays and just wants his own money for Christmas. I draft long thesis arguments in Biomedical Ethics and graduated from Indiana University with a master's degree and a 4.0 GPA. I am no imbecile. read more

Buyers beware! Very off putting experience in this store. The owner was more concerned with being in his office working on his eBay sales then helping my fiancée and I who are physically in the store. So much is behind glass or in the back and had to ask him for help from his office EVERY time we wanted to look at something. POOR customer service! If I want this kind of service id go on Amazon! This gives gaming store poor reputation. And another game store even recommended us to stop there. Never again! Calling that other store to let them know what happened. read more

Video Palace - Videos & Video Game Rental Near Me - Hobart, Indiana

This place is an absolutely awesome game shop and the owners are real nice

The best in the business, dedicated to there craft and research. The video palace is a family owned and operated business, that has always worked to serve the community. I remember them being open when everyone else was closed, one christmas eve. read more

Amazing selection of games. It's clear that the workers actually care about what they're selling.

Video palace is a great place to find old retro games and systems to today's latest releases. They also have a great selection of dvds, blu rays and other gifts. Great people who know their stuff. read more

I have been to this store numerous times for retro game hunting. It's a pretty cool store, but be prepared to pay scalper prices on retro games, sometimes even more then what scalpers charge!! The owner seems to be an OK dude, but he always hides in his back office. The older creepy lady with the white hair is definitely NOT a people person, does not say much, seems like she absolutely hates her job and does not want to be there or help folks out. They do have a nice exotic collection of retro games that disc replay would normally not have, but like I said, be prepared to over pay. Other than that, I enjoy checking this place out once every couple weeks to see what they got in. read more

The people here are the best! They are always friendly and very knowledgeable. We go here for the great selection of video games/movies but they also have comics, coins, jewelry, and memorabilia. read more

My experience has been great! Been here multiple times, owner and employees are very helpful and knowledgeable of their products! Highly recommend to anyone over any GameStop in the area. read more

I have bought many games and various items from Video Palace for many years. When choosing a game that you are not sure about they always seem to point you in the right direction and many people who have bought the game give their feedback most of the time. Great service. I highly recommend them for you next purchase on games and various items. read more

Great selection of games. Staff friendly and helpful. Would definitely go back.