He responded very quickly to my inquiry and came to my house same day. Very professional and kind…read more I'd recommend to everyone. Also, easy on the eyes! lol

Updating review to 5 stars, looks like we just had some miscommunication. Wish I had been more…read moreclear, thank you Raphael.

good service and fair price. Fast and helpful in helping me choose equipment for thermostat,…read moredoorbell and 2 outside cameras

They were great! They respond quickly to inquiries and the person that came out was friendly and…read moreprofessional.

Silvino was the technician. He was very professional and took extra time to troubleshoot a…read morecomplicated mess. Now I am back in business and know exactly what I need to do to max my speed. I highly recommend Installpros TX LLC

Silvino and the team were very professional and did a fantastic job on my work. They completed a…read morerework of my communications box in the master bedroom and hung a TV in my daughter's room. All of the work was incredibly clean and professional. I'd highly recommend the team for any of your home network or media needs!

NO ONE BUT them will ever touch my antenna. They are the best. He intstalled it several years…read moreback. Great service, worked great. A few years later, had roofers reroof my home. They moved the antenna and didn't install in correctly. Lately been loosing airwaves, not picking up, etc. Called Install-A-Jack back and he fixed it better than even before. They are the go-to company as far as I am concerned. They don't cheat people either. Honest, hard working and very reasonable. If I could rate this 10 stars I would. Thank you so very much

These folks are just the best. Always on time, worked through lots of difficulties with installing…read morecables in an old house. And just a joy to work with!

Brandon and team showed up on time, looking and behaving courteously and professionally. They gave…read moreus good advice on a configuration to meet our needs and took care of the job: outdoor TV, soundbar, outdoor speakers, and indoor TV installation. A few days later and working around our schedule, Brandon came back once we received a device we were missing to help us install and configure it. Great service, very knowledgeable and reliable. Will use them again and highly recommend them.

Excellent customer service! Installed my home theater system 4 years ago. Absolutely zero…read morecomplaints! Look to rehire again! 10/10

Awesome professional work, will definitely keep them in the contact list for future projectsread more

Jose is the best!! He updated our whole house system and we are so pleased with the result! He is…read moreknowledgeable and diligent. Also explained our new Sonos system in plain English...

Julio, Eric and Zach were absolute wizards. I had a particularly difficult installation with 4…read morewireless access points, a camera, and center speaker. I was not sure they would be able to get wires to all the wireless access points. The guys worked hard and were able to get everything installed and when they left the house was better than when they got here. The WiFi is way better, there is no speaker sitting on the mantle, and we can see every package on the porch. Thank you Empire AV.

Yep, I gave this place 5 stars 4 years ago, but I'm updating my review due to my most recent…read moreinteractions. We recently needed troubleshooting for our home theater system and my husband made numerous attempts to reach someone at Empire for assistance. Calls were not returned and when he did manage to speak with someone about a service appointment, all he could get was "maybe we can stop by on Friday". Not exactly what we expected given the money we initially spent. Needless to say, no one showed up on Friday. We ended up finding another company that not only returned our calls, they sent a tech out a few days later who quickly resolved our issue. Then he went through our system and pointed out some optimizations that, honestly, should have been made during the installation. When you invest in Control4, any updates/changes have to be made through a dealer, so it's extra annoying when the dealer you purchased through no longer wants your business. We look forward to working with our NEW dealer to install additional home automation and home theater components.

Audio and Video Dreams made this easier than I imagined. Upgraded the entire Home Theater with new…read moreflush mounted speakers, new receiver and new sub-woofer. Very Professional, communicated well, reasonably priced and within Budget. He also cleaned up the mess of wires I had prior to the installation. Thank you Robert.

Outstanding craftsmanship and professionalism, Audio and Video Dreams did an excellent job mounting…read moreour extremely heavy floating shelf. Many others wouldn't take on the job due to the weight of the shelf, but Audio and Video Dreams came in with a plan and got the job done . We are extremely satisfied with the result and would recommend their services to anyone.

I can't say enough positive things about Grand Slam Audio Video! These guys are amazing! We needed…read moreour Control4 system upgraded along with adding a mesh network and expanding our Ring camera/security system. John came and listened (really listened) to what we wanted to do and very patiently explained and answered all my questions. His team of technicians are top-notch and are so pleasant to have in my home. When they finished, they not only cleaned up their own mess but also the disaster that the previous Control4 company left behind. I would give them 10 stars if I could!

We can't begin to express our satisfaction with Grand Slam AV & Security. The patience and…read moreknowledge that the crew at Grand Slam has if off the charts. Their pricing was fair and competitive. The service they provide after the install has been superlative. We have a question they respond in minutes. The service that John, Jared and the entire crew provide is fantastic. -Stuart and Lori Speer

Great price and service. Cal was very communicative and explained everything along the way. Plan on…read moreusing again for future projects.

Seemed nice and knowledgeable over the phone, but the communication was atrocious. He wasted…read moreseveral days that I could have spent finding a company that wanted to actually get my job done.