Working with Kevin Ward was a great experience. Very professional, detailed, answered all of our…read morequestions quickly and accurately as we moved three policies to this firm. Highly recommend this firm and working with Kevin.

Our realtor referred us to Kevin at Benjamin-Fry Insurance and we have nothing but great things to…read moresay about him! Kevin was able to help us bundle our car insurance with our new homeowners insurance, and we saved a lot of money in the process. He also guided us every step of the way and made the process seamless. Homebuying/ moving can be stressful, so it was a huge relief to have this part of the process taken care of for us!

Ron was extremely helpful for the questions I needed answers for. He took the time to go over…read moreeverything in details and also provided other solutions for me that I did not think of. If you need support in Texas, I highly recommend giving Ron a call. He is not going to oversell you or make you pay for something that you do not need. Thanks again! #Fisher

Ron is very knowledgeable about the insurance industry and related issues. He has been helpful to…read moreme. His professionalism is awesome! Recommended.

We have used this company for many years and they have always been very helpful and willing to help…read moreus with any insurance problems that may arise. Jarrod has always responded promptly and helped me understand the whole process of ins. Which isn't always easy to understand.

For some reason, I was really struggling to find an agent who would help me get a home policy in…read moreTexas. I found this company on Yelp, and I'm so glad I called! Jarrod was the most thorough agent I think I've ever worked with. After we had a phone call, he took the time to send me a ton of info and compared my current policies with what he was finding. He got me great coverage that matched my budget. Definitely recommend!

I called this agency just to get a quote and to compare with others. I was impressed on how David…read morehelped me. He was also able to adjust limits and options based on what I want. He'd give recommendations but never insist. We had some bumps but they were addressed promptly. Overall I am happy with this agency and looking forward to be working with them in the future.

***Look No Further than Carrie Welch's Office***…read more I've had State Farm for 12+ years. I think I've used them maybe two or three times in those years. But that came to an end when I was moving my family and I across states. When I got here, I knew I needed to move my info over to an office here. I was looking at reviews and found Carrie Welch's office. Let me tell you, I am so thankful to find her office. An unfortunate incident ( this is my 2nd claim with them, I'ved had some bad luck lately....) had happened to me on Saturday night, I am even too ashamed to publicly say what happened. Let alone have to call insurance to explain what happened to see if I'm even covered. So I called and spoke to Dominique. Dominique was very understanding, kind and professional about my situation. Told me not to worry about it, gave me a little pep talk, and to stop beating myself up over this incident. His kind and great attitude kept my hopes up. He expressed to me that It's a big oops, but not to worry that he will get working on it. He called me back and assured me that my incident was covered. Let me tell you, I was ecstatic about the news! It was like a massive weight was lifted off my chest and I could breathe again, not to mention that the sick to my stomach knot in my stomach subsided. Throughout the whole process, Dominique has been very attentive with follow-ups and communicative. I am lucky and thankful to have Carrie Welch's Office, Team, and Dominique on my side. Their lingo is " like a good neighbor, State Farm is there". Shoot, the way I've been treated, I feel like it's family at this point. THANK YOU!!!!!!!

I was looking to switch Auto Insurance, and fortunately, I called Austin Insurance Group and talked…read morewith Dan, who is stationed at the Domain location. Dan went above and beyond to make sure I understood the auto insurance jargon and explained it in detail. If you need a company that will take the time to thoroughly talk through the information, please give Dan a call. He is amazing! https://www.aigtexas.com/

OMG, These people are amazinggg! They helped save me money…read moreon my Auto & Renters policy. They explained all the coverage's to me and helped me pick what was best for me. I highly recommend using Austin Insurance group as your Insurance Agents!

My experience with Lawhorn Insurance, in particular with John Moore, has been nothing but…read morefantastic. After an unfortunate lapse in payment for my auto insurance which was a first in over 7 years as a loyal customer of Progressive, I had my policy cancelled, and in turn my premiums tripled. Having talked to my then-insurance agent, I was told there was nothing I could do but find a new policy (with the new, much higher rates). Suddenly, I had no option but to look for new policies because of a mistake on my part, which my insurance agent should have warned me about. Having known John for years, I contacted him to see if there was any advice he could give me. He went above and beyond (keeping in mind he's not even my insurance agent!) to speak with progressive, discuss the issue, and after a stressful yet productive meeting, we were able to get my policy back up at the normal rates. He was with me throughout the whole process, expecting nothing back in return. John literally saved me thousands of dollars a year, when other insurance agents had no answer, or desire to help me. I will be happily moving my business over to his agency, and recommend anyone looking for a smart, an trustworthy agent, to do the same.

John Moore was recommended by my brother-in-law. I was looking to insure a 25 year-old vehicle that…read moremy current insurance wouldn't touch. Once I explained what I needed, John took the time to find the perfect type of policy for us. He saved us lots of money on a full coverage policy. John is very personable and gave top notch customer service. I definitely recommend his firm.

Very Professional and the take great care of you! Very Blessed to have them. Family operated not…read moreCorporate America.

If you own a home or business in Central Texas, you should seriously consider Watkins as your…read moreinsurance agency. Not all agencies are created equal. The Watkins Group in an independent agency which means that they work for you rather than any insurance company. If you ever have a loss, this is when the value shows up. They handle the claim and you get the money back that you should get. My policy also includes mechanical breakdown coverage so I don't need a separate home warranty from another company. A few year's back, I had to have my HVAC system replaced. My out of pocket cost was $500. I highly recommend this agency.

I recently retired and have been doing research on Medicare and all the various options offered. I…read morewatched numerous You Tube videos and found that Abt Insurance did a very good job at explaining the various options one has. I decided to scheduled a meeting with them to learn in detail the options offered. My agent Abbie was amazing! I thought it would be a short introduction meeting but after about an hour or more of speaking with her I felt so well informed that I asked her to give me time process all the information she shared. Two days later I called her again to clarify some more questions I had and she quickly scheduled a call to help me. Abbie was so knowledgeable and explained things so well and really cared that I made the best choice for me. She really cared that I made the best informed decision to the point that she told me not to rush that even on New Years Eve she would process my application, so I would begin coverage on January 1st. True to her word, I reached out to her and she completed my application. If you want to have a great customer experience call Abt Insurance and ask for Abbie.

Abbie Howland and her team at Abt Insurance helped me undo the bad advice I had been getting for…read moreyears on my medicare insurance. I've worked with them for several years now and they are simply the best. Not only is their advice correct, they seem to go out of their way to do all the paperwork and other ugly processes for me. After discussions and a decision, the only thing they ask me to do is to sign an form on the internet and I'm done! Excellent assistance from excellent professionals!

I have maintained insurance with State Farm for many years, and I appreciate the incredible…read morecustomer service provided by Corrine Howard and Bob Jennings. They are helpful, attentive, and responsive, and they make me feel like part of the family! I recently had to file a claim, and I am thankful for having such a helpful and efficient team to work with!

I was very impressed and pleased with this company. I sent out a Yelp request for renter insurance…read morequotes and was contacted almost immediately. Sylvia called me and, a few questions later I had a quote I was very happy with. The paperwork was completed and emailed to me within 20-30 minutes. One of the best customer service experiences I have had in a long time. 5 stars!

Carlos made this incredibly easy from start to finish. He walked me through everything clearly,…read morefollowed up once, then actually gave me space to decide without any pressure, which I really appreciated. When I came back to adjust coverage and explore bundling, he was fast, thorough, and found every discount I qualified for. He made the whole process simple and seamless. I moved forward with State Farm for my auto and added another policy, and I'll absolutely be going back to him when my home coverage is up.

I was a State Farm customer for several years and had an excellent experience with my previous…read moreagent in Denver, Lori Rickert. Her office was consistently responsive--someone always answered the phone or returned calls promptly. Unfortunately, my experience with Kenny Hill's office in Austin was the opposite. It was extremely difficult to reach anyone by phone, and my messages often went unanswered for days or weeks. Even after following up multiple times, communication was inconsistent. This became especially frustrating because I expect timely responses when dealing with something as important as insurance. I eventually switched to a different agent, and the difference in professionalism and responsiveness was immediate. Based on my experience, I would caution others who expect regular communication and reliable follow-through to look elsewhere.