Never see the doctor only nurses or PA, have COPD and emphysema, did not have a breathing test in over a year, ordered CT scan which continually gets denied, records were not updated I found out on one of my visits! read more

my husband was scheduled for a sleep study (for the 3rd time) on dec 10, 2025 that he did not go to because the clinic told us that they will verify it with the doctor first since he already had a 2 sleep studies, one at home and one in the lab. they did not call to confirm or call at all about the appointment. when i called them the day before the appointment i was told that its very late to cancel and that i need to go but i explained to them that we have been waiting for their call but they did jot bother calli ng at all. we ended up rescheduling the appointment but we were still charged no show fee of $200 even it was the clinic's fault for not communicating with us. we also overpaid and has a negative balance that we were supposed to get back but the clinic doesn't bother sending a check but is very good at charging people. i filled a dispute and refund, i better get this money back. also, not coming back to this clinic anymore since they want to keep charging patients unnecessary tests and multiple sleep studies. ridiculous! they care more about money and not their patients. read more

Started out good but when I went back after meds not working for my Asthma he just wanted to change my medication, not interested in why, don't even know if it is Asthma or something else. Just wants you back si he can charge another office visit. His office staff changes every few months it seems like, they don't call back either. I do like the NP Samantha read more

As if wait times weren't already a joke, up to 3 hours for a scheduled appointment they sent emails out today that for the low cost of $1,500-$2,500 a month!! You will be seen on time and get longer appointments. This is a sick joke... and I imagine wait times will now mirror that of the DMV be ready to take a whole day off to go to the doctor. Care isn't bad which is unfortunate given the absurd amount of overscheduling read more

Vikas Sayal - Robbery! - Internal Medicine Near Me - Henderson, Nevada

Extremely unprofessional!!! Rude, no communication and totally mismanaged. I had to make my first appointment far in advance as they said that they were booked up. I received an appointment confirmation 1 hour before my scheduled appointment. Thumb we got there they said that there were no doctors available. I showed her my text confirmation and she looked at me as if I came from outer space!!! DO NOT USE THIS DOCTOR read more

This is the WORST, most uncaring "medical" office I have ever seen. My mom was a patient here. She passed away in September and they know it. After her death, I had to deal with excess supplies that they sent to me that we did NOT order. You can never get anyone on the phone. The front desk staff are always on their cell phones. Dr. Sayal is cold and aloof. He kept pressuring my mother to have a sleep study which would have done her no good since she had advanced COPD and did not want to wear a mask over her face. The nurse practitioner that he pushed onto us off was a rude woman and a know-it-all. I wouldn't go here if they were the last pulmonologist on earth. And, they keep calling me for scheduling! My heart breaks that these were the last "professionals" my mother had to deal with before her passing because they couldn't care less. read more

Just horrible. Doesnt pick up phone or respond to voicemails. Sends in wrong prescriptions. Honestly the staff here is so incredibly bad I dont know how this Dr stays working read more

The office staff doesn't answer their phones or return messages. I found an e-mail and wrote to them about my concerns and nobody replied. I made an appointment with Dr. Vikas Sayel and met with a PA who was unprofessional. She refused to give me the contact information nor the name of the ent surgeon who is supposed to do my Inspire implant for sleep apnea. This is the Henderson office. I have not heard from anyone after three weeks. I will have drive to their offices. If I don't get answers I will call Darcy Spears and go to the R-J medical reporter. They diagnosed me with sleep apnea. Now there's no followup. I suggest that Dr. Sayal close his other two offices and straighten up this one. For the live of God in 74 years I've never seen a business run so unprofessionally. read more

Ridiculous wait times, poor care! Read reviews on line for additional information. Poor office experience. MD more interested in his sleep center & charging "extra" to be guaranteed shorter wait time in the office! read more

Had appointment with doctor at the bullhead city office. Drove 45 minutes and the nurse wheeled in a computer so the doctor could do a computer appointment. I was never informed they were changing to a teladoc appointment and if I had been, that could have been done from my home. The reason for the appointment was to get a refill for C-pap supplies and he did not do the refill, and the office will not return my calls. He also prescribed an inhaler, not the medicine for my nebulizer that I requested. He might be the doctor, but this is my health and he was not interested in listening at all. read more

I'm not sure how this place even qualifies for being a lung specialist when they have never once listened to my lungs or wear a stethoscope. Their only goal is to push experimental and expensive drugs because they get kick backs. They are utterly useless and rude to boot. To tell someone they don't need oxygen when they literally use 6 E tanks a week, is hypoxic, has sleep apnea, severe asthma which is basically COPD at this point, and get intubation while in the ICU is wildly unprofessional and unethical. I would encourage anyone considering this place to look elsewhere. Maybe outside the state of Nevada. Healthcare people here are a tragedy. Again, they only want to push unaffordable injections on someone they don't know about even know if they need it is disturbing. You've been warned! read more

I had my first appointment with Dr. Sayal as a new pulmonary/allergy patient two months ago. The office sent me several reminders and asked me to fill out the patient profile on-line before arriving to save time. His Henderson office is in a new building and the waiting area was comfortable and the front desk staff were friendly and professional. I've had a total of 4 appointments here and the average wait time was 15 minutes. Dr. Sayal comes across with a pleasant demeanor and genuine caring for his patients. He has examined me, gave me a treatment plan, and answered all my questions. He did not rush our appointments which is always appreciated. I can see why he has such high Google reviews. They are well deserved. read more

Unprofessional never go here again ,, checked me once wrong diagnosis didn't ask the right questions receptionist rude

His office sent another person's records to a provider of my husband's. When it was pointed out to them, they never contacted us to rectify the issue, apologize or correct the issue. This delayed my husband having several diagnosis' added to his Department of Labor White Card. Needless to say we did not return to him. After seeing another provider we also had it pointed out to us that his staff did not correctly perform his pulmonary function studies. read more

When I first started seeing Dr Sayal, it was easy to contact the office via phone. Fast forward to the current day, I call and there's no answer and the voicemail picks up. I've left several voicemail messages over this year and not one of them has been responded to. It's a 40 minute drive one way to Dr. Sayal's office for me, so it's not that I am nearby and can stop by for assistance. With the cost of everything rising, no patient should have to drive to the office for assistance. Last week, I did just that. When I enter, I see one of the young ladies at the front desk on the phone, which is the person that's usually eating and on her cell phone whenever I come in for an appointment. The other young lady at the front desk appeared to be new, as I haven't seen her before. I tell her that I've been calling all morning since they've opened and the phone just rings and goes to voicemail. She just says oh the phones have been busy today. I told her this happens no matter when I call. There was no empathy there at all. When you do have an appointment, it's a long wait. The waiting area is overcrowded. Granted I don't know what others are being seen for, yet at my last visit, I witnessed people that came in long after I did get waited on before me. This office has a lack of respect for people's time. Now, when Elise was here, she was thorough and listened to you. On the other hand, when being seen by Dr. Sayal, the visit is rushed literally. Your questions get overlooked, as well as your concerns. While I have tried to give them the benefit of the doubt, a patient not being able to get in contact with the physicians office via phone is ridiculous. No patient should have to physically go to the office to take care of something that can be done via phone. I wrote a note and faxed it to the office. The fax was transmitted successfully. Yet, I still have not heard from anyone at the office. I tried calling again and still no one answers the phone. Hopefully, the office manager will see this and do something about it, so that phone calls are answered and calls are returned after voicemails are left. Otherwise, I can't recommend this office to patients. read more

Had a Dr appt 9-4-24 had a breathing test done, had a follow up on 9-6-24 recieved a call that i had a balance due of$310.0 which i did not know about I did not have any money at that time, so The Office girl that called said i wont get my results with out making a payment...they let me take the test so my insyrance could be billed but are holding my results hostage i know i have a balance of $310 i was told by office staff. but to hold results from a patient because they cant pay???????? Also was tol management would call me...here it is 6 days later and nothing from Dr Sayals office really like the medical staff....office staff could work on there phone skills Sad day when Dr Office care more about money than patience Still waiting for Dr Sayal to call me read more

Referred for an overnight sleep study. Clean and professional, but so many leads to head and body made sleep and moving impossible. Later requested a referral for a sleep mouthpiece device twice. Never heard back from them. read more

Game changer! It was my pleasure to be seen as a new patient by Dr Vikas Sayal, FCCP, and his staff this afternoon! I was in need of continuity of pulmonary care and was dissatisfied with another provider in town that had unacceptable follow up and totally dropping the ball. I am completely satisfied now!!! I did spend time filling out online new patient forms at home prior to my visit today. I appreciate this as an expedited and helped me prepare for my appointment. Having all my history readily available helped the staff and Dr Sayal address all of my concerns and issues. I truly feel that I am in excellent hands. I have a good plan now and I feel confident my issues will be safely monitored. They were excellent reviews online of Dr. Sayal which let me see care under his direction. So happy. If you are in need of a great experience pulmonologist, check out a Dr Vikas Sayal at Pulmonology Group, LLC at 2904 Horizon Ridge Parkway, suite 100 , Henderson, NV 89052. read more

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Went there for a follow-up after being hospitalized. It was the most horrible experience I ever had. First, the receptionist is unprofessional and very rude! My appointment was 1215. I didn't get in to see the doctor until 1 hour and a half, then Doctor Sayal came after waiting 25 minutes and introduced himself and asked what brings me there, I looked at him with a confused face and u have been attending me in the hospital for 9 days and u are asking why I'm there, unprofessional, he then asked questions, and then checked me for about 3 seconds unbelievable!!!!!! Then I said I'll see you in 1 month. I feel I wasn't treated professionally at all very sad... I waited ng there, no one came to check me out. It was horrible My friend had to ask what's next, walked out to the receptionist again, and was very rude Finally left at around 215pm. I'm not sure why I was there I already have my own pulmonary doctor who is angry that the hospital Saint Rose Sienna didn't contact him...... something should be done about this doctor and his team!!!! read more

I posted a one star review earlier today 3/20/24. We had had an 11am appointment but no one came in so we left at 12:30pm. But something happened when we returned home that never happens. Dr. Sayal called us. He was out of the office with severe flu and apologized that things don't happen like they did at his office. We set a televisit for this afternoon and Dr. Saval was very gracious and thorough. Finally, a real doctor. Totally redeemed. read more

Dr Sayal is knowledgeable, professional, nice and caring. If this review was only about him, I would rate 5. However, some office staff don't deserve even one star. There is no way to contact the Dr after visit. You call over and over, leave voicemails, or even talk to someone and they are simply supposed to deliver the message, but they don't care at all about the patients. Even when Dr wants you to call and report if your symptoms are worse, there is no way to contact him. read more

The Assistant Manager, Jay Jay, is very confrontational and argumentative. I phoned and spoke with Madison regarding my bill. She eventually ended the call and falsely claimed that I had hung up. I was using my office phone and didn't disconnect the call. I didn't behave rudely towards anyone. I called simply because I needed their assistance. According to Jay Jay, Madison told her that I had hung up. Jay Jay claimed they couldn't do anything for me. She continued to talk over me with a hostile demeanor. Eventually, I was able to inform Jay Jay that my insurance had reprocessed everything. Jesus! Who hired this woman to work in customer service? I had a pleasant experience with Dr. Sayal, but the unprofessional behaviour of the staff tarnished the business. read more

Dr. SAYAL happened to be the Dr treating my dad since he was discharged from the hospital. We don't really know too many good specialist in the Valley. The Dr is very nice, and according to my dad, he's had a good experience all these year with Dr. Sayal. The office staff and manager kenjal is where the problem is. No one is ever on the same page. I've constantly been given wrong and diff information from all. That's a shame that wrong info came from the manager herself. She was so confused and was so clueless about medications. I thought I was getting everything situated but nope. In my opinion, as a manager, he or she should have some clinical knowledge. Being in the medical field myself, as an RN, I have to be on top of my parents health and appts and Sayal's staff doesn't make it any helpful. I'm glad I was able to speak to Sayal himself to get a better understanding of my dad's treatment plan. But as soon as I hang up, it's my words against his staff. I do hope he takes my feedbacks seriously because his staff needs major help to run his office better. read more