As a first-time pool owner, I was overwhelmed when I realized how outdated and messy my pool equipment was. I reached out to a few companies for help, but ultimately chose Justin from Viking Pools & Spa, and I'm so glad I did! Justin is everything you'd hope for in a pool professional: reliable, knowledgeable, and incredibly thorough. He took the time to assess all the issues, fixed everything that needed attention, and completely reorganized the PVC piping so the system now looks clean, modern, and professionally installed and I can control every aspect from my phone. What really stood out was how clearly he explained the entire system to me. He broke it down in a way I could actually understand, which gave me so much more confidence in maintaining it going forward. He made the entire process smooth and stress-free, and his work truly exceeded my expectations. If you're looking for someone you can trust with your pool, I highly recommend Justin and Viking Pools & Spas! read more

Justin at Viking Pool Service has been wonderful to work with and has done an incredible job on two different projects for me and my 1980's-era in-ground pool. I would highly recommend him to anyone looking to build, repair, or replace any equipment for your pool. The first project a few years ago was to replace my outdated single-speed pump with a more energy-efficient variable-speed pump. I decided also to replace the old rusted mechanical-dial electrical box with an internet & app-connected Pentair EasyTouch panel, new automatic valves, and all new plumbing. I started with calling a few companies to come look at my setup to get some estimates. One company didn't return my message. Another company made an appointment with me and never showed up for it. Yet another company came out (the owner and his assistant) and they both spent almost an HOUR with me. They were very friendly and very knowledgeable, but they never sent over the estimate and didn't return any follow-up calls for some reason. Maybe they were too busy with other jobs. (If you are reading this review, perhaps you've encountered the same.) Justin at Viking Pool Service returned my calls, showed up on time for our appointment, proposed a much better solution than the other one that I did get and at a better price. He showed up for the job when he said he would and wow! Excellent craftsmanship. The way he re-organized the existing mess of PVC runs and valves and got everything installed was clever and way better than before. Sooo happy with the finished result! Love the convenience of running and programming the pool from my phone way more than I thought I would. This year, my pool heater finally went out and needed a replacement. I didn't bother to call anyone else this time for an estimate except Justin. Again, what an excellent job he did from start to finish. A day or so later we discovered a small leak coming from inside the heater, which turns out to have been some internal part that the manufacturer didn't seal correctly. Justin came back the next morning at no extra charge to take the unit apart and fix/re-seal the component (some kind of internal manifold) that was causing the leak. Thank you, Justin! read more

Does not get any better than this. Super professional with all pool equipment. Expert level knowledge My pool gas water heater stopped working and immediate solution was needed to fix it. Within a day all was fixed. Thank You. Glad I found your company! Highly recommend read more

I have been working with Justin since 2010, and he is fabulous. My old tiger River spas hot tub was limping along and he was able to bring it to life at very little expense. Justin is a pleasure to work with, and his professionalism and knowledge are unparalleled. I would highly recommend Justin for all of your hot tub needs! read more

Justin was recommended to me by another one of his customers. I gave him a call and he responded quickly and we were able to setup an appointment to meet and take a look at my in ground spa which had not been working in a couple of years. He quoted me a reasonable price and scheduled the work as soon as the parts came in. He worked efficiently and I am very happy with the results! Even though it is a small in ground hot tub I wasn't comfortable yet with maintaining it myself so I also setup weekly service for Justin to come and keep it working properly. The pricing was reasonable and it is working great. I have already recommended Justin and would do so again. read more

Justine, from Viking pools, was wonderful , at everything. From installing all of our pool equipment, to explaining how EVERYTHING WORKS. He went, step by step, of what equipment , does what! Also explained how the app , on our phone works ! everything regarding our pool & hot tub. I truly trust what he does & says! Justin knows the ends & outs of every step, you need to know about your pool & hot tub. I won't have ANYBODY ELSE WORK ON OUR POOL BUT JUSTIN! He has been in the business in the north bay, for many years & knows his stuff! If ever you need someone to work / install your pool needs don't hesitate to call Viking pools ( Justin), he will get the job done! I was totally shocked to see how beautiful his work is. He sets it up beautifully & takes the extra mile & paints all your pipes a beautiful black color. O I can't forget, everyday he was here, he cleaned his area up, as if he was never here! You'll love his personality and his hard & beautiful work! And the equipment he installed you can barely hear it run. He installed Jandy & Polaris! Thx Justin, if we ever have any problems, you know we will be calling you! I LOVE MY NEW POOL AND ALL YOU HAVE DONE TO GET IT UP & RUNNING! read more

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Requested a weekly pool service quote via their website. I indicated my pool dimensions and contact info. It's been over a month and so far, no email nor phone call back. read more

What a hard working guy! Justin, the owner of this business is such a focused guy! He just left here after repairing our hot tub, he was so impressive - What knowledge! What patience! I asked so many questions about our hot tub, the chemicals, maximizing the functions - he understood and was patient with every question. He also told me about money saving and time saving tips. I highly recommend him! He did reschedule and I learned why in talking with him - he has a weekly route of care that he does followed by a weekly route of repairs. Busy Guy & Really knowledgeable! read more

Justin is incredibly knowledgeable. He has serviced our pool twice when it has stopped working or failed. Both times he came out he solved the problem very quickly and was able to complete the repair right away as well. A+++ service, professionalism and thoroughness. read more

Viking Pool and Spa Service goes above and beyond for their customers. They have extensive knowledge of pool service and equipment installation and are super friendly, trustworthy and professional. I wouldn't have anyone else in my backyard! They are the best! read more

Viking Pool & Spa Service - Pool Cleaners Near Me

Excellent service and honorable workmanship. I feel very comfortable recommending Justin to any of my friends or clients with pools or hottubs. read more

Justin knows his stuff. You can trust what he says. I had a year of green pool and tried EVERYTHING to fix it. Had a certain pool service give me an estimate which was astronomical. Justin came in, gave me a fair price, explained the problem, and fixed it completely in short order. You have to be careful who you let work on your pool. Have had this pool for 20+ years and have had mediocre service to the point I do most myself now, which I don't particularly recommend. The above nameless pool service replaced my filter grids all right, but last year sent out an apparently unqualified person for the yearly grid clean. My grids are now torn due to the pressure he left the filter at. The grids are 2-3 years old. Go with Justin. read more

Justin was amazing in installing a whole new system for our aging pool. Pump, heater, plumbing, and turning it to salt water. If you want your pool done right, Viking and Justin are the best!!!! read more

Viking Pool and Spa Service, with the overly-qualified Justin at the helm, deserve six stars for the exemplary and friendly service that Justin and staff provide. The pool at Fern Grove Cottages in Guerneville is totally well-maintained and is a welcome haven, especially because of the thorough maintenance provided. Viking is a MUST-use vendor for all pool owners. read more

We called our big pool company when the screaming of the pump started and they didn't follow up for two weeks, then couldn't get a tech out for another week. This guy came in one day to tell me everything about the issue and after we decided to go ahead he returned the next afternoon and replaced the bad pump. It's tons quieter than the old one and the pool's never been cleaner. Super knowledgeable, polite and neat from his person to his work and impeccable truck carrying a carefully curated selection of brands and models. He's the kind of workman you wish you had for every part of your house. read more

I've been using this company for over a year now and can't be happier. They are prompt and always take my calls. Any time I've ever had a question about anything they always give a quick and prompt response. Never an issue! They also take care of a another family member of my who is tough to please. They haven't complained once and that's saying a LOT! read more

I called Viking to service my spa, after reading a yelp review. Justin is very knowledgable, professional and thorough. He went over everything I requested for the spa. He provided much needed information on things as an Owner I can do to maintain the spa for longer lasting equipment and avoid water quality issues. I would highly recommend him. read more

If I could give zero stars I would. Made an appointment with him based on yelp reviews, he seemed receptive on phone about cleqning our spa, until I asked what time. He said around 11 but can't promise a time....um how do u set an appointment like that? Ignoring my misgivings I said I understand early or late, please call that day and let us know. My husband took the day off of work to be there....and he never showed up! I called his number, and now the mailbox is full. Now I still need to have it done, and have a pissed off husband and his boss for wasting their time off! read more

Can't say enough about Jason and his effecient manner regarding replacing our 20 year old pool equiptment. Our pump died and our pool was turning green...we had several people talk with us...all part of a big company ....impossible to trust...big charges. I found Jason and his company on line. We were so happy to support a local young business man... He told us exactly how to fix our problem and prepared three bids....we went with a total redo of our system and are very happy with the results!!! If you need pool repair ...run ...do not walk to Jason's phone number...you will feel that you were treated in a fair and honest manner. read more