As a first-time pool owner, I was overwhelmed when I realized how outdated and messy my pool…read moreequipment was. I reached out to a few companies for help, but ultimately chose Justin from Viking Pools & Spa, and I'm so glad I did! Justin is everything you'd hope for in a pool professional: reliable, knowledgeable, and incredibly thorough. He took the time to assess all the issues, fixed everything that needed attention, and completely reorganized the PVC piping so the system now looks clean, modern, and professionally installed and I can control every aspect from my phone. What really stood out was how clearly he explained the entire system to me. He broke it down in a way I could actually understand, which gave me so much more confidence in maintaining it going forward. He made the entire process smooth and stress-free, and his work truly exceeded my expectations. If you're looking for someone you can trust with your pool, I highly recommend Justin and Viking Pools & Spas!

Justin at Viking Pool Service has been wonderful to work with and has done an incredible job on two…read moredifferent projects for me and my 1980's-era in-ground pool. I would highly recommend him to anyone looking to build, repair, or replace any equipment for your pool. The first project a few years ago was to replace my outdated single-speed pump with a more energy-efficient variable-speed pump. I decided also to replace the old rusted mechanical-dial electrical box with an internet & app-connected Pentair EasyTouch panel, new automatic valves, and all new plumbing. I started with calling a few companies to come look at my setup to get some estimates. One company didn't return my message. Another company made an appointment with me and never showed up for it. Yet another company came out (the owner and his assistant) and they both spent almost an HOUR with me. They were very friendly and very knowledgeable, but they never sent over the estimate and didn't return any follow-up calls for some reason. Maybe they were too busy with other jobs. (If you are reading this review, perhaps you've encountered the same.) Justin at Viking Pool Service returned my calls, showed up on time for our appointment, proposed a much better solution than the other one that I did get and at a better price. He showed up for the job when he said he would and wow! Excellent craftsmanship. The way he re-organized the existing mess of PVC runs and valves and got everything installed was clever and way better than before. Sooo happy with the finished result! Love the convenience of running and programming the pool from my phone way more than I thought I would. This year, my pool heater finally went out and needed a replacement. I didn't bother to call anyone else this time for an estimate except Justin. Again, what an excellent job he did from start to finish. A day or so later we discovered a small leak coming from inside the heater, which turns out to have been some internal part that the manufacturer didn't seal correctly. Justin came back the next morning at no extra charge to take the unit apart and fix/re-seal the component (some kind of internal manifold) that was causing the leak. Thank you, Justin!

I met Frank to get an estimate. He was on time, very communicative about his actions to solve my…read moresevere pool issues. He's been on task100% impressing me on follow up. Let me bottom line this. Customers who engage him are LUCKY to have his expertise. I've had a couple other services over time resulting in disappointments.

The last thing I needed was a solar panel leaking. I called Frank Bustamante, the owner of Holy…read moreParadise Pools, and left a voice message. Frank responded within a day which made me happy. He said he would be by before noon. He showed up on time. He was friendly, professional, and he explained what the issue was with my Solar panel and he fixed it. He did not try to upsell me anything and he did explain what could happen in the future because my solar panels are extremely old. I feel like I know what to expect and to plan for it. But for today everything is fixed and good to go! I would recommend this pool company in Santa Rosa!

Great work always they're always fast and efficient! Best pool business around! 10/10 would…read morerecommend

John has been our pool service for over a decade. When our pool deck needed rebuilt, he helped us…read morefind the best contractors to do the concrete and tile work, coordinated the work and looked out for us. We came in under budget. When other equipment needed repair or replacement, John got us the best equipment with budget in mind. Friendly, always on schedule, easy to work with- John and his family take care of you. Grateful to have found him.

If you want a family owned,hardworking small business, that gets the job done and done right. Then…read moreNorthern Oasis is your pool service company. Omar and his two employees are honest, reliable and customer service driven. They go above and beyond and have competitive pricing.

We switched to Northern Oasis after becoming dissatisfied with the our previous company and have…read morebeen with Northern Oasis for a couple of years now. Omar has been very responsive to our questions and has always been very helpful. I feel the company has gone above and beyond in their service. Don't know why Yelp has this posted from an incorrect city and state. I am in Windsor, California

After 3+ years we decided to move on from this company who did some service work without prior…read moreauthorization. The owner told us he 'assumed' we wanted the work done when we actually only wanted to get his take on what was wrong to plan on doing the work in the future. When we reached out to him to discuss he didn't even have the respect to respond to our concerns. In addition after reaching out about this issue his tech never showed up again to service without any notice. This company nickels and dimes you for every little thing. When I interviewed two new companies they both told me everything would be included (all chemicals) in their monthly charge. Might want to re-evaluate what you are getting.....

It's been real "peace of mind" having Sebastopol Pool provide monthly service. The owner (Don) is…read moreresponsive to any concerns, and you couldn't ask for a nicer guy than "Gabe" to see on a weekly basis. Overall, great customer service from a knowledgeable team.

From the very first meeting with Ernie we felt very comfortable having him help us remodel our…read morepool. He is very knowledgeable and has great people who work with him. Ernie worked within our budget to make our dreams turn into reality. We can't wait to use our pool this season. Our only regret is we would wish we would've had his crew do our pool decking too. This was our mistake. Everything else turned out beautiful.

We have a cover and an immaculate pool up-to early this year when we found algae growing on the…read moreside of our pool along the steps. Found out they were simply throwing chlorine into our pool once a week rather than using our chlorine tower. Beyond Pool Care started good a couple years ago, but has gone downhill since late 2020. Started having very high turnover so different people cared for our pool every 2-3 months. Our emails used to be responded to with a day, but starting recently, responses take 4-5 days. And now, they simply didn't attend to our pool last week and nobody replied to email.

Very professional, knowledgeable and reliable. They are doing and excellent job maintaining the…read morepool.

I highly recommended ATL AquaticS for the servicing of your pool. Chris is professional and…read morethorough . He does excellent work from cleaning the pool to maintenance of the equipment . Very knowledgeable and friendly service

Requested services for pool maintenance and was initially happy that Saul was able to "fit me in"…read moreto his schedule. Definitely hire this company if you: Are not looking to not have your pool skimmed or have any leaves cleared from your cover. Are not looking to have baskets cleared in entirety. Are not looking for someone to tend to your pool for longer than 5 minutes per visit. Are not looking for a professional and/or customer service oriented attitude. I can see why others have posted here that their pools eventually turn to slime.

Saul has been taking good care of our pool and hot tub since we purchased our place in 2017. As…read morefirst time pool owners, I'm sure he's exhausted explaining things to us, but you'd never know it. He's patient and thorough. He's helped us out with: - Our old and run down hot tub that busted a hose - Our new hot tub that got overwhelmed when guests failed to put shock into - A brand new filter and controller that has taken our average pool temp up by about 6-8 degrees (warmer in May now than it ever was in July/August) while simultaneously lowering our electric bill. - He's advised me on our new hot tub even though it's not his job to do maintenance on He's local. You see him in the community. He's accessible (important for weekenders and vacation renters). He's all around just a good guy.