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Viking Printing & Copying, Inc.

3.4 (5 reviews)
Closed • 8:00 am - 4:30 pm

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Services - Viking Printing & Copying, Inc.

Copymaking services

Printing

Scanning

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Staples

Staples

2.4
(93 reviews)

READ BEFORE GOING INTO A NIGHTMARE: Just left this Staples here at Roosevelt and Canal, to begin…read morethe first star is going to the mature blonde woman named Gail. She was professional, kind and flexible working with my boyfriend. When he entered she greeted, she understood that he wasn't that tech savvy, and was very patient and personable. Unfortunately the same cannot be said for the other two staff members behind the counter. The younger young lady with a red T-shirt on was not personable, omitted a greeting and instead asked me what I wanted quite offensively. She was very dismissive with my partners request for printing service. Not sure if it is unfortunately a generational misstep or just an overall reboot of customer service training in need. However she was outdone by the larger gentleman working behind the counter in a gray T-shirt. Not only was he out of his way rude, full on dismissive, but upon greeting him and asking his name as I thought I would be leaving a good review was very rude and belligerent and told me that he was too busy to speak to me even though when he felt like it he responded with a sharp and very unprofessional tongue. I understand that in the realm of the service industry it can get difficult when you are on hourly pay as opposed to commission, however these are the jobs that we all should be grateful for during these times and as somebody who is also in service I make sure to go out of my way because I know I chose this job however the people coming into the business had no other choice than where they went, and a lot of the times are depending on me to be the a pitta me of professionalism. Unfortunately I did not receive this from these two staff employees and I do recommend that they look to Gail to receive better training and education when it comes to proper client retention and service. My other two stars my previous large event prints with MAPLE AND ASH, FOX, and SHOWTIME. Staples is great for the incredible competitive prices that offered, as well as awesome and very easy to use online service. They have maintained an impeccable quality to their products and as long as they can reign in their in-store employees I do believe that this company could be truly exceptional and beyond five star.

Staples' machines are always down. This is my second time in the last month coming in to return an…read moreitem, and I wasn't able to because the machine was broken again. Very frustrating and inconvenient.

Viking Printing & Copying, Inc. - copyshops - Updated July 2026

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