Scam business. Spent 2k was supposed to get plans for the building but they only sent me generic plans which the county won't approve . When requesting the actual plans again for the building they asked for another 2k . When I asked for my money back was told it was none refundable and they had no idea were the money went. Don't recommend this you will get scammed. read more

I contracted Viking to build my garage on a separate lot from my mailing address. When the builder (separate company) from Viking told me I needed the address changed I contacted Viking. They did not hesitate to tell me I was in the wrong because I signed the contract with my mailing address on it. I don't appreciate the level of personal service. Save yourself some aggravation and money and go straight to the builder and installer. Don't use Viking as the middle man. All they do is collect their fee and are done with you. read more

DON'T USE THIS COMPANY!!! took months to get correct plans from them, C Fausto who runs company is clueless, wasted so much time and money waiting on them. I've never experienced such horrible customer service, long unexplained delays, installers "no call no showed" on install date when I called they told me they had to change the oil on their truck. Missed their second install apt. forcing me to call again to find out where they were, showed up the following day. They left muddy footprints all over the galvanized framing after install, installers generator left gasoline stains on my brand new concrete slab. I had to stop installers from putting roll up doors in wrong place, leaving holes drilled in my slab where they shouldn't be. Building leaked from roof screws, seams where wall panels connected, roll up doors & 2 spots where flashing was sloppily installed. They NEVER CALLED after I informed them about leaks, NEVER made an apt to repair the building. C Fausto Called once to threaten to "pick up" the building if balance wasn't paid. THEY NEVER REPAIRED ANYTHING, I HAD TO FIX THEIR SLOPPY WORK MYSELF. AND HIRE A LAWYER TO DEAL WITH THEM. STAY AWAY FROM THIS COMPANY!!! read more

I worked with Johny out of the Boonville office for the planning of my building. He was very patient as I made a few changes along the way and he promptly made adjustments to my garage/shop plan. After ordering I worked with Anna for the delivery/ set up schedule. She is very professional and helpful. Anna even provided me with a good concrete contractor that did my slab work promptly. Once my slab was ready, Roberto and his crew came and did the installation. His crew of three did an amazing job and showed up on time and worked very hard two days to get everything completed. These guys are very experienced and I was very pleased with their work ethic and how they cleaned the job site. I'm very happy with the finished product. I would definitely use them again. I will say in closing that prepping your building site properly is important to make the process smooth. read more

Viking Steel Structures - Metal Fabricators Near Me - Elkin, North Carolina

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I called Viking steel to get a Rv carport. They took my deposit and assigned me to a vendor. The vendor was not in my area and would not handle my job. After this happened, Viking never returned any of my phone calls or emails. My only recourse was to get the credit card charges reversed. read more

On 5/17/21 I requested a quote for a steel garage from Viking Steel Structures. On 5/27/21 they sent another email stating that the price of the building was going up 30% on 6/1/21 so I needed to place a deposit to lock in my quoted price. They assigned the contract to TOL Buildings Inc. I went to TOL's website and their website showed that they were BBB Accredited A+ Rated, so I made the deposit the next day. The contract states that "delivery is 1-4 weeks in most areas" and is clearly stamped "SAMPLE NOT FINAL". AFTER the contract was signed, I was told by Mr. Aguilar at Viking to allow 4-6 weeks for delivery once I provide proof that the foundation was in. After obtaining the permit and working with a concrete contractor, I sent Mr. Aguilar a picture of the foundation on 8/5/2021 which he in turn sent to Ms. Gonzalez-Leon of TOL. On 9/8/2021, I called to get an update and was told that it is a 6-8-week lead time for delivery by someone from TOL (did not get his name). I called again after 8 weeks and the manager of Viking stated that they were going to have a meeting with TOL on Thursday to go over the scheduling of building deliver as they had approx. 50 buildings that they were needing confirmation on and mine was one of them. I called the following Friday and was told that TOL needed another week to provide a response. I also called the phone number given to me for the scheduler at TOL (1-336-368-8910) however the voice mailbox is full and was wasn't able to leave a message. I emailed on 10/11/21 and was told that Viking is still trying to get an update. I emailed again on 10/19/21 and still no update. At this time, I still do not have a confirmation. When I requested refund from the manager at Viking, Tania Romero, I was told that "per the contract you signed the deposit is non-refundable". The contract also states that delivery is usually 1-4 weeks but she ignores that part. It seems like "Haha, we have your money and there is nothing you can do about it". TOL's website show that have an A+ Rating with the BBB when, in fact, they have an F rating (so does Viking). My wife & I have made multiple (50+) phone calls and emails. The vast majority of the time, the phone just rings, you are place on hold for 30+ minutes until you get tired of waiting and hang up, or you are sent to a voicemail box that is full and can't receive messages. VSS does not contact you either. Every communication I have had since signing the contract has been initiated by me. read more

After triple checking all the specs that was needed, sending pictures to make sure this structure would work. Advising them in advance what was needed to be at the job mask, ID, and so forth.. They were supposedt to call me on Friday to set up time, They finally called on the following Tuesday set job up for Friday, then called back stated it would have to be Wednesday the next day. So I made all the arrangements to be ready for them. They were supposed to be there at 7 am showed up at 1:00pm. They didn't have what they needed to get on site which I had previously told them.. Then they refuse to do the job, stating they were not aware of how the job was set up. Also the structure was the wrong size. Needless to say I canceled the whole job and told them to leave. Awful service... read more