Stayed Ocean Front Suite. Hotel & Valet Parking Services…read morewere nice. Best location to access Miami Beach restaurants and shops at Ocean Dr, Lincoln Rd, Espanola Way and etc. Very safe to walk around the hotel from the morning thru mid-night. 2hr complementary hotel bicycle rental is available. Room was simple and modern. May need the update in a few yrs.

I made a reservation for may, with a poolside day bed. No upfront charge for the room, but $107…read moreeach night (2) for the pool daybed. I canceled, well within the hotel policy. They confirmed my cancellation, and indicated the daybed charge would be refunded within a few days. The refund never hit my cc and the hotel "ghosted" me when I made further inquiry. I had to contest the charge with my cc issuer, and they resolved the disputed charge in my favor. The whole process took months - absolutely ridiculous and unprofessional on the Sagemore end .. i'm glad I didn't stay there and never will!!

I had an amazing experience with the Pool Day Pass at Eden Roc Miami! The property is absolutely…read morebeautiful, with a relaxing atmosphere and stunning ocean views. The pools were clean, spacious, and never felt overcrowded, making it easy to unwind and enjoy the day. The staff was welcoming, attentive, and provided excellent service from the moment we arrived. The food and drinks were delicious, and having poolside service made the experience even more enjoyable. The beach access was an added bonus, allowing us to go back and forth between the pool and the ocean with ease. Whether you're a local looking for a relaxing staycation or visiting Miami for a getaway, the Eden Roc Pool Day Pass is well worth it. It truly felt like a luxury resort experience without having to book an overnight stay. I can't wait to come back!

We spent Memorial Day weekend at this beautiful resort and we had such an amazing time. We had a…read moregood experiences when we needed to upgrade our room, the staff was accommodating, making it so easy for us. We originally had king size room booked, but last minute one of my nieces ended up joining us so we had to upgrade to a suite. Jasmine from guest relations took care of us and made sure that our room was booked and confirmed. Upon arrival, the front entrance is where the valet assisted us, they took our car, and they made sure that our bags were all taken care of and brought up to our suite. When inside at the main desk to check in we were all greeted and with a delicious white sangria. The property at this resort is stunning! The three pools were absolutely stunning for this weekend getaway alongside the beautiful beach. Our favorite spot to hang out was on the guest lawn where guests were able to get lawn chairs and towels and sunbath for the afternoon, lots of trees surrounded the area, making it breezy and shady. Near the lawn there's a gelato station serving up delicious cold treats and surprisingly the price for these cold treats are very reasonable. There's a smaller pool in walking distance along with a poolside bar, which was very convenient for us. To make the weekend even more special, we were lucky enough to be staying here while the air and sea show was going on. The sound of fighter jets and helicopters filled the air while helicopters and planes did tricks and spins. Eden Roc on memorial Day weekend was relaxing, fun and memorable, and we can't wait to back!

I would describe this hotel experience as a series of minor inconveniences, of which if there were…read moreonly a couple it would have been fine. However, added up altogether, it was not the experience we were looking for here: - Weird smell throughout second floor and our room - Loud! I had earplugs on me, but complimentary earplugs would be useful. This doesn't bother me as much as I am not a light sleeper, but if you are I would strongly recommend against this location. - The room does not get very dark--could benefit from blackout curtains - Step into bathroom, which was inconvenient as this was advertised as an accessible space and my boyfriend has an injury and is using a knee scooter - No towel hooks near sink - Slippery bathroom - Hard to turn on water in the shower and barely any came out - Outlet is basically under nightstand so you have to get on your knees - TV didn't turn off but just went into screensaver mode (I tried both the remote and the button on the TV) - Phone number didn't work--the phone rang and then eventually got a busy signal - No pool--you can use a pool a couple blocks away - Have to enter through a restaurant The main things this place has going for it are the location and the price, but it does feel like a "you get what you pay for" situation since it was cheaper than other Miami Beach options we were looking at.

While I'm constantly traveling, I find myself experiencing many ups and downs--though, fortunately,…read morethere are more ups than downs. My trip to Miami started with a challenge: I arrived at an Airbnb only to realize I was never given a check-in code. After calling customer service and waiting 45 minutes, I was told the "owner" claimed they didn't even own the property. I then moved to a different hotel, but it failed to meet the expectations set by its reviews. Finally, I checked into Hotel Chelsea, and it was beyond great. I'd give the atmosphere a 4.8 out of 5; they even have an on-site bar and restaurant. The staff is truly what made the experience amazing. The hotel has a vibrant Cuban vibe with locals from Cuba, making it feel like a little slice of Havana. Between the beautiful pictures on the walls and the music, every detail captured the essence of Cuba. The hotel was incredibly clean, and I really should have stayed there from the start. Let's talk about the food: I ordered the seafood pasta, which featured very large shrimp, mussels, clams, and scallops. I could tell they were high-quality, authentic scallops because of their natural, irregular edges. I paired the meal with a cold beer, and the pasta was easily a 4.7 out of 5. It was the perfect meal to fuel a night of dancing in Miami! I highly recommend this place for both staying and eating.

We had a wonderful day at The Standard Spa Miami Beach. The property is beautiful, relaxing, and…read morehas such a unique atmosphere that makes you feel like you've escaped the city without ever leaving Miami Beach. We spent the afternoon by the pool, enjoying drinks and snacks, which were delicious and the perfect way to relax. Later, we headed to Happy Hour at Lido, and it was fantastic. The drinks were excellent, the food was great, and the waterfront setting made the experience even more special. The entire property has a laid-back luxury feel, with beautiful landscaping, comfortable seating areas, and amazing views. Whether you're visiting for a spa day, drinks by the pool, or Happy Hour at Lido, The Standard delivers a truly memorable experience. Highly recommend for a relaxing day in Miami Beach!

Old school Miami Hotel that appears to have been retro'd NYC style. Next to busy road, but bay…read moreview. The rooms have been thoughtfully re-designed, but still have that cold Miami cinder block feel. In other words you won't do more than sleep in them. The pool area is fantastic with a bay view and plenty of chairs. Lido Grill, the main restaurant, is nicely done and people / pet friendly. Service was good, once you got their attention, which was on you, not them...we had the lobster, fairly priced at $39, but was like rubber and inedible. Sides were a throw away. Drinks were very good. Other points, nice mini bar in room, however NO coffee in room and coffee shop doesn't open until 7 AM. A regular room, facing back away from bay, dinner for 2, minor mini bar invasion (2 drinks) valet, was over $1100. Not worth the cost.

I stayed in the ocean front room with a balcony, which was huge. The room has everything you'd…read moreexpect (mini fridge, tv, etc), a few things I didn't (huge shower with rain shower head, a closet) and it was missing a desk, which I actually called specifically about before booking and they said there was one in the room. There wasn't. I was working while on this trip so really wanted a desk. I wound up working from the bed, which made my back hurt. But that's a small complaint because the room, location, and view were so nice. Booking the place online was a little frustrating because the system wouldn't accept my card for some reason. I had to give it to them a few times (online and over the phone). The only time it worked was when I gave them my physical card when I checked in in person. But the receptionists that I spoke to during my stay were all very kind and helpful and happy. It makes a big difference in customer service when it looks like ppl are genuinely enjoying their job. I think this is gonna be my go-to hotel whenever I visit Miami.

No clean towels available. Coffee in lobby only without lids. Pictures on website much nicer than…read moreactual room. Had a balcony but only one chair. Very old hotel with no street access. Does have good access to the beach though. Not service oriented as a whole.

The Freehand was outstanding! Starting with Dana at…read morereception/front desk, who was so helpful, friendly and ultimate professional! It was busy, so she took time to acknowledge everyone "We're a little busy, so thank you for your patience." Adding, please take a seat and rest your feet, we'll be right with you, thank you." Each time I went to the front desk, she greeted me with a smile, saying, How's your stay? If it's not perfect, let me know how I can help" Dana is Fantastic!!! I feel like I'm at home when I stay at the Freehand! Richard Ryan Los Angeles

I stayed here for a quick 2 day trip to Miami. The location is close to the beach and away from the…read morecrowds of south beach. The building is old and the rooms are not well maintained. You aren't offered a lock for the locker in the communal bunk rooms. The air conditioner is very load and does nothing to prevent the moisture in the room. Sharing a small bathroom that is in unit with 3 others is a nightmare. There are bugs in the bunks! And this is not a quiet hostel by any means there is an onsite restaurant/bar that blasts music until way past midnight. I will not recommend this place to anyone that actually values cleanliness and relaxation.

Update: after publishing my review, I got an email from the General Manager. I also got a phone…read morecall from the hotel itself; however, when I asked for the hotel to call me back, as I was in the middle of something rather important, they never did. I will say this: while the room was good, I probably would not stay here again during my next trip solely because of the lack of communication. It should not take over 30 calls and a poor review to get answers. I do respect the GM for reaching out and wish them the best of luck.

Everyone that works at this hotel is super nice. When we checked in is was raining and I was tired…read more Our room was in a building across the street and the manager helped us with our luggage. Mauricio went out of his way to drive us to our festival in the rain on our 2nd day there. We felt like family. We didn't want to leave.