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    Villa Skin Spa

    5.0 (1 review)
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    13 years ago

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    Beau Visage Beauty Spa & Wellness - RELAX AND REVIVE WITH PRENATAL AND POST NATAL MASSAGES .

    Beau Visage Beauty Spa & Wellness

    1.0(3 reviews)
    0.9 kmBalmoral, Mt Eden

    I agree with the previous reviewer that the owner is extremely rude and stubborn - terrible…read morecustomer service from both her and staff. I had a voucher with them to use but was not able to use it before the expiry date. My impression was that they make using vouchers difficult & discourage it due to thin margins as mentioned by the previous reviewer. Even though late Thursday nights were advertised and the voucher said they would try to accommodate bookings outside normal hours, I was told they were apparently booked full three weeks in advance for any evenings and I had to take time off work to book.

    Unbelievably rude and stubborn owner…read more Having quickly rescheduled our first appointment (i.e. calling back less than 10 minutes after booking) owing to a scheduling conflict, our new one was booked in and confirmed. Three weeks later we turned up and the owner accused of not showing up for the incorrect first booking, and attempted to charge us a $25 rescheduling fee (not previously disclosed over the phone). After explaining what happened, she was obstinate and accused me of lying about the booking after she "checked her records again", and told me how I had made a last minute booking and had to be charged - I have call logs to confirm my side of the story, but she refused to listen and was unbelievably rude. The place appears to run on very thin margins and their policies and attitude reflect this. Cheap and disingenuous. We will never be back and will tell anyone who will listen of our awful experience.

    Photos
    Beau Visage Beauty Spa & Wellness - LETS HAVE GIRLS DAY OUT AT OUR SPA

    LETS HAVE GIRLS DAY OUT AT OUR SPA

    Beau Visage Beauty Spa & Wellness - LASER HAIR REMOVAL AND SKIN TREATMENTS.

    LASER HAIR REMOVAL AND SKIN TREATMENTS.

    Beau Visage Beauty Spa & Wellness - COUPLES MASSAGE AT OUR COUPLES SUITE.

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    COUPLES MASSAGE AT OUR COUPLES SUITE.

    Phoenix Cosmetics

    Phoenix Cosmetics

    3.0(4 reviews)
    1.5 kmKingsland
    $$$

    They say eyebrows are the frame of the face, and so I am very particular when it comes to getting…read moremy brows done. The girls at Phoenix always do an amazing job tinting and shaping, plus you can do it all sitting up, so there's none of this lying down falling half asleep business. Phoenix have a great range of beauty products for sale too - my personal favourite being the custom blend foundation. They mix up foundation specifically for your skin tone so you can get it right every time you apply your make up. Hint - there's parking down the driveway at the back, so you don't need to trawl the main road looking for a park!

    When I first saw the billboards for Phoenix Cosmetics; a girl with glorious pink hair, perfectly…read moregroomed eyebrows, flawless skin and plump lustrous lips - I'd rolled my eyes and went about my day without a second thought. However soon I was hearing stories from my friends about how great the foundation was and what a great selection of eye shadows they stock, and I started to take notice. Then my mum came home with a make-up tutorial voucher for the Kingsland branch, so I thought hey, why not. Thank god I went. In just an hour I learnt all about which products are most suitable for my skin type, how to apply bronzer, blush and highlighter depending on whether it is for day or night wear, and also how to do a great smokey-eye - something I'd always struggled with. My tutor was a young funky woman who was incredibly friendly and chatty so even though I was the only customer in the store I was instantly put at ease. She also mixed my foundation there and then for me - unlike most cosmetics stores, Phoenix tailor make/mix their foundations to suit your skin tone. No more putting up with a lighter shade and using darker powder to get the right colour! As well as having a store stocked with eyeshadows, lipsticks, powders, brushes and foundation and providing make-up tutorials, Phoenix also provide eyebrow shaping and tinting services, spray tans and can do make-up for special events like balls and weddings at a very reasonable price. Bonus: As in other cosmetic stores, when you purchase a make-up tutorial or opt to have your make up done for a special occasion, the amount is fully redeemable on product.

    Photos
    Phoenix Cosmetics
    Phoenix Cosmetics - The Phoenix Cosmetics Logo

    The Phoenix Cosmetics Logo

    Phoenix Cosmetics - Joint Winner of Best Lash Extension Auckland 2010 voted by Metro Magazine

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    Joint Winner of Best Lash Extension Auckland 2010 voted by Metro Magazine

    Hair & Body Bliss

    Hair & Body Bliss

    2.2(16 reviews)
    1.7 kmMt Eden
    $$

    There is a lot that this little salon does in Mt Eden village. Here I have experienced body bliss…read more The waxing (I know it seems odd to imply waxing is blissful) in this case hair removal was pretty much pain free. With some hair removal services there are not so many options available with combining various treatments but here you there are many options and the pricing is really good too. The beauticians are really friendly and professional which is what you want when having hair removed from certain areas. They also do male hair removal. Hair & Body Bliss is the sort of place you want to go back to.

    Extremely shocked and disappointing experience due to the owner…read more Georgia's behavior. I missed two appointments due to unexpected circumstances when i called the store to apologize, the owner picked up. She was so RUDE and disgusting towards me on the phone, i physically had to go visit the store to put a face to the name. As i started expressing my concerns to her as a customer, before i could even finish speaking, she just looked me straight in the eyes in front of all the customers and yelled at me to 'LEAVE' three times and said she doesn't want me in the store. She obviously felt very defensive when i expressed my opinion, and had no response but to try humiliate me. It's quite funny to be honest because her business will suffer from her behavior. I feel bad for her as she must have a very troubled and stressed life to treat another human being with such disrespect. I've never experienced such poor behavior and lack of humility before in my life. But i refuse to let such an petty and clearly unhappy woman to ruin my day so i strongly suggest to everyone reading this, not to bother stepping foot into that business unless you want to spoil your day. With society evolving so rapidly and people raising more and more awareness, every day we are reminded to treat fellow humans with respect. Times have changed and you can longer speak to customers like dogs and expect no consequences. We have to remember not only how important customer service is but how important it is to empathize and be kind. I hope once the owner reads this she'll have time to self-reflect and rectify her attitude.

    The Beauty Loft - Funky waiting room

    The Beauty Loft

    2.8(5 reviews)
    3.3 kmNewmarket
    $$$

    Pretty easy location and the type of beauty spa which is very generalised. I felt the space was…read moreokay, I wouldn't say it's the best day spa I've ever been to. However this does depend on the package you buy. I went for a full massage - deep tissue massage in fact! The customer service was pretty good and the therapist was very attentive to my requirements. The room they ushered me to was almost like a make shift office turned into a massage room. The walls didn't reach the roof which meant you could hear all the conversations being had in the reception. So not as relaxing as I would have hoped. However the massage was very good and relaxing. I would recommend if you want a decent massage. If you're going there for a full day spa experience I would recommend else where. Middle of the road kind of day spa in my opinion.

    I had a Groupon voucher for a 2 hour pamper package (a full body scrub, Back Massage, Essential…read morefacial and Pedi) and the treatment room was unbearably hot and noisy, facing the main road if peak hour traffic going past not really a relaxing environment. Treatment timing was really a full body scrub (10mins) , Back Massage (30mins), Essential facial (30 mins) and Pedi (20mins) during the facial. With the extra half an hour just me hanging out wondering if the therapist had forgotten me, shut up shop and headed home. Didn't seam to be air con in the room, when I asked the therapist to adjust the temp. a fan was placed closer to the massage bed. Location is good with parking provided in the busy Newmarket and the products used seamed to be good quality.

    Villa Skin Spa - spas - Updated June 2026

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