Facility provides excellent care for their short stay and long term care residents. They have a…read moregreat staff. It is a pleasure to being working at the Willows Center

Outstanding service staff great care rooms clean personality outstanding they make you feel like a…read morepart of the family I do recommend this asEstablishment toThey have the heart that cares

Terrible service, these people treated my family like a disease. It smells awful, it was never…read moreclean and they act like these people are disgusting and they hate them. I feel like if it's that bad or too stressful, get a different job. They have bad attitudes, bad hygiene, and terrible customer service. And to think they're supposed to care for other humans with needs is terrifying. If you have other options, seek them. My grandmother told me horror stories.

My entire family goes here. Doctor Valrose is very kind, caring and knowledgeable. He has been able…read moreto successfully deal with the very different special needs of my autistic niece and my 95 year old father. My father had a bad abscess and not only did they manage to fit him into their crowded schedule immediately, the doctor called the house later to follow up on how he was doing! The entire staff is excellent. They listen to your needs and work with in terms of scheduling and payment. I particularly like them because they listen to input from the patient. I had some gum disease, but I wished to try to handle it through rigorous self care. They were willing to work with my in this way (although somewhat sceptical) and the results have been successful. I can highly recommend this practice. They are EXCELLENT!

I just had some involved dental surgery with Dr. Tepe and his assistant, Hannah, and I'm very happy…read morewith all the care and expertise that Dr. Tepe and his entire team presented! Their knowledge, skill, attentiveness, and caring attitude went above and beyond what one would normally expect. Everyone from the front desk to the X-ray dept., to Dr. Tepe and Hannah made the entire experience a very positive encounter. And one last positive, their fees are VERY reasonable compared to other dentists I've used in the past.

Got in and out quickly. Check in process was easy and Providers were amazing! I would Highly…read morerecommend.

What a joke. What type of urgent care doesn't do blood work? Basically only go here if you know you…read morehave the flu or Covid.

I was going to Dr. Mezitis for many years. He is now out of the Cleveland Clinic in Ohio. If you…read morehave the chance to use him there, I highly recommend him.

Well, I met Dr. Mezitis over 20 years ago and have sent my Mother and Brother. He is a brilliant…read morephysician and a mensch overall. Dr. Mezitis covers Endocrinology, Diabetes, and Nutrition, among other things, and is a very holistic-oriented doc. Very thoughtful, very smart, very kind.

very effeciant and kind, they give you very good directions and spend time with you. rachell makes…read moreyou feel like family

I've been a patient for a very long time. Very disappointed with new ownership. Completely…read moreunresponsive. Left phone messages and a contact email request, never heard back. I will be seeking a new eye doctor office.

Doc paid attention to my concerns and questions and answered all questions. Assistants were also…read morehelpful and provided answers as well.

This place embodies the stereotype of nightmarish nursing home facilities…read more My paternal grandparents lived (and died) here back when it was still a family business. The care they received was very poor, probably a 2.5 star on this site. After their passing, Kimes changed hands and became a Medicare facility. We'd heard that they had greatly improved, and were pleased to hear that they offered a rehabilitation ward as well as a nursing home ward. The only change that had occurred was a steep drop in quality. Dropping from the low level of quality they were maintaining already means they've hit rock bottom and started drilling. My grandmother went into the rehabilitation ward after a period of hospitalization. She lived at Kimes for one week. During that time, the nurses: - messed up her medications - completely screwed up her medication schedule - prepared the foods she was specifically NOT to eat - failed to prepare her foods properly (pureed - my grandmother couldn't swallow solid foods) - promised to call in prescriptions for my grandmother then failed to do so - failed to give my grandmother the physical therapy she was supposed to receive on a daily basis - tried to keep her an extra week, despite the Medicare nurse's recommendation to the contrary All in one week. IN ONE WEEK. Not to mention that the nurses never opened her window curtains for her during the day, despite repeated requests that they do so, and the light in her room was burned out and never fixed, despite multiple work orders requested, so she stayed in this dark, awful, cave-like environment while trying to recover her strength. When you have a loved one who is ill and needs care, the last thing you want is to feel like you have to be with them in the rehabilitation facility 24/7 to keep the nurses from killing her with either inattention or incompetence. I'm completely fed up with Kimes and wish from the bottom of my heart that they'd close down or fire everyone and hire a competent staff. Don't mess with people's loved ones, Kimes. Care for them like they're family. That's what you're SUPPOSED to do.

Can't say enough wonderful things about this place. My mother in law went through rehabilitation…read morefollowing and extended illness and the staff was incredible. It really felt like family there.