Let me start by saying that getting your nails done up in Big Bear is not as easy as it is down the…read morehill due to the lack of salons and nail technicians. I had no choice since I was not able to go down the hill to my regular "go to" salon. My experience has taught me that you have to plan ahead and make an appointment at least 2-3 days ahead of when you want to go. Although I was a bit hesitant to go to a new salon in a different area, I was pleasantly surprised at the skill level of nail services and the quality of customer service provided by Helen and Kevin. I was looking for a place to do a dip powder fill but they did not do dip powder. I requested for a polish change on my toes and for my hands, an acrylic fill / new set if they had time. They worked together as a team; Kevin removed my old set and suggested a new set since my nails were starting to lift (I was aware but didn't know if they had time to do a new set). Kevin did the gel polish change on my toes while Helen worked on mg hands. Helen was able to accommodate the new set and did a great job with listening to what I wanted [sharp, pointed almond shape and natural looking (thin layer of acrylic)] and she was patient with my selecting of gel color (the selection of colors was limited compared to what I'm used to down the hill) but I was able to find colors for my hands and toes. While they worked on my hands and toes, customers came in requesting services but there were no appointments available for the rest of the day but the customers were understanding and made appointment for the next day. Also, while I was waiting for Helen to finish my new set, I overheard Kevin speaking with the next customer and explaining the difference between regular polish and gel polish for pedicures. I appreciated hearing him explain that gel polish is more and lasts longer while regular polish is less expensive and that the choice is up to get customer. Long story short, this salon is a small family-owned place; Helen and Kevin work hard to accommodate customers' requests. Thank you, Helen and Kevin, I really like the way my new set came out and the gel polish change made my toes look so much better. I would return based on this visit. Five stars for customer service and quality of service provided.

Vibe. Rude! That pretty much sums it up. I walked in and was asked what I needed and right away the…read moremanicurist said in a very rude manner, not today, not today, not today to the gentleman that was helping me.

Chada is amazing. She did a great job on my neck and shoulders- which I have very high standards…read morefor when getting massage with a new therapist. Will definitely be coming back as a regular! Also best prices I've ever seen on the mountain. No comparison to other spas (coming from a local who has tried just about every spot)

We had an amazing time at Hideaway. A true 5-star experience. Chada was incredibly accommodating,…read moreand knowledgeable... she also worked to fit three of us in for massages/facial within an hour of us calling. We left so relaxed and put this on our list as a "must do" when we return to the mountain again.

I had a haircut and it was great! The price is very…read morereasonable. Hope the store doesn't smell too much like nail polish/hair dye next time.

They were busy and I could not get an appointment. Had no problem with service. If I get a chance…read moreI'll try again later.

Alyssa is my new hero. I hadn't had a cut in 10 months since moving up here full time. Frankly, I…read moredidn't want a haircut by someone who shoes horses on the side. I scored good one. Had a bunch of laughs too. Salon was friendly and mellow. See you in 10 months Alyssa! (Jk)

I had damaged, bleached hair and wanted a pixie cut. I have been to others who cut it and made me…read morelook so masculine! Alyssa did a fabulous cut, very feminine and got a lot of dead hair gone too!

Living six months in the desert Rancho Mirage and six months in Fawnskin! Kim Martin is an amazing…read morestylist! She has the hands of an artist! She turns a nightmarish hairstyle into an award winning piece of art! A senior, Kim continues to be ageless! Endless energy and positivity! Aging does not mean you have to have a short, sweet, conservative hairdo! She will uplift your spirit, your hairdo and spunk! Because of her determination to not pigeonhole elderly women into accepting certain societal restrictive hairdos, she has earned the respect of women, like myself, a highly honored teacher, counselor and school administrator, who is sick of dated stylists who still rat and spray, making the elderly look like dinosaurs! Kim is very connected to the Big Bear Community, and highly respected! Unlike most stylists, she will listen intently to your requests and accommodate your needs! Ageless, she knows that age is just a number!

Daughter got color and cut. Color was ok. Cut was horrible. One side did not match other on levels…read morecut, to the point it was highly noticeable. One star only because this is lowest possible

Reasonably priced, easy to get an appointment, and always happy with the results! Ashley is great…read morefor nails, and always has cute creative suggestions :)

I highly recommend Ashley for nails. She did a great job doing exactly what I wanted (short Gel X…read morenails) and was so sweet and had the perfect color recommendation for me. I also highly recommend checking out their clothing, hats, etc. I purchased the cutest Halloween shirt!

What an amazing way to spend an afternoon! I came up to Big Bear for some R & R and decided this…read moremorning I needed some pampering. I called Elevations Day Spa and spoke to Madison who was great and scheduled me for 3 services (and lunch). They have a 3 services combo which I selected for $235.00. Definitely worth every penny! Kelly did my facial and my skin was vibrant and so soft. She explained what she was doing and the products she used. It was obvious to me she is well trained and a true professional who loves what she does. Rita did the most incredible detox body wrap. She used a body brush to remove the dead skin cells, applied the herbs and wrapped me up. While I was wrapped she did an magnificent neck and foot massage. She had me feeling so relaxed and at peace afterwards. Lunch was next with a yummy BLT sandwich (or whatever sandwich you choose) and tea. Linda was super nice and did a top notch pedicure. She was friendly, very knowledgeable and did my pedicure like the pro that she is. Thank you ladies! I'll definitely be back on my next visit to Big Bear.

I am grateful that Karina was able to fit me in last minute for a pedicure on a Sunday morning. My…read moreregular place in Los Angeles closed and I've had a hard time finding a good spot. I thought to myself, "Why don't I just go to Elevations when I'm in Big Bear?" Thank goodness I did! Karina did a wonderful job and from now on, I'm scheduling my nail appointments for the weekends I'm up the hill!

Karina was wonderful! She did manicures and pedicures for both my daughter and me, and we had a…read moregreat experience. She's friendly, easy to talk to, and takes her time to make sure everything is done perfectly. You can tell she really cares about the quality of her work. I will definitely be back the next time I need my nails done. And if I decide to get my hair done, I'll definitely be giving Gigi a try too!

Beautiful salon! Gigi has been a godsend to the mountains and the hair world. She took her time…read morewith me and walked me through the process. I have never enjoyed being in a salon or in a chair for that matter. She was kind and cared about me and my hair. She uses great products and even guided me on the after care. I would highly recommend her to anyone!! Beautiful salon! Gigi has been a godsend to the mountains and the hair world. She took her time with me and walked me through the process. I have never enjoyed being in a salon or in a chair for that matter. She was kind and cared about me and my hair. She uses great products and even guided me on the after care. I would highly recommend her to anyone!!