Katie and Alyssa are great! They call back quickly and answer and take care of any questions or…read moreconcerns I have. The apartments are also nice and taken care of.

Beautiful piece of property. With lots of amenities the gem on site is awesome. Would recommend for…read moreany of my friends and families to live there

Erica is an excellent property manager. She is very respectful, honest, and truly looks out for…read moreboth her vendors and her residents. She keeps the property well managed and running smoothly. The property is in great hands because of Erica.

I recently moved out after 5 years of living here. When I first moved in I was impressed…read more Management was inviting and seemed to truly care about the property and the residents. They threw a party at the pool and it was a lot of fun. After the first year things started to go downhill. The manager began to show that she really does not like her job. To get things fixed for many people became hard. For whatever reason they feel like one person can handle the maintenance for such a large property, shame on them. Only the first two years that I lived there did the pool open up at a decent time. After that, the pool got disgusting, full of green and they wouldn't clean open it. They used Covid is an excuse to not open it then they always claimed there were parts that needed to be ordered and still did not open it. Which may be true but wasn't addressed until the regional office was made aware. When it was open, it was literally open for less than a month right at the end of summer when people are ready to go back to school and there is no point in it being open. Let's talk about washers and dryers. If you are considering living here, be aware that they will not let you have your own washer and dryer because they provide one. With that being said you should hope that it does not break. While I personally did not have an issue in that area, many of the residents did and still do. When I left, there are still several residents that have one or the other broken and have yet to have it fixed. People are having to go to the laundromat to get their laundry done, it is not right that they provide them and will not let you have your own, but they do not get in any hurry to fix them. Chante Clearly hates her job. I personally never had any issues with the assistant manager, Evelyn she was always professional. If she did not like me I would have never known because she always acted and spoke in a professional manner unlike Chante who has a bullying disposition. Chante also has favorites. She continued to let a resident live above me that was harassing me and doing unacceptable acts towards me and this is because she personally knew her. This is information that I got from a very liable source. It is sad because the property is beautiful and the apartments are very spacious and nice, but they will let anybody live there and continue to do things like flood your apartment several times before they put them out. If you are living there and have troubles, I highly suggest you contact Estephany at the main office. Her number is (714) 474-5958. She is the regional manager. If you live there and you are not getting things fixed, I highly suggest you contact the city enforcement code department. Here is their number.254-750-5970. Of course, they will try to respond to say that this is not how they want to run business and for me to contact the office, but in reality, they just want to say that to look like they care. I truly believe the assistant manager does all that she can do, however, the main manager needs to be replaced. She hates her job and it shows. She has favorites and that shows. Positive reviews have been paid for through offering prizes and so forth, so you cannot rely upon them. I hope that she can find elsewhere and allow someone to step into that position who would run that position in the professional manner that it should be. I hope that they can get the property back the way it used to be and ran the way it should be so that people can truly have a nice place to live. She can say what she wants against all that I have had to say, but I have proof to back up every claim I have made. The fact that they want to charge almost $2000 for those three bedroom apartments that and considering the location they are in is ridiculous. You can move to Hewitt and play significantly less for a duplex that is well maintenance and taken care of and not deal with the crap that comes with Barrons Branch. No need to respond with false excuses Chante. You know this is all facts. I have said what I need to say and can now truly close that chapter.

Look at this clean apartment did before I left. I moved elsewhere. Upgraded to much nicerread more

Spacious clean apartments and friendly staff. Located in a great neighborhood with lots of…read moreconveniences!

They tried to lease me an apartment that I refused to take possession. They had mold and not clean…read morefrom previous tenant which had a dog.

Let me start by saying I have NO issues with the maintenance people, they are amazing. However, the…read morefront office's customer service skills are atrocious. I'm well aware they've have a change in management, but I want to put on record EVERYTHING from my stay here. Can you imagine having to go THREE weeks without a working refrigerator? The issue was reported same-day, and literally, I followed up every single day beyond that. Was always told "we're working on it." They wanted to repair, rather than replace. Small fixes throughout this three weeks only worked for literally hours, before I was calling again.This happened over a holiday, and I was not able to cook/keep food. Finally, they replaced the refrigerator with one that doesn't have an ice maker like the old one, and it's SO CHEAP the doors won't even stay closed on it. I reported that too, and it never got fixed. Gave me a $100 gift card as if that supplements the expenses I had to hear from eating out for every single meal with my two children. And this action was only taken after going above the front office. In addition to this, I had my upstairs neighbor's shower water leaking into the bathroom. Vent fan in the bathroom was never fixed (although I reported it two or three times), and it took about 3 weeks for the job to be completed. Now, here again i had a water leak in the unit and on-call maintenance (not the normal guys) told me I could not stay in the unit for 2-3 days while they waited on the carpet to dry, etc. so, we did that, and left to our new home. However, upon inquiring about a rent credit for loss of use, Joy at the front office told me we would not be awarded one, because although THEIR employee told us we had to go elsewhere, they claim the apartment was still "livable." In addition to this, they sat some of my property outside (I'm assuming to get to the carpet) and it was STOLEN! My lease was within ending by about 2 weeks when this happened, and I would go to the house periodically to check on progress (since my belongings were still there, and we were only told 2-3 days by maintenance) and they NEVER did anything that whole time. I believe they waited until I moved out to even start to work on it. Whoever has leased apartment 227, I sure hope you are prepared for all of the issues and lack of responsiveness they give.

Leasing staff are truly very professional! I had MANY questions and they were so helpful. A+ in my…read morebook!