1. Village Podiatry Lithonia

    1. Village Podiatry Lithonia

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    Lithonia, GA

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    Village Podiatry Lithonia

    3.9 (10 reviews)
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    Ask the Community - Village Podiatry Lithonia

    Metro Foot and Ankle Centers

    Metro Foot and Ankle Centers

    3.7(3 reviews)
    4.1 mi

    Dr Bass took very good care of my ankle. He repaired my torn tendon. Hopefully I won't tear or…read morebrake anything else in my foot/ankle but if I do I will definitely go back to Dr Bass.

    I would like to start off by saying that I would hope that Doctor Bass is oblivious to most of the…read morethings that I'm going to point out. #1 I was charged for an X-ray that I did not get. So I caution anyone that is charged whether you simply pay a co-pay or you're gonna itemized bill to make sure that you go through and look to make sure you're not charged for things that you did not receive. The next issue that I would like like to address is the fact that my bill is over $250 after they charged the insurance for Doctor Bass to meet with me a total of 20 minutes between 2 visits. There was no X-ray. There was no needle. There was nothing significant that needed to be done, but the office visits that I was charged for separately for him to spend all of 20 minutes for both appointments tota. When I reached out to the billing department I was met with someone who said they wanted to help me but was doing everything but. Her attitude was nasty and confrontational ans condescending - not helpful. My insurance company rep suggested I call back to speak to someone in the patient care department and they transferred me to the SAME woman in billing. It's sad that I have to review a black owned business in this light because I go out of my way to support black business. But if this is how his office staff treats people, I would never recommend or go back. Not because of him specifically, he was great for the few minutes I met with him, but because of his staff with charging for things that weren't done and for the nasty unhelpful attitude when questioned about the bill.

    Javan S Bass,DPM FACFAS - Metro Foot and Ankle Centers

    Javan S Bass,DPM FACFAS - Metro Foot and Ankle Centers

    2.3(3 reviews)
    4.1 mi

    Love love the foot Doctor and the staff that works with him and the ladies at the front desk are…read morevery friendly. I would recommend anyone to that office they are good and explain everything to you very caring . The office is at 8225 mall pkwy ate.230 in Lithonia Ga.30038

    I have come to the conclusion that any positive feedback or reviews are written by the office…read morestaff, their family, and friends. I complained several times about the unprofessional treatment I have received from this office, you would think just to make me move along, they would give me my referrals and be done with me, but all they did was to very rudely cancel my appointment for today, less than twenty-four hours prior to my appointment, told me they are referring me to a pain management clinic, without giving me the name or number. I called back, because my appointment today was for diabetic foot care, not pain, I was told, no I couldn't come into today, I was being referred to another facility, but wasn't given the, name, address, or telephone number when I asked. When I explained why I wanted these pieces of information, due to how I was ignored, made to wait in the past, I was told, I could find my own pain specialist, when I asked would I need a referral, I was told, I probably would. It seems this office simply doesn't care what it's patients think, nor that they are more than willing to publicly complain about them. Please don't go to this podiatrist, it's not worth the aggravation of dealing with the unprofessional office staff. My next step is to complain to my insurance carrier.

    Ankle & Foot Centers of America

    Ankle & Foot Centers of America

    4.2(5 reviews)
    14.1 mi

    Love my Dr (Dr Clay Taylor). His office staff is so professional. I highly recommend this…read morefacility

    I was referred to this office for a second opinion following a foot surgery that was performed by…read moreanother doctor to cut the bone and implant pins to stabilize the joint. I have a shifted sesamoid bone that is under the ball of my foot post-surgery, and it is causing discomfort when walking and swelling. I had also fallen down the stairs at some point after the initial surgery which increased the pain that I had in that foot. I had a follow up surgery scheduled for the beginning of May, with the initial surgeon, to remove the pins that were implanted as well as the sesamoid, but after my first visit in this office a CT scan was recommended since they X-Rays were not conclusive. My appointment was on April 24th. I scheduled the CT scan for the very next day and made another appointment to have it read in this office on May 1st. I went in for the disc to be reviewed, but after sitting in an exam room for about 30 minutes, they came back in to tell me that I could not be seen that day. They did not have Java on any of their computers and could not review the images but told me that my co pay would be refunded and someone would reach out once they had it downloaded. I never received a call. I had to reach out to them multiple times about the status of my images, and in the time in between, I cancelled my surgery due to time constraints and waiting for a response or appointment to review the images. I was finally given a time to come back in on May 14th and was told that they were able to download the program and open the files, but only after I called them. No one ever contacted me. Once I got there, I was asked for a co-pay even though the first one hadn't ever been refunded. Not a big deal. They just applied it to the new visit. I go back into the exam room and the nurse has me take off my shoe and sock. Normal procedure, except, they then put a scrub type sock on my foot and had me walk barefoot on my injured foot to another room to look at the images. My foot had a fracture that occurred after the first surgery, and it is assumed that it happened when I fell down the stairs. They knew in advance, since they looked at the images before I arrived, that my foot was fractured, and I had told them at the prior visit that it was painful to walk on that foot without a shoe on. Maybe not the best practice to have someone walking around on their injured foot. I am taken back to the exam room, and they go over a plan which includes letting it heal for 6 weeks with another follow-up before surgery can be considered. A magnetic box is also recommended to promote new bone growth and expedite the healing time. I am told that someone will call me with the information for that device, and I am also instructed to not take any oral pain relievers since they will further slow the healing process. No topical medications were named or prescribed, but I was told to use a topical if needed. Some felt inserts were given to me to put in my shoe to relieve some of the pressure on the ball of my foot, and that was the end of the visit. On the 21st, I still had not received a call about the bone growth device and called the office. The calls go directly to a call center instead of the office locations. After giving her all of my information she asks which pharmacy I use and advises that there are no medications on file for me. I explain that it isn't for medication, and she puts me on hold to contact the office directly. She comes back on the line and says that no one could speak to her, but she is sending them a message high priority, and someone will call me back. On the 24th, I still have not received a phone call. I call back in to the call center and am told that the message has been read, and what else would I like for her to do about it. All she can do is send another message, but their office closed early and there is no one there. I am out of patience at this point and her attitude was not helping matters, so my 6-week follow-up appointment was cancelled right then and there. The doctor was pleasant and seemed knowledgeable, but the office staff and call center are abhorrent at best. Patients do not really seem like a priority, and if you are told that "someone will call you" for any reason, prepare to be clinically ghosted.

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    Ankle & Foot Centers of America
    Ankle & Foot Centers of America
    Ankle & Foot Centers of America

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    Village Podiatry Lithonia - podiatrists - Updated July 2026

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