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    Village Podiatry Lithonia

    3.9 (10 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 months ago

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    Javan S Bass,DPM FACFAS - Metro Foot and Ankle Centers

    Javan S Bass,DPM FACFAS - Metro Foot and Ankle Centers

    2.3(3 reviews)
    4.1 mi

    I have come to the conclusion that any positive feedback or reviews are written by the office…read morestaff, their family, and friends. I complained several times about the unprofessional treatment I have received from this office, you would think just to make me move along, they would give me my referrals and be done with me, but all they did was to very rudely cancel my appointment for today, less than twenty-four hours prior to my appointment, told me they are referring me to a pain management clinic, without giving me the name or number. I called back, because my appointment today was for diabetic foot care, not pain, I was told, no I couldn't come into today, I was being referred to another facility, but wasn't given the, name, address, or telephone number when I asked. When I explained why I wanted these pieces of information, due to how I was ignored, made to wait in the past, I was told, I could find my own pain specialist, when I asked would I need a referral, I was told, I probably would. It seems this office simply doesn't care what it's patients think, nor that they are more than willing to publicly complain about them. Please don't go to this podiatrist, it's not worth the aggravation of dealing with the unprofessional office staff. My next step is to complain to my insurance carrier.

    Give me 8 different rewrites of this review with the purpose of warning other potiential patients…read moreto stay away from this Doctor's offfice. Be sure to sound factual: Dispite the many complpaints of Not scheduling surgeries for months, ,Not calling patients back, Long wait times (2+ hours even with appointments), Rude, dismissive, arrogant behavior, Poor follow-up care, Billing issues, or Making conditions worse, I trusted Dr. Javan Bass, DMP with my own foot care aswell as the foot care of my 2 daughters. However Dr. Bass office is super unprofessional. He staff is unprofessional. He doesn't even care enough about his business to have an email address listed on his website. I've called over the last 60 days trying to schedule and appointment for my daughters Surgey after he recommended it. They never return calls. The receptionist who is responsible for scheduling the appointments never seems to know his schedule. throughtout the 60 days of waiting on a call back for an appointment date, I've reached to his office over 6 different times only to get to be told I would recieve a call the next day with an appointment date. My daughter's toe is getting so much worse. She is in constant pain and unable to participate in athletic and gym activities. Today, January ,8th 2026, I decided to drive to the doctors office to personally request a surgery date. The same receptionist that's been answering the phone over the corse of this 60 day wait again gave me a hard time and would not allow me to speak to the doctor nor give me an appointment date. before leaving, I noticed Dr. Bass leaving from a paitence room so I called out to him. Instead of listen to my concern, he responded as if I was a duranged lunatic informaing me the calling his name out as I did could get me sent away in a "Paddy Wagon". I was so hurt I just left. I have recorded proof of the entire insident and horrible treatment that I endured. And still no results or date for my child.

    Ankle & Foot Centers of America

    Ankle & Foot Centers of America

    4.2(5 reviews)
    14.1 mi

    Love my Dr (Dr Clay Taylor). His office staff is so professional. I highly recommend this…read morefacility

    I was referred to this office for a second opinion following a foot surgery that was performed by…read moreanother doctor to cut the bone and implant pins to stabilize the joint. I have a shifted sesamoid bone that is under the ball of my foot post-surgery, and it is causing discomfort when walking and swelling. I had also fallen down the stairs at some point after the initial surgery which increased the pain that I had in that foot. I had a follow up surgery scheduled for the beginning of May, with the initial surgeon, to remove the pins that were implanted as well as the sesamoid, but after my first visit in this office a CT scan was recommended since they X-Rays were not conclusive. My appointment was on April 24th. I scheduled the CT scan for the very next day and made another appointment to have it read in this office on May 1st. I went in for the disc to be reviewed, but after sitting in an exam room for about 30 minutes, they came back in to tell me that I could not be seen that day. They did not have Java on any of their computers and could not review the images but told me that my co pay would be refunded and someone would reach out once they had it downloaded. I never received a call. I had to reach out to them multiple times about the status of my images, and in the time in between, I cancelled my surgery due to time constraints and waiting for a response or appointment to review the images. I was finally given a time to come back in on May 14th and was told that they were able to download the program and open the files, but only after I called them. No one ever contacted me. Once I got there, I was asked for a co-pay even though the first one hadn't ever been refunded. Not a big deal. They just applied it to the new visit. I go back into the exam room and the nurse has me take off my shoe and sock. Normal procedure, except, they then put a scrub type sock on my foot and had me walk barefoot on my injured foot to another room to look at the images. My foot had a fracture that occurred after the first surgery, and it is assumed that it happened when I fell down the stairs. They knew in advance, since they looked at the images before I arrived, that my foot was fractured, and I had told them at the prior visit that it was painful to walk on that foot without a shoe on. Maybe not the best practice to have someone walking around on their injured foot. I am taken back to the exam room, and they go over a plan which includes letting it heal for 6 weeks with another follow-up before surgery can be considered. A magnetic box is also recommended to promote new bone growth and expedite the healing time. I am told that someone will call me with the information for that device, and I am also instructed to not take any oral pain relievers since they will further slow the healing process. No topical medications were named or prescribed, but I was told to use a topical if needed. Some felt inserts were given to me to put in my shoe to relieve some of the pressure on the ball of my foot, and that was the end of the visit. On the 21st, I still had not received a call about the bone growth device and called the office. The calls go directly to a call center instead of the office locations. After giving her all of my information she asks which pharmacy I use and advises that there are no medications on file for me. I explain that it isn't for medication, and she puts me on hold to contact the office directly. She comes back on the line and says that no one could speak to her, but she is sending them a message high priority, and someone will call me back. On the 24th, I still have not received a phone call. I call back in to the call center and am told that the message has been read, and what else would I like for her to do about it. All she can do is send another message, but their office closed early and there is no one there. I am out of patience at this point and her attitude was not helping matters, so my 6-week follow-up appointment was cancelled right then and there. The doctor was pleasant and seemed knowledgeable, but the office staff and call center are abhorrent at best. Patients do not really seem like a priority, and if you are told that "someone will call you" for any reason, prepare to be clinically ghosted.

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    Ankle & Foot Centers of America
    Ankle & Foot Centers of America
    Ankle & Foot Centers of America

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    Foot & Ankle Specialists of Northeast Georgia

    Foot & Ankle Specialists of Northeast Georgia

    4.1(8 reviews)
    32.1 mi

    I was a new patient to Dr Farleys office due to an unfortunate broken toe. The front office was…read morevery helpful when I called and was able to schedule for the next day. When I arrived everyone was very welcoming and friendly and I was seen right away. The office is clean, modern and beautifully appointed. Dr. Farley was very nice and thorough, reviewing my tragic foot history and treatment in detail. A great experience and pleased to find such a nice office! I highly recommend.

    I would not recommend this practice based on my experience\. I went in with what I believed was a…read morefungal nail infection, but the doctor did not examine my foot hands\-on, touch the affected toe, take a nail scraping, or perform any testing\. I was simply told that the nail needed to be completely removed, without being offered other treatment options\. I was uncomfortable proceeding with such an invasive treatment without further evaluation, so I sought a second opinion\. The second doctor actually examined my foot, tested the nail, diagnosed the fungal infection, and prescribed medication\. Thankfully, the problem was successfully treated without having my nail removed\. I'm very glad I trusted my instincts and got another opinion\. If a doctor is recommending removing an entire nail, I would expect a thorough examination and a discussion of less invasive treatment options first\. I was also surprised that this office passes the credit card processing fee on to the patient\. I'm already paying for the medical visit, and then I'm charged an additional fee simply for paying by credit card\. I personally have not encountered this at other doctors' offices, and it added to my disappointment with the experience\. Between the lack of a hands\-on examination, being given only the option of nail removal, and the additional credit card fee, I would not return to this practice or recommend it to others\.

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    Foot & Ankle Specialists of Northeast Georgia
    Foot & Ankle Specialists of Northeast Georgia
    Foot & Ankle Specialists of Northeast Georgia

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    Village Podiatry Lithonia - podiatrists - Updated September 2026

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