have been to this office 3x when the one in Acton could not be bothered to try to fit us in. The…read moreoffice staff was lovely and the vet took excellent care of our dog.

i am writing this review to say that there is now a new vet and she is truly wonderful. So much so…read morethat we would recommend this branch to anyone who reads the previous comments. She is so professional and obviously has a love of animals and we are so pleased with the service provided.

This is an update, please see my earlier review on our belove pet that was destroy at Elizabeth…read moreStreet Veterinary Clinic, 55 Elizabeth Street, Belgravia, London. SW1W 9PP. Please sign petition on change.org: https://www.change.org/p/hold-veterinary-professionals-accountable-for-negligence-and-protect-pet-owners/psf/share?share=1&source_location=promote_thank_you_page A message for pet owners. Beware of the RSVC and Elizabeth Street Veterinary Clinic, 55 Elizabeth Street, SW1W 9PP. They take no accountability or responsibilities for their actions. It blind leading blind. After the RSVC take months to response. The outcome can be describe as alarming and dreadful. It can be said that the RSVC is just as disturbed as the vet in question. And also the other vets who gleefully gleamed because they thought lying, starving, maiming, and hurting defenceless animals was humorous. Our belove pet eventually died from his injuries. Following an investigation, the RSVC failed to address any of our complaints, including the vet in question's negligent attitude and practice. Instead, the RSVC responded by stating that they fully support the vet and will defend him, and that we should apologise for hurting his feelings. This only leads to one conclusion, is that pet owners should be amused too and happy when vile vets kill or maimed their treasure member of their family's. It is evident that only the RSVC, the vet, and the clinic staff have feelings. And pet owners should shut up and move on. Don't be fool, by their VIP service, its desperation and clout chasing. They are only after money and wealthy who they can push up on. Elizabeth Street Veterinary Clinic Vets care nothing about pets. But if they believed the pets owners are loaded with money or important in their eyes. Then they will take care in how they treat pets. Thank you, Violet

The vets here are brilliant! As are its nursing staff! When we returned home late on Saturday…read morenight, our normally healthy cat had thrown up and continued to throw up at 3 hour intervals. Our regular vets are shut on Sunday, but have a tie-up with this clinic for emergencies. The nurse on the phone was very helpful and helped calm us down. She gave us some recommendations, and told us to call again in the evening if the symptoms didn't abate. We had to call them again and were given an appointment quickly. The nurse in the waiting room was efficient and calmed us down as well as all the other people who came in with their pets in emergencies. The doctor when we saw her was brilliant. Attentive to all our input and handled our temperamental + sick cat beautifully. Given the problem we have getting a tablet down her throat, she gave us a paste to feed her in 2 hours and she has promised us that cats LOVE the taste. She also gave her an injection for the nausea and discomfort and put in a bit of a pain killer too to ease the cat. As soon as we got home, our cat who was on 15-20% energy levels and 60% stubbornness for the past 24 hours, is now at 60% energy and 90% stubbornness ( in 30 minutes) Very very impressed and happy with every interaction that we had with this clinic today.

2 years ago I took my 14 year old Bull Terrier to Village Vets in Highgate with a horrible nose…read moredischarge. They x-rayed her, operated on her to investigate and didn't find anything. Packed me off with pills. Months later, it was worse than ever, very distressing for all. They operated again. Nothing found. Cost thousands of pounds. After 2 years, it got to the point I was considering having her put down. She was sad and lonely because her discharge meant we couldn't always cuddle her. I took her in desperation to Clerkenwell Animal Hospital. They are the ONLY VETS IN LONDON to have their own on-site CT scanner. To cut a long story short, they operated, found a 4" long piece of woody tree up her nose and removed it. After 2 years of misery for everyone I now have a new dog. She is so happy and I could cry. Apart from this, their bills are less than Village Vets. I am happy to discuss this review in person. I own Tart Bar come and see me!

Unfortunately, I did not have a good experience at Clerkenwell Animal Hospital. I won't return. My…read morego-to vet is now Amwell Vet Surgery. If you are looking for a kind, honest vet that loves animals...that is a good place for you. I brought my aging pooch companion here (due to location/convenience) with a few bits and bobs that needed a look. A cyst on her eye, bump on her leg, teeth looking a little gnarly, and a small dark dot on her neck, under her chin. She's getting old, and the cracks are starting to show but she is otherwise really in very good health and shape. She's 13...so, when making decisions regarding her health I appreciate having all the information, and making decisions that will allow her to lead her snoozy retired life in peace, for the most part. Any sedation or extreme measures should be considered but not necessarily undertaken if they don't greatly increase quality of life. What's the saying? Better to let old dogs lie? She wishes! :) Within literally seconds of being in the exam room the vet (who scarcely looked at her) diagnosed the brown dot on her neck as melanoma and said it needed to be excised, and that while she was under she should have at least 6 teeth removed, if not more. He couldn't be sure until she was under. He hastily snapped an iphone pic of her teeth. Why? I don't know. As for the bump on her wrist -- would need to be biopsied at a VERY hefty sum to see what it was and the eye cyst would need removal, suture and sedation. Whoa. A bit of a shock...and as they were trying to book me in the very next day, I felt a bit too high pressure for my liking. Also it was going to cost upwards of £2k. What? No. I opted for a second opinion at my regular vet (who is lovely - Amwell Vet Surgery in Islington) a few days later. Melanoma on neck = old blood blister that was easily drained and gone within seconds. Zero Bump on wrist = he advised I leave it based on its location the removal would cause more pain than good given her age. Eye = this one they agreed on, the cyst did need to be removed which required sedation and a suture. Based on that procedure he suggested he do a dental cleaning and at that time he would decide if any teeth needed to be removed. The goal always being quality of life, least amount of discomfort, etc. So, for about £600 Madame Tillie spent the day at Amwell and is doing very well. Had I gone with Clerkenwell it would've cost me nearly 4x that amount, plus a lot of unnecessary suffering for my old girl. The second opinion was worth it and this operation seems a bit too quick to take drastic measures without knowing anything about the animals. Bedside manner also lacking. I won't return. For around £50 I wasted an hour of our lives and paid for the pleasure of being overwhelmed. Additional star for emergency services and weekend hours. If it truly is an emergency, this would definitely be a decent option for your furry friend.

I've been here twice since my first review. Dr Andrew Prentis is amazing with our cat. It's the…read morefirst time, I don't have to cling to her to keep her from bouncing all over the examination room. The other doctors, reception staff and the other staff are all amazing. Very professional and calmly reassuring in their manner. #YelpEveryDamnDay I've only been here to check the place out and register our cat, but I haven't taken her here yet. They have loads of veterinary specialists from neuro to small breeds (guinea pigs etc) and a tie-up for 24 hour accident and emergency I got a very comforting feel with the few staff that I did interact with on my visit. There's a store next door which carries a decent variety of anything you may need for your dog / cat or some other pets

Love love love this surgery. They have been looking after my dog for 12 years..I feel so well…read moresupported as he goes through his regular, age related episodes. The nurses and vets are very thorough and seem to genuinly care, as does Lynn on reception! I have absolute faith in the vets I see there- Andrew, Odile and Matt, they are so kind, and even the locum vets I have seen there have been very, very professional. On occasion I have been referred on for specialist care with Davies Animal Hospital specialists, either on site here or at the hospital in Hertfordshire. Communication between this surgery and the Davies's specialists is extremely good. Out of hours care is taken at Elizabeth St Surgery, and again comms is good. I cannot recommend this surgery highly enough.

30/06/2025. Wonderful, as usual experience at Brockwell Vets. Real care and attention and thorough…read moreexamination of my dog and a sensible conversation about ongoing vaccinations, and worming and flea tick treatment. No sense of being forced into un-needed treatments. Also the kindest and most sensitive handling of my 7 year old dog. I cannot recommend them highly enough. So good there are still some individual vet practices when so many have been taken over by corporate giants. Thank you all at Brockwell Vets and so pleased you are about to get your new consulting rooms. Good Luck

I thought I'd play the long game before leaving a review as to whether my last trip to this vets…read morecould have been avoided if the staff had been just a bit more diligent/competent following treatment of one of my cats for struvite crystals costing me nearly a bag of sand. A second emergency visit was needed 18 months later for the same issue and it was costing me more than I could afford so the practice advised me take it to blue cross for follow up checks. However when I collected my cat the owner whom has always been nice and fair, and to be honest did deduct some treatment costs, and this was before what I'm about to reveal. Like I said upon collecting my cat and paying nearly another grand the owner said to me about feeding a diet of prescription food particularly 'Hills' they do a CD range for urinary issues. Good advice but I then told her that on my first visit no one ever mentioned this when I collected and paid the bill. Nothing what so ever about after care if I had known then I would have fed him the prescription food as I've done so ever since. You should have seen the look on the owners face as she looked to her staff with eyes that said it all. Naturally she didn't say anything in front of me but I sure feel she would have once I left, because if her staff had been competent or diligent enough to inform me of the aftercare on my first visit just maybe the second costly visit could have been avoided. Now I say I'm playing the long game with this review because since the owner told me about the prescription food he's been fed it and has to date not had any urinary tract/struvite crystals issue, nearly four years clear. I won't be using again I would rather take my pets to organisations like animals charities such as PDSA, Blue Cross etc as the staff are motivated by the welfare of the animals rather than private vets that are driven by fiscal targets. It's a sad case because this could have been avoided if some degree of professionalism into the welfare, particularly the aftercare of the animals they are treating was considered.

Home Vets London came to the rescue when I needed a last minute Animal Health Certificate to…read morerelocate from UK to EU because my regular vet informed me that they weren't going to be able to do it. Nuria was the first person I got in contact with and she was extremely kind, friendly, and always answered my questions in a timely manner throughout the entire process. Dr. Jose was the one to physically come to our house and not only was he also extremely kind, but my dogs absolutely loved him (and they usually are petrified of vets). He got on the floor to play with my dogs and gain their trust before doing any work. Dr. Cesar became like a friend throughout the entire process. I had a different case because my rabies and all my documentation came from the USA originally; however, there was an issue with the paperwork from the original USA vet. Dr. Cesar worked with me even during the weekend to help get this issue resolved with my original vet in order for my dogs to be able to travel. I was such a nervous wreck but Dr. Cesar did everything in his power and thanks to him and his team we are all now in the EU in our new home. I have absolutely nothing negative to say about this team. They were amazing from the very first email all the way to the follow up from them to make sure we got to our new home safely. I only wish I had met them when we first arrived in London as I would have loved for them to have been our vet from the very beginning. Thank you so much to the entire Home Vets London team!!

I can't recommend Amwell Veterinary Practice highly enough. Dale and Margaret are not only kind and…read morecompassionate but also extremely experienced and knowledgeable. They've looked after our dog Bubu for years, and we'd be lost without them. After moving to Southampton, we tried other vets and realised how rare it is to find people like them. Too many seemed focused on money, not the animal. Dale and Margaret are the opposite. They genuinely care, give honest advice, and never suggest anything unnecessary. Even now, we travel back to London for Bubu's care because no one else comes close. They're the kind of vets every pet owner hopes to find.

So far, so good…read more.. I found this veterinary practice on Yelp based on an older review, and hoped that all the facts still rung true. My luck (and Tillie's!) they certainly did. My pup is getting on in years, and that comes with its own set of challenges. I wanted to have her throughly checked out to make sure nothing was terribly amiss before we left on a long trip. I easily and quickly made an appointment with the very polite receptionist and was booked in for a Friday evening appointment. We arrived rain-soaked to a happy, warm office full of the vet's own pooches. We were greeted warmly, seen quickly and the good doctor gave her a once over and sent me home with instructions to collect a urine sample (I had my husband do that job, thankyouverymuch) and return the following day to have it tested for any irregularities, etc. Dutiful dog dad did just this, walked it back over, paid £20 for the test, and they called us later that day with the results: your dog is old and her kidneys are slow, but she isn't in any pain or distress. Well, all good...best case scenario and we now take many trips outside to use "the loo" to accommodate the kidney-deficient canine. Big plus: the initial exam and registration appointment is free of charge. I had no idea this was true...but what a great way to be introduced to a practice. I'll surely be back. Very friendly folks that won't try to upsell you and leave you bankrupt. Practical solutions for your pets.

On of the consultation, the Vet was attentive and professional…read more He collect some sample from my dog's legs and told me: he whas going to call in a few hours with results. After 4 days no one called us to give the results back and I have to call it back in order to know what was going on. For my surprised, the VET went for holidays, and the reception doesn't know what to say to me apart to PAY AGAIN for another consultation with another VET. Not the most professional services I ever get.

This vet practice is amazing, the staff and the vet cannot do enough for your pet. Professional,…read morecaring, and helpful, I cant praise highly enough I have and will continue to recommend, I went there because it was recommended and thank the day we were told about what a wonderful place it is.