After a week or so, the toilet began to rock a little when we sat down. I texted Chris to ask what…read moretorque I should use so that I didn't damage it. He responded by saying he'd stop by and adjust it. Cool! I added that while he was here, we'd like him to take a look at the gas connections under the cooktop. Occasionally, we'd faintly smell gas when we opened the cabinet doors. He agreed to take a look. He did find a leak and showed soapy water bubbling up around it. So I asked him to make the repair. The BIG surprise was when I asked him how much I owed for this visit/repair. No charge. I've found my plumber for life, just like I found my HVAC person for life.

Really good experience with the service. The plumber was professional, arrived on time, diagnosed…read morethe plumbing issue quickly, and got it fixed without any hassle. Clean work and fair pricing. A solid, reliable choice!

Seriously best plumber ever. I have used him for 2 decades at our church commerical property - many…read moremany times for small to huge issues with 3 buildings. PLUS all of our staff used him personally at our houses and I've continued to use him as well has my friends and family members. He is honest, fixes only what needs to be fixed and goes the extra mile. He is NOT a dry wall sub so IDK why someone would think he should repair drywall after doing a in wall plumbing fix which another reviewer mentioned - that is not done by plumbers. I've GC'd 2 buidlings and that is not the way it works. He even cleans up after himself - could not be more impressed or pleased with this man and his family business. He is truly a master plumber.

I've used Viper for other work in the past and they remain my go to plumbing company. When I called…read morethey asked to assess the situation. Once they determined it was not a major issue I was asked if they could put me on will call if an opening came up but they also scheduled me with a definite service time. They arrived 4 days early after calling to see if they could come by. They arrived, completed the work, wore masks and tested and cleaned up. Quick, efficient and professional. They remain my go to plumbing company. Thank you Viper.

We have a home warranty but we had to wait several days for our appointment. I was getting nervous…read moreabout all the noises I was hearing from my water heater. I began looking for a company that could come out right away and advise whether I could wait for the appointment or if we were in the middle of an 'emergency'. I appreciated the speed of their response which was less than 15 minutes. I also appreciated their professionalism and courtesy. They ended up telling me that I could wait for the warranty appointment and made me feel better about my water heater not causing some calamity in my home. I recommend this company.

Good, dependable service. The scheduling process was smooth, the crew arrived right on time, and…read morethey handled the job cleanly and efficiently. Gladly recommend them.

I highly recommend Travis Bowen for his great work, dedication, and awesome business model. But I…read morewill only trust him. My first visit is with Bryson Donaldson, he over quoted and way under delivery. His quality of work is like hiring a guy from Craigslist. He replaced two laundry valve both with the same color and a shower stopper, all parts value under $100 and spent less that 1 hours, he wanted to charge $800, that $700 for labor.... Laundry panel was broken but he didn't even bother to replace it, which would cost about $40 including the two valves. Secondly he cut open the wall to install the new tube, said that's not his job to fix the wall as he's not a sheet wall guy. ... Could have told me before he started. I'm doing this review because I don't want anyone to get rip off and unprofessional quality work. I will include pictures so people can decide. Good thing I called the owner Travis and he came out and re-do everything, pictures included for comparison. I will never do business with anyone at Bow Tie Plumbing unless it's Travis and the bill is half what it was with exceptional quality. I know that every great business sometime higher bad employee. But what good is the owner understand and is willing to fix and that is a great value in a business. And I'd like to thank Travis again for his awesome work and willingness to correct his employee error.

There are not enough positive words to describe our interactions with this company. They really…read moreseem to prioritize service over pushing unneeded work. We had a miscommunication today that could have gotten ugly but it was handled immediately and Jesse and Andy went above and beyond. I highly recommend Bow Tie and will not hesitate to call them if needed in the future.

THIS IS AN UNLICENSE CONTRACTOR I FOR LICENSE AND NEVER RECEIVED A COPY. DISHONEST PRACTICE. They…read moredid not brace my toilet down; they attempted to use old parts. They charge $850 for a leak that they did not fix. After they get the job, they become very disrespectful. They did not practice safety, and you can see when removing harmful fiberglass from my home. They allowed it to blow over everything.

Cross plumbing, Doyle Cross, came out to evaluate the leak at my house and I was very impressed. He…read moredid not charge me for a very detailed evaluation twice before he actually did the job. Then we hired him for the job, he was timely, professional, and proficient. The only Plumber I could think to use from here on out.

Anchor Plumbing is a family owned and operated GREAT plumbing company. They have been in business…read morein the DFW area for more than 50 years. I have had them perform work at my home and three business locations and referred several people to them. I have to say I have not had any dissatisfied work done by them personally and my referred friends have always thanked me for referring them to Anchor Plumbing. This plumbing company is first class and has owners and staff that are the best.

It says 2 hour response time. It's the next day and still have not received a response.read more

Late post. However, this is my 3rd or 4th time using Mr Jonathan who is a gem. This time it was…read moreinstalling a new water heater which required alot of services which were needed to pass code. He knew exactly was needed and assured me it would be included in the service. Love that he gives true estimates and stays true to it. He is kind, timely and I trust him! Will be calling again when needed. A very satisfied customer, Ms Amy

Jonathan and his worker did a excellent job installing our water heater. From the receptionist…read moremaking appointment, to talking about what my husband and I wanted done so very professional, courteous prompt service great pricing! We will use them for all of our plumbing needs for now on. We are so very happy with their service! A+++

I needed to replace the valve stem on aging faucet in my aging main bathroom tub. I have…read moreexperience with doing this work myself, I even have a box of valve stems in my garage, but, since the drip would start, then stop, then start again, and stop when a plumber arrived...of course, I decided to get it replaced. It did leak, and William arrived quickly and repaired it. He stayed watching to make sure the drip was truly stopped. The Value, well, I know how much those parts cost, and I have access to "free" plumbing, but I like the 2-year warranty on the work and part. I knocked off one star due to the cost, but in my area, this company usually is dependable and friendly.

Everything was great. The technician was friendly, knowledgeable and did an excellent job and best…read moreof all he cleaned up after himself. The technician was Joshua Cluke. Thank you Josh

Excellent experience with this family-owned plumber. After discovering a water heater leak, I…read morecalled around 8 PM and they showed up promptly at 9 AM the next morning. The repair was completed by 11 AM, and the pricing was very fair. Professional, efficient, and trustworthy--exactly the kind of small business you want to support. Jeffery was very informative and helpful. I truly appreciate how smooth and stress-free they made the whole experience.

Prompt service, reasonably priced, great communicator (owner & tech). Thanks so much.read more