Villelas &amp; Co

This place was formerly Saint Ann Furniture and has changed its name. I am SO disappointed in their…read morecustomer service! I was a prior customer of theirs and several of my family members because of my recommendation. I needed a little living room set for my front living space as I have two one of which already furnished. I also needed bunk beds for my children. I went into the store made my selections, was already financed. Was set to pick up the furniture the next day. I did so on a flatbed trailer with NOTHING on it but the sofas and a bunk beds. The sofas were pre wrapped by them somthere was no way to see the damage until unwrapped. Got the furniture home, began to unwrap the items and in the love seat there was a tear and deep hole in the bottom of the sofa and what looked to be an ink mark on the arm. I immediately stopped unwrapping called the store and advised of the damaged sofa. Gentleman answered and the main woman who sold it to me was not there. He advised to take photos and provided an email. I did and sent them immediately! After no response we called a few days later, at this time I have not opened my childrens bunk beds nor have I touched the damged furniture still has the remaining wrapping on it. Spoke with the lady owner she stated and began to speak really fast in that she woild reorder the furniture give her a week however she said they would NOT pay for delivery because they are paying for it to be delivered to the store??? What does that have to do with a paying customer whose furniture was damaged? I did nothing wrong and she stated she didnt either...I didnt say that she did, I wasnt beligerant speaking loud or anything to that effect Im pretty patient...So I told her if she was not going to deliver the new sofa who would pick hers up? And I advised if this was the way they do business then so be it I will never be a customer again. She stated she would throw in a rug for the trouble. A week and 3 days pass, no call from her we call her back she says the sofa is not there give another week. We call back a week later she stated it was in stock and she will call us back that night or the next day about possible delivery.Heard nothing back..Gave her a few more days then went up to the store...She was not there we left a message with the gentleman. She finally calls back this is almost week 3 later and says they will deliver Wednesday...I asked if she will still provide the rug for ALL the inconvinence? She stated no she is paying for delivery but in essence she would need to come to my house anyhow to pick up her damaged item right!? Finanace company did not like how it was being handled and explained if I had any issue to call them back as they had to push my first payment back because I had not received all my product. I skipped several places that would except the financing I had but I came here because I had good experience in the past. NEVER AGAIN...Once they sale you something they have no consideration of customer service or customer retention. I can hope that my furniture will be here wednesday and it is NOT the showroom floor set that she offered me. I dont want to pay for furniture that people had sat on etc. I was ok.with patiently waiting for the other furniture to come in...In three weeks we had NO communication from the store.on status we had to continue calling and FINALLY going up there because of the lack of them communicating to us, their customers. Finally after visiting the store the next day we got a call. I will update review if anything miraculous changes otherwise I would NOT recommed anylonger on the fact that customer service is big with me and showing empathy toward the situation, and COMMUNICATING WHERE MY FURNITURE WAS AT. ..None of which were shown. I thought they were good people obviously not. ..Money is first and foremost with this place. ***Update*** Sofa was delivered in a beat up minivan by her family members. They were nice and set up the sofa, however, took photos of the larger couch stating and I quote "You could not have damaged this sofa, because you got the bigger sofa in without damage. Can I take a photo of the non damaged sofa?" I guess they really thought we damaged the sofa.. Needless to say she did NOT pay professional movers, and of course I did NOT get the rug she said she would throw in. Never again!

I love the service and delivery. I had a way better experience with them than I did Ashley…read morefurniture. This will forever be my furniture go to!

Midwest Clearance Center

4.2

I have visited and purchased many times. This company always gets me the best deals, service, and…read moreexactly what I was looking for. I was in search of a group from Elements Furniture and I found it here for the best price.

They did an outstanding job for me. I needed furniture and bedding for my relative at a senior…read moreliving facility right away. Nicole picked out everything I needed and when I arrived everything was great. They delivered it 2 days later. When the bed was too high they immediately sent two men who lowered the bed, it is perfect. Highly recommend.

Designs by Ave

(2 reviews)

Designs by Ave is part of the Aprils on Main family. This new furniture store is located next door…read moreto Aprils on Main and offers American Made Furniture. The floral's and decor come from Aprils on Main. Interesting Wall Art covers the whole area and helps you visualize an item on your home. There are very unique lighting options in this store as well. In Designs by Ave, you will find Justice Furniture. Justice Furniture is customizable made to order furniture. There are many design choices you can choose with their items...all made in Lebanon, Missouri. The chairs and sofas really stood out as well made solid furniture. If you are in the market for furniture, you should give Designs by Ave a chance. See what a small family owned furniture store can do for you.

I can't say enough good things about this store. We've bought a couch, coffee and end table…read more April, the owner has been amazing. The couch has a spot on the front and she came to our house and took care of it. The end table came in damaged and she reordered it. The second one came in with a crack. Again, she contacted the company and got another table. The third, fourth and fifth tables were also not perfect, but she didn't bother us with that information. When the sixth table came in and was perfect, she called us to say it was there. She definitely provides great service to her customers. She will have us as customers forever.

Bob’s Discount Furniture and Mattress Store

2.0

(66 reviews)

Chris Murphy is an excellent sales rep. Helped us find exactly what we needed, and explained our…read moreoptions for the furniture AND the specifics on the delivery, Goof Proof & charges for both. He gave us space to discuss, but he was available for any and all questions. He never tried to "sell" us on anything and was very open on pricing & returns and such. We would highly recommend him and the Bobs at Northwest Plaza in Bridgeton, MO.

We got a recliner. It's okay. It seems that most of the service technicians don't have a clue…read more Except for the last one. Trying to resolve a problem for over two months. The technician for today never showed up, but lied to his supervisor that he left here a half hour ago. No missed calls, texts, emails, and nothing on my ring camera. So now we have to wait a couple of weeks for the next available appointment. It took me over an hour between chatting and phone calls to accomplish this. When I called, I had two hangups. Had to call a third time. I now have a headache from all of this nonsense. The sales department is great, but the service dept. is as bad as it can possibly be. I don't know if I would ever purchase anything from Bob's again.

American Freight Furniture & Mattress

2.7

(33 reviews)

The service the furniture everything I love about American freight I love the customer service…read moretheir furniture and

Had a great time buying a mattress here. Good service, easier than expected, and I was able to take…read moreit home the same day.

Carol House Furniture

2.9

(158 reviews)

My wife and I just purchased a beautiful sectional at Carol House Furniture in Valley Park, and it…read morewas a wonderful experience! FIVE STAR ALL THE WAY! We first met Dave our salesman, while browsing and thought we found the right sectional within a short time of looking and sitting on multiple pieces. Dave suggested that we could have a designer come to our home and help us by creating a 3-dimensional layout of our great room to be certain that the sofa would fit properly as well as help with other decorative insights. Danielle came to our home within a few days, measured everything, knew all about this sofa, answered all of our questions and concerns, told us about their incredible protection plan and discussed prices for each sectional option. We followed up with her a few days later when she showed us multiple angles of our room with a 3-D created version of how the sofa would look with our current room furniture. There was never any pressure to buy it. We did some additional shopping online at "high end" nationally recognized furniture stores and in some local furniture stores to see if any other better options were available to us as well as cost comparing and then, were totally convinced that the sectional at Carol House was the best choice for ALL the right reasons. We also met the store manager, Chris, who answered additional questions we had. He was so nice too. A follow-up review will be written once they deliver our custom sectional in 10 weeks. Stay tuned. Thank you for such a wonderful experience, Danielle and Carol House Furniture! We will HIGHLY RECOMMEND you to our friends! Ray and Lori Davis Town and Country, Missouri

I just like to add when Montage makes a MESS they have perfected the process…read more Settlement check mailed 12/21/26 Never received Request for direct deposit 2/4/26 Oh we can't see where it is 2/18/26 and if we saw it then it would take another 30 days not the 2/21/26 date that you had been given because it always takes 30 days. Well I have nothing but time to tell the world just how half/ass your customer service is. Might want to hire fifth graders- they might be able to get it right. I know they could have walked my check to my house in three months time. Hell I could have walked to get it in that period of time - as it appears you just can't get it RIGHT. Can't mail Can't direct deposit can't find important documents - why are you even open.

Value City Furniture

1.8

(14 reviews)

There is a good enough selection available but make sure to ask about the sales and how the…read morediscounts actually work! Went in and there was %20 of Labor Day sale but they don't tell you that you have to spend 5k + for it to apply which at that point its not worth it anymore. Also we were not greeted when we walked in and we had to walk across the store to find an associate. The associates in this store could use some training on how to communicate batter when trying to make a sale or even just general social cues.

Very unhappy with merchandise. Even though we bought it on clearance they should give us something…read more We haven't even had it over 6 months paid all payments It is falling apart I have to report them to BBB We are senior citizens getting ripped off

McGuire Furniture Rental & Sales

(7 reviews)

What an incredible company with amazing people! We just moved from Alaska and are not gonna get our…read morefurniture for about another month so these folks were really easy to work with and rented us some beautiful furniture for three rooms for a very low price! The folks are super friendly as well! Jay the owner is great, Shannon could not have been more helpful and sweet, and the rest of the folks like Emma, David, Seth, Reno, and Antonio to name a few were incredible! They rent and sell furniture so make sure to give them a a shot! Just tremendous folks, thank you all!

Before going into the store, I called because I had questions. Gabriella answered the phone and…read moreprovided excellent customer service. Her service over the phone is what led us here. I'm sure I annoyed her with ALL the questions I threw at her. She remained calm and professional. This place is a small gem. Price points are moderate and reasonable. They carry new, used, and rental furniture. Something for every shopper. If you are looking to purchase furniture, this is a recommended spot. The salesman, Matt, was knowledgeable and attentive. He let us look around on our own, but was there to answer every question we had. He explained the materials, prices, and delivery charge. The delivery charge was something like 10% of the purchase price, layaway 90 days same as cash and yes there is a military discount!

Upscale Resale STL

(2 reviews)

They have a lot of cool things. Prices were fair, with a very large selection. Everything is very…read moreneat and put together.

Absolutely love this place! So much high quality and vintage clothing at a great price. Some great…read morefinds and they restock every week. Don't skip the mens section, found some amazing pieces in there. Make sure to check their hours before coming though! Will be back!

Target

3.2

(37 reviews)

I've been a loyal Target shopper for YEARS until this recent mess with them scaling back on their…read moreDEI initiatives. So they don't get any more of my money.

Guest services is small but quant! Always a great target! It reminds me of a neighborhood market…read morestore. It's smaller than most targets, but everything is easily findable. Everyone is so pleasant to deal with, and everyone is very nice. They store is always super clean and organize, which makes shopping here a breeze!

Oh So Perfectly Posh Design

(4 reviews)

Heather has planned many events for me over the years and I am in awe every single time. Her…read moreattention to detail is exceptional and not a single detail goes unmissed. She is without a doubt the best in her profession! Phenomenal to work with!

Heather with Oh So Perfectly Posh Design absolutely exceeded every expectation for my daughter's…read more8th birthday party! We did a Barbie theme, and she brought it to life in the most magical, over-the-top, perfectly pink way. Every detail was intentional -- from the décor to the setup to the little touches that made it feel custom and personal. It wasn't just "decorated"... it was an experience. My daughter felt like a real-life Barbie, and seeing her face light up made everything worth it. Heather is professional, creative, organized, and truly cares about making your vision come to life. She took my ideas and elevated them beyond anything I imagined. Guests are still talking about how beautiful everything was! If you want a stress-free event that looks like it belongs on Pinterest (but better), book her. You won't regret it.

Yours By Design

4.2

my kitchen and bathroom are falling apart and I asked not to advertise my home and Cj did both.read more

I have worked with CJ for years and is the best!…read more Her experience is priceless. You will love her design and her as a person! WOULD highly recommend.

Simple Moves

3.8

(255 reviews)

I have used Simple Moves in the past and that's why I reached out again when i had the need. Again…read moreI wasn't disappointed. The driver and his assistant were skilled and polite. Robert S.

Professional, efficient, friendly and hard working. They took all the worry out of our move…read more Thanks again for your efforts and hard work!!!

Kimberly Reuther

(2 reviews)

I'm currently working with Kimberly to redesign my bedroom. Kimberly is thoughtful, professional,…read moreand has a great eye for color! I can be super OCD, and she takes the time to answer my questions in detail. She's also willing to work with my budget. She's pretty much hand holding me through the entire redesign process. I'll post pics once I'm done. I highly recommend Kimberly.

Kimberly Reuther is a talented Interior Designer that listens to your wants, wish and budgets and…read morecreates the most relaxing, wonderful spaces. Kimberly was able to provide me with an extremely affordable service from St. Louis even though I live in San Diego! Kimberly was extremely flexible in putting together the room remotely. She sent me ideas, sketches, space planning and possible furniture ideas. She flew out once and helped put the whole room together in one weekend- including finding misc. decoration pieces. Everyone that comes to my house always drops their jaw and remarks at how amazing my house looks! It is the best thing to come home too after a long day at work. She is affordable and talented! I would use her for all of my future design needs!

Repair Syndicate

This was a great experience! He went far above and beyond what was needed, and I appreciate it very…read moremuch. The price was quite reasonable for the amount he accomplished in just a few hours. I would highly recommend this business and will definitely be using them again!

Did a great job cleaning my overgrown garden. I will definitely consider for future projects around…read moremy house! Thanks so much for being professional and thorough.

Williams Renovation

4.3

(4 reviews)

I would 100% recommend Shane and his crew for any job you are looking to have done! They are…read moretrustworthy, honest and do an amazing job! I have used them for several jobs and every one of them has turned out better than I expected! I also have a couple more projects lined up for them to do! They go above and beyond and always with a smile! My city inspector is impressed with their work and even asked for a business card after they built my raised deck! He told us that it was the best deck build he has ever seen! The prices are fair and totally worth every penny once you see the finished product! Thank you so much for treating my house like it was yours when working on my projects!

I am still awaiting an estimate for my kitchen remodel. Shane seems to take his time in getting…read moreback to me.

STL Design and Build

3.7

(22 reviews)

First. We were looking for a remodeling of the Kitchen and Master Bathroom. It was planned to do…read moreit in 2020. Then COVID. The time spend as researching, researching, researching. We had several quotes (few in the 6 digits). My husband and I just couldn't agree on which one to choose from. The quotes were either too high or did not on design, and sometimes both. I called STL Design and Build Design, setup an appointment as my last resort. STL Design sent Tom Levinson. Mr. Levinson arrived earlier than time with his assistant. This is definitely a rare. We went through the areas for remodeling. Tom sat me down and listen to all I wanted to do. Then it came down to the details and pricing. The wants an can't live without. We finished with an estimated quote that we were very happy with. Tom was wonderful. He gave me sound advice on my selections for the kitchen remodel. He went through the cost, time-line, and process. Tom went to warehouses with me for selections on the items. Matthew Pevehouse, thank goodness for him. I had a family emergency out-of-state. Matt took care of everything for us. The whole crew were wonderful. Matt took pictures and kept me up to date. If there was an issue it was quickly resolved. My husband and I are thrilled with the results. The look is absolutely fabulous, the craftsmanship and quality of products excellent, and done on time. Thank You STL for a wonderful experience. Bathroom is the next project!

I contacted several companies about new windows... Their price was right in the middle... after the…read moreinstall, I could tell their quality was superior. Their people were just fantastic clean and professional! This is my second project with them!!!

Furniture Medic