This place was formerly Saint Ann Furniture and has changed its name. I am SO disappointed in their…read morecustomer service! I was a prior customer of theirs and several of my family members because of my recommendation. I needed a little living room set for my front living space as I have two one of which already furnished. I also needed bunk beds for my children. I went into the store made my selections, was already financed. Was set to pick up the furniture the next day. I did so on a flatbed trailer with NOTHING on it but the sofas and a bunk beds. The sofas were pre wrapped by them somthere was no way to see the damage until unwrapped. Got the furniture home, began to unwrap the items and in the love seat there was a tear and deep hole in the bottom of the sofa and what looked to be an ink mark on the arm. I immediately stopped unwrapping called the store and advised of the damaged sofa. Gentleman answered and the main woman who sold it to me was not there. He advised to take photos and provided an email. I did and sent them immediately! After no response we called a few days later, at this time I have not opened my childrens bunk beds nor have I touched the damged furniture still has the remaining wrapping on it. Spoke with the lady owner she stated and began to speak really fast in that she woild reorder the furniture give her a week however she said they would NOT pay for delivery because they are paying for it to be delivered to the store??? What does that have to do with a paying customer whose furniture was damaged? I did nothing wrong and she stated she didnt either...I didnt say that she did, I wasnt beligerant speaking loud or anything to that effect Im pretty patient...So I told her if she was not going to deliver the new sofa who would pick hers up? And I advised if this was the way they do business then so be it I will never be a customer again. She stated she would throw in a rug for the trouble. A week and 3 days pass, no call from her we call her back she says the sofa is not there give another week. We call back a week later she stated it was in stock and she will call us back that night or the next day about possible delivery.Heard nothing back..Gave her a few more days then went up to the store...She was not there we left a message with the gentleman. She finally calls back this is almost week 3 later and says they will deliver Wednesday...I asked if she will still provide the rug for ALL the inconvinence? She stated no she is paying for delivery but in essence she would need to come to my house anyhow to pick up her damaged item right!? Finanace company did not like how it was being handled and explained if I had any issue to call them back as they had to push my first payment back because I had not received all my product. I skipped several places that would except the financing I had but I came here because I had good experience in the past. NEVER AGAIN...Once they sale you something they have no consideration of customer service or customer retention. I can hope that my furniture will be here wednesday and it is NOT the showroom floor set that she offered me. I dont want to pay for furniture that people had sat on etc. I was ok.with patiently waiting for the other furniture to come in...In three weeks we had NO communication from the store.on status we had to continue calling and FINALLY going up there because of the lack of them communicating to us, their customers. Finally after visiting the store the next day we got a call. I will update review if anything miraculous changes otherwise I would NOT recommed anylonger on the fact that customer service is big with me and showing empathy toward the situation, and COMMUNICATING WHERE MY FURNITURE WAS AT. ..None of which were shown. I thought they were good people obviously not. ..Money is first and foremost with this place. ***Update*** Sofa was delivered in a beat up minivan by her family members. They were nice and set up the sofa, however, took photos of the larger couch stating and I quote "You could not have damaged this sofa, because you got the bigger sofa in without damage. Can I take a photo of the non damaged sofa?" I guess they really thought we damaged the sofa.. Needless to say she did NOT pay professional movers, and of course I did NOT get the rug she said she would throw in. Never again!

I love the service and delivery. I had a way better experience with them than I did Ashley…read morefurniture. This will forever be my furniture go to!

I have visited and purchased many times. This company always gets me the best deals, service, and…read moreexactly what I was looking for. I was in search of a group from Elements Furniture and I found it here for the best price.

They did an outstanding job for me. I needed furniture and bedding for my relative at a senior…read moreliving facility right away. Nicole picked out everything I needed and when I arrived everything was great. They delivered it 2 days later. When the bed was too high they immediately sent two men who lowered the bed, it is perfect. Highly recommend.

Designs by Ave is part of the Aprils on Main family. This new furniture store is located next door…read moreto Aprils on Main and offers American Made Furniture. The floral's and decor come from Aprils on Main. Interesting Wall Art covers the whole area and helps you visualize an item on your home. There are very unique lighting options in this store as well. In Designs by Ave, you will find Justice Furniture. Justice Furniture is customizable made to order furniture. There are many design choices you can choose with their items...all made in Lebanon, Missouri. The chairs and sofas really stood out as well made solid furniture. If you are in the market for furniture, you should give Designs by Ave a chance. See what a small family owned furniture store can do for you.

I can't say enough good things about this store. We've bought a couch, coffee and end table…read more April, the owner has been amazing. The couch has a spot on the front and she came to our house and took care of it. The end table came in damaged and she reordered it. The second one came in with a crack. Again, she contacted the company and got another table. The third, fourth and fifth tables were also not perfect, but she didn't bother us with that information. When the sixth table came in and was perfect, she called us to say it was there. She definitely provides great service to her customers. She will have us as customers forever.

Chris Murphy is an excellent sales rep. Helped us find exactly what we needed, and explained our…read moreoptions for the furniture AND the specifics on the delivery, Goof Proof & charges for both. He gave us space to discuss, but he was available for any and all questions. He never tried to "sell" us on anything and was very open on pricing & returns and such. We would highly recommend him and the Bobs at Northwest Plaza in Bridgeton, MO.

We bought two recliners. The delivery window was from 10-12 Noon, but they did not arrive until 8…read morepm. Then, we realized that one of the recliners was not working. The delivery guys left it there saying the customer service would give us a call to schedule a replacement. We never received a phone call, so we called to schedule the replacement delivery. We had to wait an additional two weeks for it. When they gave us the delivery time window the day before the delivery, that time did not work for us, so we requested a different time or date. The representative helping us, then told us that the system showed that the replacement would not be available for 6 months or more. I just canceled the order. Now we have to wait two weeks for them to pick the recliners up, and then another week after that to get our money back. Such a headache! Not buying from them ever again!

My fiance and I bought a king size mattress set (with box spring) from here about two weeks ago and…read moreI felt our experience was so great I must leave a review. We have been on the search for a bed for about six months now, and have not found anything that worked for both of us, but wouldn't break the bank. Prior to this we bought a mattress from Mattress Firm for well over $2k and it sucked. It sunk within 2 months and we had to fight them tooth and nail to replace it, and they finally did - WITH THE SAME BED, which did the same thing. Before buying this bed we hadn't had a decent nights sleep in almost two years... very exhausting and aggravating. Firstly the store is something out of my dreams, it has every piece of furniture your could hope for (classy furniture even), for a super affordable price. I spied about 3 other things I will be back to buy after we move! Two weeks prior to our visit we bought an Italian leather couch from Ashley's and paid almost 2k for it (dual recliner with cup holder/electronic device port) and I wish that we would have found this place first. It had a couch that looked almost the exact same for 1/3 the price! Granted not as many bells and whistles but too good a price to beat for essentially the same product. Anyhow, I digress - back to the bed. Due to our shotty bed my fiance (at time of purchase) had severe back problems from sinking so badly. He went in expecting to be disappointed (he can be hard to please), but the sales men/women were super attentive and accommodating. We tried the same 5 beds probably 50 different times and no one heckled us to make a decision. Finally we decided on a bed and they promptly strapped it onto the roof of my Kia Soul and off we went! The store GM addressed our worries regarding the warranty and assured us that if the bed did start to sink, we may return it for a DIFFERENT bed (our big concern, considering the last place would only replace with the same crappy product). After all was said and done we walked out with a king sized mattress, box spring, and mattress cover for under $700. We have slept like babies every night since we bought it. Five stars for staff helpfulness, product options, product quality, and easiness of purchase. Would definitely recommend to a friend, and we WILL be back!

The service the furniture everything I love about American freight I love the customer service…read moretheir furniture and

My wife and I just purchased a beautiful sectional at Carol House Furniture in Valley Park, and it…read morewas a wonderful experience! FIVE STAR ALL THE WAY! We first met Dave our salesman, while browsing and thought we found the right sectional within a short time of looking and sitting on multiple pieces. Dave suggested that we could have a designer come to our home and help us by creating a 3-dimensional layout of our great room to be certain that the sofa would fit properly as well as help with other decorative insights. Danielle came to our home within a few days, measured everything, knew all about this sofa, answered all of our questions and concerns, told us about their incredible protection plan and discussed prices for each sectional option. We followed up with her a few days later when she showed us multiple angles of our room with a 3-D created version of how the sofa would look with our current room furniture. There was never any pressure to buy it. We did some additional shopping online at "high end" nationally recognized furniture stores and in some local furniture stores to see if any other better options were available to us as well as cost comparing and then, were totally convinced that the sectional at Carol House was the best choice for ALL the right reasons. We also met the store manager, Chris, who answered additional questions we had. He was so nice too. A follow-up review will be written once they deliver our custom sectional in 10 weeks. Stay tuned. Thank you for such a wonderful experience, Danielle and Carol House Furniture! We will HIGHLY RECOMMEND you to our friends! Ray and Lori Davis Town and Country, Missouri

The good...paying for it was fast and easy, delivery was on time and very good. The BAD...couch…read morebroke down in about 6 months. When I called, they sent someone out and they added stuffing to the seats. That lasted about 2 months before breaking down and being hard as a rock. When I called it was two weeks past the year warranty. What a piece of crap, they didn't even consider that it had been 'fixed' before the warranty was up. I am a little overweight, but my husband weighs 140 and his side is worse then mine. I was not going to write a review, but I keep hearing their commercial "We like nice things" and it really makes me mad everytime I hear it.

There is a good enough selection available but make sure to ask about the sales and how the…read morediscounts actually work! Went in and there was %20 of Labor Day sale but they don't tell you that you have to spend 5k + for it to apply which at that point its not worth it anymore. Also we were not greeted when we walked in and we had to walk across the store to find an associate. The associates in this store could use some training on how to communicate batter when trying to make a sale or even just general social cues.

Very unhappy with merchandise. Even though we bought it on clearance they should give us something…read more We haven't even had it over 6 months paid all payments It is falling apart I have to report them to BBB We are senior citizens getting ripped off

What an incredible company with amazing people! We just moved from Alaska and are not gonna get our…read morefurniture for about another month so these folks were really easy to work with and rented us some beautiful furniture for three rooms for a very low price! The folks are super friendly as well! Jay the owner is great, Shannon could not have been more helpful and sweet, and the rest of the folks like Emma, David, Seth, Reno, and Antonio to name a few were incredible! They rent and sell furniture so make sure to give them a a shot! Just tremendous folks, thank you all!

Before going into the store, I called because I had questions. Gabriella answered the phone and…read moreprovided excellent customer service. Her service over the phone is what led us here. I'm sure I annoyed her with ALL the questions I threw at her. She remained calm and professional. This place is a small gem. Price points are moderate and reasonable. They carry new, used, and rental furniture. Something for every shopper. If you are looking to purchase furniture, this is a recommended spot. The salesman, Matt, was knowledgeable and attentive. He let us look around on our own, but was there to answer every question we had. He explained the materials, prices, and delivery charge. The delivery charge was something like 10% of the purchase price, layaway 90 days same as cash and yes there is a military discount!

They have a lot of cool things. Prices were fair, with a very large selection. Everything is very…read moreneat and put together.

Absolutely love this place! So much high quality and vintage clothing at a great price. Some great…read morefinds and they restock every week. Don't skip the mens section, found some amazing pieces in there. Make sure to check their hours before coming though! Will be back!

I've been a loyal Target shopper for YEARS until this recent mess with them scaling back on their…read moreDEI initiatives. So they don't get any more of my money.

Guest services is small but quant! Always a great target! It reminds me of a neighborhood market…read morestore. It's smaller than most targets, but everything is easily findable. Everyone is so pleasant to deal with, and everyone is very nice. They store is always super clean and organize, which makes shopping here a breeze!