After years of being a local homeowner (Almadale, Porter Farms, Woodshire), I began to feel like…read morehomeownership had run it's course for me, I needed a change. I decided to escape home ownership drama and the constant maintenance and HOA expenses and upgrade to worry free, comfortable, secure living and chose the newly opened Thornwood Apartments in Germantown, TN . Best decision I have made in years. The location is primo in the heart of Germantown and the center of Shelby County, and everything and anything is a convenient 2 mile round trip. To refer to this community as Apartments is somewhat lacking, as this is uptown, urban, upscale, convenience-oriented, first-rate apartment life. Personally, I chose a 3rd floor, south facing 2 bedroom apartment back in April 2019 and absolutely love everything about this place. I also run my business form home and the 2nd bedroom makes for a comfortable office and library. There were over 30 floor plans to choose from, which was allowed me to select a plan that really accommodated my needs. The amenities list is resident-focused, including regular social events, live music by the pool, community rooms and areas, a billiards room, pet grooming salon, aerobics room, a very cool pool and atrium, a full gym equipped with Life Fitness equipment that has a view of the pool, concierge recycle and trash pick up 3 days a week, fob-controlled secure doors and garage gate entry, assigned secure garage parking, a secure bike storage room , and more. I have to hand it to the management team here, as they are all very professional, well-trained, sincere, responsive and attentive to detail. They operate well within established community policy and procedures, which promotes the overall good and ongoing consistency for this property and community. The apartment home itself is well thought out by design -- 10' ceilings, very large closets and spacious bathrooms, you get a lot of light due to the big windows, a large 8 ' kitchen island, plenty of cabinet storage throughout, the bathrooms have ceramic tile floors that look like wide-planked hardwood with way cool walk-in showers. This is still a new, young property in development, a work-in-progress. Each day they seem to be completing areas and adding amenities and services. There will be gas grills in one of the other atriums soon. Walk to the park/dog park by the Bell Tower, eat or get take out at Newks, shop for the home at Bella Vita, dine at Moondance restaurant, which will open soon (by the owners Itta Bena, a 5 star-rated restaurant), walk across the street to the GPAC and the Germantown Athletic Center and a couple more restaurants are forthcoming. Come check this place out for yourself and make your own decision.

Horrible management experience! I have lived here for 5 years.. It is unfortunate that the company…read morehas a high turnover rate-- The current management is the worst to date. I have been wrongfully been charged excessive fees every month this year. I am currently considering calling the Germantown Detectives to get a warrant to look at camera footage because they will not reverse $250 pet droppings fee. I was not even at the property during the week of collection. Also, they towed my car the day before Christmas eve and I have been parked there for more than 4 years --right out of my own parking space. I cannot wait until til my lease is up.

I lived here for a year from 2019-2021. The people at the office are so accommodating. Rent was a…read morebit high. I can't imagine what it is right now. But it's in a really good neighborhood. With gates all around. The apartments are in the middle of everything, it's right off the highway. Close to the hospital. I got a 1bed 1 bath. And it was a bit small. But I mean it's just me and my dog. I would def recommend for safety purposes and convenient location. Again, the staffs are awesome!!!

The service was great and very helpful. Janelle did a great job servicing me. I was living in…read moreanother state and had a great virtual experience!!

My wife and I lived here for two years and the area is terrible. The Kroger across the street is…read moreknown for being one of the worst Krogers for crime in the area. Not only is the area bad but the apartments are made of paper you can hear everything your neighbors are doing. On top of that we had accidentally made an overpayment on rent when moving out so not only did they take our deposit but a portion of the overpayment of rent as well without any kind of notice. I was told I'd be receiving a refund for the overpayment not the partial overpayment. Really do not recommend living here it was an awful experience

It seems really beautiful, love the property, new renovations and looks are gorgeous! But I wish…read morethey had a 3 bedroom here.

The View at Shelby farms has been nothing but a wonderful experience over the years, well recent…read moreyears at least! Very beautiful and unkept property. The staff is friendly. The gym isn't extravagant but they do have plenty for you to use for simple workouts. Pool is absolutely a PRO. The pool is always CLEAN. Nice lounge chairs and mini tables as well as a grill outside. And nice comfy couch seating. The lakes are beautiful and clean. Lived here for about 7-8 years. Will miss it but did sure cherish them. Very safe property in the Cordova/Germantown pkwy area. Highly recommend. We never had any problems with break- ins or anything of that sort. Ever. This is a truthful and honest review, thank you to the view team and all you do. May God bless you guys. Continue the amazing work and making this place feel like home to many others.

From the owner: Convenience is key when you call The View at Shelby Farms home. Boasting expansive one and two…read morebedroom apartments, this community makes it easy to slow down, unwind, and take in the finer things. Imagine mornings spent preparing coffee in a gourmet kitchen, afternoons relaxing with a book while taking in lake views, and evenings cozying up the fireplace. The community offers its own exciting mix of perks including a swimming pool, a state-of-the-art fitness center, and a coffee bar. Additionally, conveniences like Wi-Fi in common areas and valet waste services add ease to daily living. With a prime location nestled on the edge of Shelby Farms Park, free fitness classes, canoe and kayak rentals, and beloved events like The Buffalo Run held annually are located right outside your door.

I have spent the last 60 days in a relentless, exhausting cycle of chasing down management to…read moreprovide the basic services I pay thousands of dollars for. My appliances have been broken for two months. Despite four separate maintenance visits, absolutely nothing has been fixed. It is a disturbing double standard: If I were one day late on my rent, the consequences would be immediate and severe. Yet, management feels entitled to collect premium Germantown rent while providing sub-primitive living conditions. They have completely ignored the Tennessee Uniform Residential Landlord and Tenant Act, which mandates repairs within 14 days. To add insult to injury, the maintenance staff--who have failed four times to resolve my issues--regularly disturb this 'quiet' community with an obnoxiously loud motorcycle that echoes through the complex. It is peak irony that the staff can find the time to rev engines and disrupt the peace, but cannot find the time to ensure a paying tenant has a functional kitchen. I recently renewed my lease, and I deeply regret it. I am forced to sacrifice my professional time to beg for basic living conditions while management treats my requests as an afterthought. This isn't just poor management; it is a total failure of professional ethics. Avoid this property at all costs. From 2025 The management is horrible. They are rude and act like they are doing you a favor by giving you an apartment to rent. They take several weeks to complete a maintenance requests. The apartments are outdated and they only look good from the outside. The managers will definitely kill your very little nice experience of this place. They are only nice to you until you sign the lease.

They are extremely slow on making repairs. The exterior of…read morethe apartments desperately need painting, having chip paint around all the windows and doors. I waited over three months for repairs to be done.

We followed all the rules when moving out -- gave notice through the property's official website in…read moreJune and returned the unit in good condition in early July. Management then claimed we needed a "60-day notice from the first of the month," which is not what Tennessee law requires. They tried to charge us extra rent through July 31, plus over $500 in alleged damages without proper proof. When we disputed the charges, they later reduced some of them, which shows their original accounting was inaccurate. Instead of resolving the matter, they sent a demand letter threatening collections. This issue is now filed in Shelby County General Sessions Court. Future tenants should know that Tennessee law requires only 30 days' written notice for a month-to-month lease. Be cautious before renting here.

The staff is super friendly, the assistant manager Kelsey is extremely helpful during the whole…read moreprocess. The apartments and grounds are super tidy and well kept so a huge shoutout has to go to the grounds crews and maintenance staff. Eric is an outstanding maintenance supervisor and gets anything that comes up fixed or handled dutifully. An overall great community to live in with an overachieving staff!

Just moved out and gotta say I loved living here. The apartments are actually set up like mini…read morehouses so I never really felt like I was in an apartment at all. Also, it's set up so that everyone's bedroom is connected to their neighbor's garage or bathroom or some room not used constantly (so no awkward bedroom to bedroom connections). I didn't hear my neighbors much- only a few times, actually. It was nice because you could be as secluded or social as you felt like being. Everyone is nice and friendly, they had a nice party room and theater, and it was a safe place to live. It was expensive (but it's Collierville) and pet fees were crazy (but I'm broke) but it was still fun. I think the only complaint I have is that the fridge brands they use are really really loud. Like, I can hear it humming at night. I'm sitting five feet from my new one and can't hear it at all. But anyway, the community is wonderful here and I would definitely come back if I ever needed to live in an apartment again.

I'm a new tenant as of February 2020, and so far I'm totally satisfied with my new home! I sure…read morehope that the owners/office managers are very selective about who is allowed to lease here because this is truly a nice place to live! My family visit and say "wow, this is a mini house!"

Great apartment complex. Arguable the best apartments I've lived in Memphis. Ideal for small…read morefamilies or professionals that work at FedEx. Pros - High ceilings in most units. Attached garages makes it feel more like a townhouse than being in an apartment. Very close to interstate access, groceries, restaurants. Everything is within 10 mins drive. Very safe place to live compared to others around the area with private security patrolling the grounds. I take walks all the time. The mini dog park, lots of green space, and shared community spaces are kept pretty well. Leasing staff is very friendly and maintenance requests are handled very well. Available EV changing station is a huge bonus. Cons - A few entrance gates aren't easy to find, not easy to turn into without curbing your car if you don't have a remote for the gate. Gates break quite often too. Older phases aren't as well developed as the newer units. HVAC units in older phases doesn't distribute hot/cold air evenly throughout the unit.

I've only ever encountered respectful interactions from the office staff here. The neighbors are…read morenice, and the area still feels safe. The maintenance employees are friendly and nice.

Best apartment i have ever lived in!! Always answer they phones when i called, they are very nice…read moreand helpful Each time I come into the office, the maintenance man always is helpful and have a quick turnaround time for them.

Just look at the photo…read more Management is nice, but the overall cost effectiveness 2/5: thin walls, first floor has carpet because otherwise it would be too cold.

The property is nice- safe- clean. The management is horrible and tries to assess fees in violation…read moreof the lease

Hope nothing breaks down in your building. I will be sleeping in 80+ degrees for the 2nd night in a…read morerow after my "high priority" maintenance request (HVAC) went uncompleted. I called at 12:45 to check on it and was told "it will be competed before the end of the day" Upon going to the front desk staff (Ronnie?)i was told "you don't have to stay here"... Can not wait to get out of my lease and move on from this place, has gotten terrible since they changed the name and got new management. They simply want you to sign the lease so they can get paid, they no longer care about making it a "luxury home" experience